London Marriott Hotel County Hall  

We greatly enjoyed our stay. We chose the hotel because of its location and because we were looking for a luxurious place to stay because of a special occasion. The location was superb by Westminster Bridge almost opposite Big Ben. Our room and the hotel as a whole was very comfortable and had a relaxed but purposeful atmosphere and we were pleased that our request for a room with river views was met. We could not fault the staff from the point of view of their attentiveness to our needs and courtesy. A memorable stay.

There were two points about staffing I would make. 1 We could not help but notice that with the exception of one doorman none of the staff were native English speakers. This meant that when we asked for some more milk cartons for our room tea they didn't appear to fully understand. We had to ask three times before they brought milk, which came in a jug. 2 The reception seemed to be understaffed at the time we were trying to get into our room. We were about 20 minutes late getting in. Our room wasn't ready and they were slow, because of volume of business, in getting back to us while we waited in reception.

Loved the location, the staff were very friendly and we found the free services such as lugagge storage and the internet/printing servicefor boarding passes

Great location, very easy walk to all major attractions.

Some confusion on check in with our booking, we told we would be given a river view upgrade for free...! The room 217 turned out to be right behind the London eye, it was noisy and people on the eye looked straight into our room, it was also very small and a long walk to a lift. The rooms on that end of the hotel, from 230- 216 are all affected by the London eye, and very noisy from people outside.

The views and locations of this hotel are fantastic Just the ideal location for a trip to London

Breakfast the bacon had been cooked and kept warm not the sort of thing you would expect from a hotel of this standard

Where should I start - it was truly magnificent. Eating a perfect breakfast overlooking the Thames, the wonderfully comfortable bed, strolling home across Westminster Bridge each evening, the incredibly polite and friendly staff (nothing too much trouble), the pool, bathroom, the library - everything was just right. I can't praise this hotel highly enough and it will definitely be my first choice in future. Didn't have the afternoon tea (served in the library with magnifiecent view of Thames, Big Ben etc) but plan to remedy that very soon when next meeting with 'the girls' on our frequent shopping trips.

The location at the London Marriott Hotel County Hall is unbeatable...right on Westminster bridge, along the Southbank, one of the most scenic areas in London, with incredible vibe and so much to do!

Employees of the hotel are very attentive and competent. The view of the river Thames is delightful and cozy.

I had great difficulty in making payment in advance of stay, as is my custom. There were numerous exchanges of emails and unnecessary, in my view, to get your payment. The bathrooms need to be modernized because they are not at the level of a 5 star.

grote kamers en prima bedden ; prima portier maakt reservatie voor attracties luxe service gezellig interieur fast check out zicht op de rivier rustige ligging en geen verkeer voor de deur naast topattracties zoals london eye, big ben etc... zwembad 30meter ! interessante prijs via booking.com maakt deze luxe haalbaar.

sommige restaurant personeel niet voldoende geschoold. sfeer restaurant wat minder : kil licht en wat frisjes . Eten daardoor ook afgekoeld bij opdienen.Wel toegankelijker en minder prijzige keuken dan vroeger.

Piacevole sorpresa all'arrivo: tre notti al prezzo di due! Poi tutto perfetto. Hotel veramente ottimo! Personale gentile e disponibile, camera confortevolissima e molto pulita, colazione di buon livello e posizione strategica per chi, come noi, aveva solo tre giorni a disposizione! Grazie!

Bra service, rent och snyggt! Härlig utsikt från rummet och perfekt läge!

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