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Crowne Plaza London - Docklands Crowne Plaza London - Docklands

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Hotels nearby Novotel London Excel Shaftesbury Premier London Hyde Park Express By Holiday Inn London-Royal Docks/Docklands Melia White House Hotel Henry VIII Hilton London Tower Bridge Sloane Square Hotel Millennium Hotel London Mayfair show the 8 most popular…
Business Area Docklands 2.9 km
Convention Centre ExCeL Exhibition Centre 0.4 km
Landmark Limehouse 3.7 km
Museum Royal Observatory Greenwich 3.7 km National Maritime Museum 3.5 km
Park Greenwich Park 3.8 km
Stadium or Arena The O2 Arena 1.5 km The Valley 2.7 km
Train Station Blackheath station 4.8 km
Underground Railway Station Canary Wharf 2.8 km Canning Town 1.1 km West Ham 2.5 km Upton Park 3.1 km Stratford 4.0 km East Ham 4.1 km Mile End 4.2 km Canada Water 5.0 km Surrey Quays 5.0 km North Greenwich 1.5 km Plaistow 2.6 km Bromley-by-bow 2.9 km Bow Road 3.7 km Stepney Green 4.9 km show the 14 most popular…
Airport London City (LCY) 2.4 km Heathrow (LHR) 33.5 km Gatwick (LGW) 42.7 km

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Crowne Plaza London - Docklands

Royal Victoria Dock, Western Gateway, Docklands, E16 1AL Newham, London (Show map)

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Score from 65 reviews

7.6

the staff were very helpfull and did every thing they could to make us more comfortable. also the hotel taxi service was fantastic!… More

— Katie (cheltenham, gloucestershire, GB), June 3, 2009

Just a few minutes’ from the ExCel Exhibition Centre, Canary Wharf, London City Airport and the O2, this stylish and contemporary 4-star deluxe hotel offers luxury accommodation in London.

This unique modern hotel has a convenient location and good transport links, with easy access to the Docklands Light Railway (DLR) via the Royal Victoria station directly opposite.

There are 210 comfortable, modern rooms, including standard twin or double rooms, superior rooms, suites and well-equipped, accessible rooms for disabled guests, wheelchair users and those with reduced mobility.

The Docklands Bar & Grill is a stylish new brasserie-style restaurant, featuring 2 conservatories and private dining suite for up to 40 people. It will open in early September 2008.

The Quad Health & Fitness Club offers superb leisure and relaxation facilities, including a state-of-the-art gymnasium, a swimming pool with jacuzzi, a eucalyptus-enhanced steam room, saunas, beauty treatments and classes such as Pilates and aerobics.

Hotel Rooms: 210. Hotel Chain: Crowne Plaza Hotels & Resorts, BDL Hotels.

Availability

When would you like to stay at the Crowne Plaza London - Docklands?

Please enter the dates of your stay to check availability

Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, Airconditioning.

Activities

Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Jacuzzi, Hiking, Turkish/Steam Bath, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying, ATM/Cash Machine on site.

Internet

Wired internet is available in the hotel rooms and costs GBP 5.99 per hour.

Wireless internet is available in public areas and costs GBP 6.50 per hour.

Guest Parking

Public parking is possible on site and costs GBP 14.50 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

From 14:00 hours

Check-Out

Until 12:00 hours

Cancellation

If cancelled up to 16:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged GBP 30.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, Maestro, Switch

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

The hotel features ample on-site car parking, available at an additional cost.

The hotel also boasts its own Meeting Success centre with 9 meeting rooms, the largest of which can accommodate up to 275 delegates. The Meeting Success centre is a self-contained conference floor with 9 modern, well-equipped meeting rooms. Natural daylight and attentive staff make sure delegates are comfortable and will be able to maximise their participation.

The Crowne Plaza London - Docklands offers today’s business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent-value rates.

The hotel is suitable for disabled guests, wheelchair users and those with reduced mobility and boasts the following accessible features:

- Step-free floors throughout
- Lifts connecting to all floors
- All public areas fully accessible, including the bar, restaurant, health club and meeting rooms
- Fully accessible toilets on the premises
- Guide dogs are welcome
- There is an induction loop for the hard of hearing available at reception
- Disabled parking spaces available
- Fully trained staff offering excellent service levels for any particular requirements
- The hotel is on the doorstep of the Royal Victoria station on the Docklands Light Railway (DLR). Royal Victoria station is step-free.
- A shuttle service (timetables apply) is provided to Canary Wharf Jubilee line London Underground station, which is step-free and accessible

Food & beverage

The stylish and contemporary restaurant can accommodate up to 140 diners, including private dining for 40. The mouth-watering dishes are prepared to the highest standards and served in a professional, yet relaxed and informal atmosphere.

