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London Syon Park, London, TW8 8JF, United Kingdom – Show map
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395 verified reviews
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Hilton London Syon Park's staff speak: Swedish, Italian, French, Spanish, English, German
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BBQ facilities, Garden
Golf course (within 3 km), Fishing, Billiards, Cycling, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool (all year), Bikes available (free), Games room, Library
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar, Special diet menus (on request)
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not possible).
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Concierge service, Private check-in/check-out, Laundry, Dry cleaning, Ironing service, Shoeshine, Trouser press, Daily maid service, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room, Non-smoking throughout, Designated smoking area
Swedish, Italian, French, Spanish, English, German
15:00 - 00:00 hours
03:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 19 years stay free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 395 reviews
Value for money
Show reviews from:
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With a scenic waterfront setting, Holiday Inn London Brentford Lock is a 5-minute walk from Syon Park. The modern hotel has a mini-gym and a stylish restaurant with a terrace.
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Beautiful hotel, friendly staff and stunning room. Spend Christmas Day there and was just perfect.
The room and decor were both impressive
The breakfast in the room was very expensive for what it was....quite disapointing
The decor and extra touches.
Everything, amazing facilities and spa area
no free wifi
The room we got was great, very spacious! Great heating, all new fittings and fixtures, all to a high standard. Very comfy bed, good room layout. Bathroom is fantastic, and has room for two! TV in bathroom is above the large bath, at eye level if you're in the bath. Separate shower, plenty of hot water. In room service was very tidy and impressive. The food tasted great! We will be back soon...
Standard room is not so good. It's too small for the price, and the layout is random and cramped. The shower is above the bath, and TV for bath is across the room from the bath. Otherwise, room is of a high standard. We upgraded though, new room was great, and the staff were very nice about it!
Loved the room decor and the snug in the spa. Actually loved the whole hotel. Great location for our trip to Kew Gardens.
Maintenance was non-existent (because it was NY Eve and NY Day I think) so we had a blocked drain in our shower for the duration of our stay, which was a shame. Also on NY Day our room was not made up until after 5 o clock which was disappointing.
The steam room is amazing. The room service is excellent.
The water in the jacuzzi is much colder than in average jacuzzi. Also the water in the swimming pool is colder as well than in hotel pools usually. They stopped serving sandwiches in the pool area, which was amazing when you wanted to spend all day in the spa. The heating rail in bathroom didnt work also we couldnt fully close the shower door so the water came onto the bathroom floor. Staff provided us with additional bath mat and towels though. It's a shame that we did not have internet in the room. Would be very handy if it would be free, I am wondering how a 4 start hotel cannot provide this when it is usually free of charge in hotels/guest houses.
Lovely room. Excellent staff.
Greater access to grounds for walking the dog without going through reception
Great impression as soon as we walked in, Christmas scent and attentive staff. Decor is lovely. Nice touch for NYE with a live singer in the bar, he was great. Would definitely return.
Bar, health club
Restaurant was rushed
The service & the room
No wifi in the room
The room was beautiful and the view was amazing
The fact that I couldn't get in to the fridge and there was no pj tips for tea
Sauna and steamroom are way to small for a wellness hotel. The pool is super noisy. Marco Pierre White restaurant is average at best ...
Bedroom and bathroom excellent . Staff very helpful and great swimming pool. 10 min to main line station to London Waterloo.
Food a little expensive but to be expected. Avoid using a low slung car to visit the hotel as access road has high humps! Obviously not the fault of the hotel.
Great location- beautifully designed and comfortable rooms. HOWEVER, if looking for a relaxing spa break - not the place at all. Clearly the hotel has a family friendly policy, which is fine, but when I visited the spa yesterday, it was teaming with young children, both in the pool, in the jacuzzi ( no room for anyone else) and VERY loud. Had I paid specifically for a relaxing spa break - I would have been less than impressed and certainly very disappointed.
spa experience - as above. A great shame.
Enjoyable stay, spacious beedroom
Breakfast Plates were cold, which then means your HOT bacon and eggs go cold before you have eaten it. Fruit Juice was served ambient, I believe it should be chilled.
The layout of the room, safe and fridge in room did not work. Not a good choice of hot breakfast options for non meat eaters. Room was overpriced.
The ambience decor the clearness.
The first room number 26 was awful. We have stayed many times before and this was disappointing.
Brilliant Location Incredibly comfy beds Great food Extensive facilities
The hotel its self was first class can't complain about the facilities but, see what I didn't like
I was staying in Richmond as a guest of a friend and wanted a one night stay at the nearest Hilton Hotel to that. My wife and arrived by taxi as we had travelled by train to London, we dropped our bags off and headed to the nearest station to see some sights of London. All was going great until we came back at 11.30, we weren't told that the back gate ( we came out earlier) closes at night and locked, we had to walk round the Berlin wall then up the longest drive I've ever seen to a hotel it took 45 mins it was lucky the moon was full.
The air conditioning didn't work. The tv didn't work properly and the shower door didn't close so flooded the bath room.. Disappointed after our last stay was excellent.
Staff we're very fiendly Room was lovely! We ate in the hotel on both nights that we stayed and the food was lovely couldn't fault it! And no more expensive than a restaurant in Central London! Pool area was brilliant! We stayed on a Sunday night so was very nice as we basically had the area to ourselfs!
Room 61. Our normal shower head in the Room worked but the one on the celing didn't witch was a shame we tried it but it just sprayed over the shower screen and all over the floor! After paying for a queen delux room it was disappointing. Room was quite cold and there was no extra blankets or anything which was a shame.
The quality of the room. The restaurant. The staff. It was my husband birthday and we had 2 Little surprises.
The smell in the room. It was not for me (a smell of roses).
The room was excellent, staff couldn't do enough for me felt at home
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