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Royal Victoria Dock, Western Gateway, Newham, London, E16 1AL – Show map – Subway access
|Queen Room with Sofa Bed|
|Executive King Room - Smoking|
|Standard Double or Twin Room|
|Executive King Room|
|Suite with View - Non-Smoking|
|Superior King Room|
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586 verified reviews
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Crowne Plaza London - Docklands's staff speaks: Romanian, Portuguese, Polish, Dutch, French, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs GBP 15.95 per 24 hours.
WiFi is available in public areas and charges apply.
Public parking is available on site (reservation is not needed) and costs GBP 16 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
Romanian, Portuguese, Polish, Dutch, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 586 reviews
Value for money
Show reviews from:
With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena.
Score from 2195 reviews Good
Located less than a minute's walk from ExCeL London, the Sunborn London is a floating super-yacht hotel features free Wi-Fi access, a bar and a restaurant.
Score from 348 reviews Excellent
This 4-star hotel is 500 ft from the ExCeL Exhibition Centre and close to the O2 arena, Canary Wharf and London City Airport.
Score from 591 reviews Very good
The Park Plaza Westminster Bridge London is set across from the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theaters.
Score from 5182 reviews Excellent
Large modern room Excellent rate inc breakfast receptionist very polite rang me when the room was ready
Asked for a view of river but didnt have a nice view Cooked breakfast luke warm
Rooms Water views Little touches Location Staff Pool
Room was lovely Breakfast was great Staff Amazing
Thank you for making our Golden wedding anniversary so special with a warm welcome and a lovely upgrade. Perfect location for staying to see the Tall Ships Regatta.
Can't fault anything,
The hotel is very close to DLR station. Recently refurbished to excellent standard. Stayed with granddaughter (8). Quite a distance from centre of London..but DLR into centre very good.very good breakfast. Evening meals in restaurant good value.
Closeness to O2 and DLR line. Breakfast was good including vegi option. Spa area was good. Hotel was clean.
Bed was too small even though our booking said queen size. Noise from renovations from early in morning. Too many trainee staff who couldn't speak good English.
Restaurent and bar staff were not very friendly& it wasnt very busy , and service was very slow, bedroom including bed linen smelt of smoke
Breakfast standard was not as one would expect. During breakfast period staff were disorganised.
The customer service is excellent. I love the breakfast and the facilities like the gym and Spa area. The room was very clean and i liked the decor.
The wifi is so slow and the occasional noise of planes landing but this is to be expected since its so close to London city airport but all things considered i highly recommend this hotel.
Clean rooms courteous, Friendly & helpful staff Overall a very positive experience
better car park arrangement
car park arrangements
Room a nice size Breakfast good Staff First Class
great place to stay and relax
hated the construction works and the planes taking off and landing; hotel could use better soundproof windows
Great location. Modern clean room. Extremely comfortable beds. Friendly, helpful staff especially at breakfast. Excellent range of food for breakfast. Will definitely stay again. Thank you!
the hotel was beautiful, reception staff were really helpful, the room itself was lovely. Breakfast was really nice.
The room wasn't ready when we arrived after a long train & tube journey, only had to wait about 30 mins, but had to hang around. Secondly I had booked a smoking room, but the room had only the smallest window that opened from the top with a small gap so the room quickly filled with smoke. I had expected at least the opportunity to open a window as we smoke outside at home normally. Had I known this before I would have just gone outside instead.
Good hotel was worth the money and very nice and quite
Location All amenities were available just well worn and diminishing standard Reception staff were very good restaurant needs more work on customer service and standard
Standard needs to be improved for the cost of staying at the Hotel
very helpful female receptionist (aug 1st 1930hours)great location nice walk around docks 10 min taxi to city airport beauty salon on premise
Location Staff Confort Gym/Spa
nothing that I can think of now
The facilties And big range of breakfast.
Swimming pool closes too early.
The spa was amazing. The breakfast was great. The room was big. The view was amazing.
One of the reception staff were rude. (male)
Great location for O2 - cable car or tube/dlr
Immediate neighbourhood is a bit dead - but onsite bar & restaurant are great.
Close to DLR and Excel centre Large room and bathroom Pillow spray and aromatherapy pulse point oil is a nice touch. Comfy beds if a bit on the small side (we booked twin room and the beds are slightly bigger than a regular single bed rather than 2 doubles which you would get in other hotels of the same calibre). It does say 2 x single beds on the booking though so this was to be expected, it's just a shame! Nice bar and restaurant.
Having to give a £200 holding deposit for breakages even though we had paid in full prior to arrival. This was not mentioned anywhere obvious when we booked and could cause some travellers problems if they did not have it available! Staff not overly friendly but did bring up a tooth brush pack to our room which my friend forgot at no extra cost. Breakfast not great and very expensive at over £20 a person. The variety was good, but not a lot of healthy or gluten free options. Scrambled egg had a funny texture, possibly powdered egg? It wasn't really worth the extra money that it cost over Novotel which is close by and very nice, so if I am at Excel again I'll be booking Novotel and saving the money.
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