The bar is a modern space featuring a large, illuminated island bar and floor-to-ceiling windows overlooking the waterfront. The combination of light and texture creates an open and relaxing environment to enjoy a fresh, cold beer at the funky window seats or a delicious café latte and a pastry in the soft, discreet booth seating.

The Docklands Bar & Grill is a new funky, brasserie-style destination restaurant, featuring 2 conservatories and private dining suite for up to 40 people. It will be open in early September 2008.

Room service is available 24 hours a day.

Room information

The hotel boasts 210 stylish and contemporary rooms. All of the bright, modern and comfortable rooms are well equipped, with all the contemporary comforts and facilities you need in a restful, relaxing base. Whether you are exploring the region as a tourist, visiting the area on business or attending a conference, the comfortable, peaceful rooms provide a relaxing haven.

Every room has a separate hanging closet, as well as a spy hole and a deadbolt for security and peace of mind. Electronic messaging and other guest services are available and each room has a sleek, modern flat-screen TV. All rooms feature hotel-branded stationery and 20% of the rooms have a safe.

Each room is en suite with a full-size bath and a power shower. Complimentary toothbrushes, toothpaste, razors and other sundry items you had intended to pack but forgot to, are available from reception.

11 of the 210 rooms are fully accessible for disabled guests, wheelchair users and those with reduced mobility, 8 of these rooms are interconnecting. The accessible rooms feature wide doors with lowered handles, lowered spy holes and kick boards, unobstructed floors throughout the rooms, light switches at accessible level and close to the bed and space alongside the bed to allow for lateral transfer. Vibrating alarms are available.

The en suite bathrooms in the accessible rooms include lowered sinks and mirrors and emergency pull cords. The toilets have support rails and space for lateral transfers and the shower have a built-in seat and support rails.

Area information

The hotel is situated in a stunning waterfront environment in the dynamic and thriving Docklands. The western entrance of the ExCeL Exhibition Centre is just metres away and Royal Victoria station on the Docklands Light Railway (DLR) is directly opposite. London City Airport is just 5 minutes away/

The diversity of East London brings with it a wide range of shopping experiences. If markets are your thing, you can hunt for antiques at Greenwich market, look for Asian fashions in Green Street and taste the delights of Spitalfields or Borough market. In contrast, Canary Wharf has become one of the most cosmopolitan areas of London with over 140 shops, restaurants, cafes and bars.

There are a large number of open spaces in the area with over 40 miles of signposted routes. Spend time strolling along the Thames or the many canals and waterways. Alternatively, you may prefer to go on a guided walking tour to discover the streets where Jack the Ripper once stalked his prey, or infamous gangsters such as the Kray twins once ruled.

Britain is renowned for its pubs and restaurants and East London is no exception. Pubs line the waterside, where once upon a time infamous pirates and smugglers would have drunk. You can also explore the more contemporary bars and restaurants at Canary Wharf. Nearby Brick Lane offers some of the best Indian cuisine in London.

East London hosts some of the city's most famous attractions. Discover the famous Tower of London, or take in the views from the Tower Bridge Experience. You can even find out about the history of the area at the Museum in Docklands, explore the Maritime Museum in Greenwich or the historic lanes of Wapping.

Important information

The Crowne Plaza Docklands is renovating its restaurant to give an even more memorable stay. From the 11 August to 7 September, the hotel will offer a limited food menu on its first-floor restaurant and bar.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Crowne Plaza London - Docklands, London - hotel Photo

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Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Crowne Plaza London - Docklands.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.6

Based on 65 reviews

Staff	7.3
Services	7.6
Clean	8.5
Comfort	8
Value for money	6.7

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 65)

