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Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL, United Kingdom – Show map – Subway access
|Queen Room with Sofa Bed|
|Junior King Suite|
|Standard Double or Twin Room|
|Executive King Room|
|Executive King Suite|
|Superior King Room|
|Double Room with Two Double Beds|
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743 verified reviews
They speak your language!
Crowne Plaza London - Docklands's staff speaks: Romanian, Portuguese, Polish, Dutch, French, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs GBP 15.95 per 24 hours.
WiFi is available in public areas and charges apply.
Public parking is available on site (reservation is not needed) and costs GBP 16 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Romanian, Portuguese, Polish, Dutch, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 741 reviews
Value for money
Show reviews from:
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The ibis Styles London Excel is across from the ExCel Exhibition Centre and adjacent to the Custom House DLR Station. The O2 Arena can be reached in 20 minutes by public transportation.
Score from 1264 reviews Good
The bedroom was very comfortable
We ate in the restaurant and despite having 6 staff on duty the service was terrible; disorganised with little care and attention; no one checked that we were happy with our meal and not very welcoming - very disappointed
Location to O2 arena and public transport was very good.
Staff went the extra mile... Would recommend to anyone.
Love everything. The view from my room. The comfortable bed. No complaints at all.
Well there could have been an extra quit in the cupboard nut that is because I had a cold and slept in another bit of the room. But it was a great experience
The hotels public internet machine was broken.
Room was clean, comfortable bed and excellent location for Excel.
Check-in and check-out chaotic. Confusion over payment. Not sure I got the queen room I booked - small room overlooking car park.
Very easy to find and get to using DLR and an excellent location if going to the O2 or Greenwich. Lovely bar and reasonably priced drinks. Excellent breakfast and friendly and efficient staff. Couldn't find fault!!
Great customer service in a modern and clean hotel and a convenient location for our needs.
That we had to go home!
The rooms were lovely and bed so comfortable.The cocktails at bar and also the spa facilities were excellent.
The cooked breakfast could be better.it was cold and there was a queue waiting for fried eggs and no poached option.Also only one cup tea/coffee no refills.
Clean comfortable hotel, good breakfast, taxi from hotel to O2 and return.
Took 10 minutes to get to the O2 on the Emirates airline,unfortunately had stopped running on the way back but tube was nearby so still easy to get back
Taking £50 on my credit card when I had already prepaid room,restaurant expensive and meal very small
All requests were fulfilled. Good staff. Nice room. WiFi was free in rooms and good connection.
My room was just above the bar area which was closing at 2 am..so we had issues sleeping...however, when I went to see reception, they changed our room.. We parked in the Excel car park ( flat parking rate) which is just after the hotel's car park...the receptionist needs to be more clear when giving info about parking.
The receptionist who checked us in was superb, we didn't catch her name but she knows who she is and she was lovely... Great for catching Emirates air line to the O2 Very quiet location too for London, no nighttime traffic. Will definitely come again esp if visiting the O2 for an event
Breakfast tea a bit weak for our liking!!!!
Closeness to the Excel Exhibition Centre. Good location to experience Emerite Airlines cable car to O2 and onward travel by MBNA Thames Clipper bioats into central London. Docklands Light Railway is handy if wish to move about with ease especially to Canary Wharf and Towere of London areas.
Location not great if lookingb for other restaurants within area. although Docklands Light Railway is handy if wish to move about with ease around the area.
Close proximity to Excel. Safe parking. Excellent food. Friendly and helpful staff at all levels. Excellent comfortable large twin beds. Cleanliness of room/en-suite. Altho 2 of us, only one bathrobe supplied but this was not an issue, just an observation compared with many previous visits.
On second night stay dining service fell down. First night was excellent as was third night of stay. They seemed unable to cope with increased number of diners. Otherwise no complaints.
Staff at breakfast
Room not ready
Really lovely 2 night stay, while visiting elvis at the o2 exhibition. Bed was so comfy we didn't want to leave!
I didn't really enjoy food at restaurant but the staff in there were very friendly :)
The room , the staff , the view, everything 100%
Great location, well maintained, rooms perfect for business travelling
A requirement for staying in this area of London was that the hotel we chose had a Jacuzzi, unfortunately we were informed when we reached the pool area that the Jacuzzi was not working due to a pump issue and they had been waiting for a new pump for over a week. We should have been informed prior to check in or during the check in process as this was a requirement for our stay
jorge staff was great.
everything. breakfast cold tea no milk rude staff.
The hotel room was spacious and clean
The bathroom flooded the hall way as the wet room drain didn't empty quick enoug. When we ate in the restaurant the food was poor. We advised the staff of these issues and all we received back was yes we know!
Enjoying the experience yet again of being at home away from home. Will strongly recommend to friends and family member View from room was amazing
The staff in this hotel are excellent. Friendly, helpful and made stay an enjoyable experience
Friendliness of breakfast and room cleaning staff
strange odour in bedroom with window closed, droning sound from outside possibly a ventilation system?
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