Crowne Plaza London - Docklands  

Please install a Wifi network

Thought that the room and facilities were lovely

A bit far out of the city especially when the DLR was undergoing maintenance work. The view from the rooms at the back of the hotel was of a car park - I think this should be reflected in price.

Mistakes on my bill Overcharge on Parking Charged internet when it was complimentry I had to bring this to their attention they had to print bill twice I felt that accuratacy is a not something that they throught was necessary. It was also cold when eating in the dining room.

Lovely room very clean and comfortable.

Leaving it

The evening duty manager and some of the other staff where the service was the worst I have ever come across I will not be staying in another crown plazza hotel that's for sure rubbish

The hotel was smart and modern with a lovely pool which unfortunately we didn't find time to use! The bed room was quite spacious with an adequate bathroom and nice shower with nice shower gel/shampoo etc. the gold star was the bed. It was possibly the best we have slept in and the pillows definitely the best we have ever had and we have traveled quite a bit. We liked the sleep pillow spray and roll on oil that was a very nice touch.

We found the hotel reception, bar and restaurant areas cold and the heaters really made little difference to our comfort. On the Sunday morning we were disappointed that although there was Flora in the restaurant there was no butter for breakfast . We found this a bit bad in the 21st century, but the worst thing was that the hot food was very slow to be topped up and we along with others, had to stand around at the English breakfast bar for several minutes. There didn't seem to be anyone chasing up the chef! By the time we got back to the table with our meal the tea and toast were cold. Sorry but this really let the hotel down, in our opinion.

close to the O2 arena

I paid a lot of money for a Superior King room and had a view of the car park from the bedroom window - room was also small - not what I would call a Superior King room

Being taxied to the Four Seasons Hotel, also in Docklands, but a better location than the Crowne Plaza.

Very close to wtm. Perfect location if you need to go to the Exhibition Center.

To be a 4 stars hotel I really would expect better front desk staff attitude, more customer oriented and experienced. Even if I paid a fortune for one night which is partially justified by the wtm I was really surprised and dis-appointed by the room they gave to me which had not a normal bathroom but one for dis-able in wheel chair with a smelly plastic floor with no cabin shower. I also found women hairs in the sink.

My wife says, it had a real heater. That's what I liked aboutt it. That's what she said. And it was close to the metro/tube.

It was okay, nothing to brag about. What was interesting is that while waiting, seated near the bar/lounge that a mixed race couple came in for drinks, and ordered but the bartender told them that they were closed. It was still early by American terms, 10 pm or so. Interesting. Had to walk from Victoria station to Canning Town stations.

I was charged far more than quoted Room was dingy Badly maintained . Stains on the carpets , burn mark on the bed throw . Non smoking room & price Crack very deep & germ riddled wash basin in the bathroom Shower that frankly a rain cloud could have had mote impact Poor , dirty Over priced & the view of the car park for an executive room with a queen Anne bed , please ... Did your marketing team come direct from New of the World !

Clean friendly and near exhibition ,good price and good breakfast.

Did not have wifi

Location is really in the middle of nowhere for tourists to London.But the reasonable price compensates foir this lousy location

Pool and gym

Lack of free Wifi in lobby and bar