Karl Mature couple Nantwich, United Kingdom July 9, 2009	Welcome, staff, service, taxi-service, room breakfast not included in relatively high-price.	7
James Young couple Werrington Peterborough, United Kingdom July 8, 2009	the bar was lively and room was pleasant The air conditioning in the room was not great. Also breakfast on the sunday morning was disappointing as they had run out of bacon, mushrooms, tomato's.	6.5
Cassandra Solo traveller Stoke on Trent, United Kingdom July 8, 2009	I liked the comfy room with lovely view of the dock. The facilities were really good too.	9
Denise Mature couple Kington, United Kingdom July 8, 2009	The bed was amazing Forgot our main meal in the evening and the mini bar was empty	8
Paul Mature couple Boston, United Kingdom July 8, 2009	All in all not a very good experience.	6
Janine Young couple Coventry, United Kingdom June 17, 2009	This reviewer provided a score but did not have any comments	8
Anonymous Solo traveller United Kingdom June 9, 2009	Very slow service in certain respects. especially breakfast - not waitresses but the guy at the desk oblivious to others time pressures.	5.5
Christian Solo traveller Colchester, United Kingdom June 9, 2009	The room design is nice. It took 2 hours for room service after being advised 50 minutes. Breakfast porridge request took 20 minutes. Breakfast being extra at £18 was outrageous for such a poor selection. I effectively paid £18 for a banana, a coffee and a bowl of porridge. Beds are very uncomfortable.	6
Edward Solo traveller UXBRIDGE, United Kingdom June 9, 2009	Staff were very helpful 5.30 am wake up call I didn't order	7
Katie Young couple cheltenham, gloucestershire, United Kingdom June 3, 2009	the staff were very helpfull and did every thing they could to make us more comfortable. also the hotel taxi service was fantastic!	9.5
Tae-ahn Solo traveller Menlo Park, United States of America May 12, 2009	Attend convention center for spine arthroplasty meeting Did some London city tour and enjoy musicals Far from center of city Bad mattess and bed	6.5
Anonymous With friends United Kingdom May 8, 2009	My experience when I checked in	6.5
Anonymous With friends Austria May 7, 2009	On my confirmation Internet in the lobby was for free, this wasn´t so! Pool - (Überlaufgitter) dirty	7.5
Dean With friends gwent, United Kingdom May 6, 2009	efficient relaxed feel with friendly helpful staff	10
Nuno Solo traveller Auvernier, Switzerland May 4, 2009	It is within walking distance to Excel Poor cleaning, mechanical reception staff	4.5
Farid Solo traveller Jeddah, Saudi Arabia May 4, 2009	food was good , cooperative staff , clean,	7.5
Maureen Family with older children Hove, United Kingdom April 11, 2009	We liked everything about this hotel. Modern ,clean, friendly. wonderful food. Good hotel if you are going toO2 Arena,	9
David Mature couple Swansea, United Kingdom April 7, 2009	The Crowne Plaza Docklands was a very welcoming hotel, the staff were very friendly and courtious, the rooms were well appointed, clean and comfortable. It is very handy for visitors going to the O2 arena, as it is one stop along the DLR from Canning Town tube station which then takes you on the Jubilee line to the O2. Nice comfortable hotel, great staff.	9
Lisa Young couple Canterbury, United Kingdom March 23, 2009	I booked a double room and got a twin room and the hotel wouldnt change us,the spa is offered as 7 days a week and when the girl phoned the therapist the said no,therefore it shouldnt be offered!	5
Geoffrey Mature couple Salwayash, United Kingdom March 12, 2009	Just an excellent place.	10
Vicki Mature couple St Leonards-on-sea, United Kingdom March 3, 2009	The staff were very good, the service was excellent.The location was really nice and quite which i was surprised about and the parking was very useful.	7.5
Anonymous Young couple United Kingdom February 17, 2009	Room nice, pool and gym facilities were good. Hotel restaurant had poor service, messed up our order, took 2 hours to complete our meal with only 5 other people in there. Check in delayed beyond 2pm as stated due to room not being ready, delay getting a table at breakfast. Unacceptable problems at price charged to stay there.	6
Christel Young couple London, United Kingdom February 17, 2009	not enough options outside of the hotel. limited only to the facilities and restauranst provided by the hotel.	10
James Mature couple Chippenham, Wilts, United Kingdom January 14, 2009	Bar area very cold because automatic doors let in loads of freezing air!	6.5
Anonymous Solo traveller United Kingdom January 14, 2009	Very comfortable room	9.5

Previous page Next page Showing 1 - 25 (Total 65)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Crowne Plaza London - Docklands

Score from 65 reviews

Availability

When would you like to stay at the Crowne Plaza London - Docklands?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Important information

Terms & Conditions

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Individual guest reviews

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