London Marriott Hotel Park Lane  

Location is excellent Concierge staff are very friendly

Breakfast is poor and the service are very bad Waiting for long time to get a table & to receive the order and sometime you may not get it Breakfast is no recommended in the hotel

The location was quite good. You can walk many different sides of the City just in at most 15-20 min. The room was large enough and well equipped for such a hotel.

I had to check in early in the morning. When I came near the reception desk to staff was struggling to find a customers problem. I waited for almost 10 min but then another member of staff came and she solved the problem in a couple of minutes and made the room prepared for me. I am so appreciated with her. The fitness area was so hot and small for even a few people.

The location and the staff

Expensive

Staff are amazing and they clean the room twice daily

Very nice staff Excellent location

Price quite high

accessibility of the location staff friendly and calm executive lounge

smell of the curtains

Excellent friendly and attentive staff all making that extra effort to please very noticeable. Rooms are spacious and comfortable and the location for shopping being only a few hundred yards from Selfridges and Oxford street and walking distance to F & Ms Harrods and other major stores.

Hotel is good ,location is very good ,every you are closed to everything Hotel staff are friendly ,i stayed in this hotel several times ..i think we enjoyed our stay there ,, really is a very god hotel

The cheerful and very extremely cooperative staff, excellent location and comfort level.

Too small reception area. Non provision of toilet gears like tooth brush, tooth paste etc in bathroom. Length of shower flexible pipe too short. Sketchy menu and not enough varieties of items in executive lounge. Demanding extra amount for eggs in breakfast in Executive lounge. Non provision of Wi-fi in rooms despite a 5 stars hotel.

We were very happy with presentation of hotel. However having booked the hotel on Wednesday previously were very disappointed that on arrival at 5pm the room was not ready for us. Considering check in is from 3pm and this is a 5 star hotel we feel this is not up to standard and are making a written complaint to the gitel

Atenção dos funcionários.

Relação custo-benefício.

الموقع

الفندق على شارع اكسفورد للتسوق وبقربه محطة الاندرجرواند والباصات للمربل ارش الغرفة مطلة على الهايدربارك ولاتوجد اي حديقة خاصة بالفندق خدمتهم بالعموم مقبولة

الفطور كان بدون اي تنوع خلال جلوسي في الاربع الايام لايوجد بهو للفندق الغرفة مع غلاء سعرها تعتبر صغيرة والحمام صغير جدا انتظرت طويلا مع اني طلبت دخول مبكر للغرفة

رائع بكل النواحي

اللوبي صغير

الموقع والتصميم وحجم الغرف والهدوء

Отель не большой и сразу видно, что он относиться к отелям "старого" поколения. В представительском зале подают вкусные завтраки и закуски. Отель смог сделать для меня раннюю регистрацию заезда в 13:30, что было очень удобно после долгого перелета. Мой номер был именной "Люкс Mayfair" (табличка висела на двери номера), а окна выходили прямо в роскошный сад!

Платный интернет по цене GBR 20 за 24 часа использования

الموقع

السعر-ولايوجد لوبي

موقعه

سعره

the staff at reception

too expensive

Location Friendly staff

No lobby

staff polite and helpful

stuffy, smelly, expensive

Erittäin hieno paikka ja mukava henkilökunta! Alakerran ravintola oli myös loistava.

Excellent location, prompt room service, generous continental breakfast

I booked a twin room with disabled access bathroom for a weekend away with my elderly mother who is very ill, requires a disabled access bathroom and has limited mobility. I specifically requested a twin room with a walk-in shower for a guest with limited mobility on my booking form with Booking.com. In fact, I had done the same thing with another hotel booked through booking,com and was told via booking.com that this could not be accommodated. I telephoned London Marriott direct twice before I arrived for reassurance that my request could be met and was clearly told a twin room with disabled access bathroom was available. Upon arrival, we had been allocated a king-sized bed with disabled access bathroom. When I complained and explained that I had specifically telephoned on this point, I was told that no such rooms exist and I should not have been told we could have a twin room with disabled access bathroom. It was suggested that booking via booking.com might have been the problem. I do not accept this, given that the other hotel was able to warn me via booking.com that they could not accommodate my request. It was impossible to move hotel because of my mother's health problems. We were offered a rollaway bed. Perhaps this is what had been meant by whichever person told me a twin room was available. A rollaway bed for the carer is not an acceptable alternative at £279 a night. They are generally more uncomfortable and an additional bed in the room limits the available space for wheels, thereby negating the extra space for disabled access. We were offered a twin room with no disabled access bathroom but, of course, that was not appropriate either. I complained again upon checking out and left my email address, asking the manager to contact me. I have not been so contacted. I note the Marriott is listed on visitlondon.com as having twin rooms with disabled access bathrooms and the same description applies on its own website.

Hotel's location was perfect at almost 50 meters from the udnerground station and at a walking distance from Oxford street.

The bathroom was very small comparing to the room standards and price.

rooms