Quality Crown Hotel Paddington

we were moved to the hotel indigo less than a minute's walk and had a free upgrade. the breakfast was lovely too.

Location

Bit expensive

Herman the Front Desk Agent & George the Concierge are the best two things that the hotel has.

Yes, the power was down for 3 days in my hotel room. I will much have liked a discount for the inconvinience.

It was excellentfor priximity to Paddington station, and the breakfast was good

The rooms are verging on claustrophobically small

Location

Poor Customer Service

It was so convenient being close to Paddington. Garfunkel's Restaurant next door was also a great place any time of day. It was also a benefit for us to have the exercise room with good equipment.

It was a little difficult storing all our luggage while leaving enough space to move around in the room.

clean, and the bathroom working well for London

The rooms are really really small and I it's just a shame to pay so much money for it.. . In the very posh Marylebone for almost the same price I had a huge and luxuous double room with a better view! Paddington station is also not so good..lots of waiting for trains, lots of stairs...

Everything felt very fresh, clean and new. The staff were helpful and welcoming. When we checked in it was to discover that we had been upgraded to a better room which was a real bonus. Great that fresh milk was available.

Great location, right next to underground, lots of restaurants and shops near by

Very tiny room and ensuite,

Staff was great both in the hotel and in the restaurant, hotel in good condition

Trains going under the hotel made a lot of noise, but I guess there's nothing you can do for that

For me. it's location is its most important feature.It is located less than a minute walk from the Paddington Underground station, thus everywhere was reachable in a question of minutes. It is also very close to the Paddington train station, and this is where the Heathrow Express service terminates. Another plus is the free Wi-Fi. Another reviewer had stated that he had problems accessing it with a Linux laptop. I had a Macbook (laptop) and had no problems at all with the Wi-Fi, this worked first time round.

As per other reviews, the room was on the small side, especially the toilet facilities, which were a bit too crammed.

the location is great, only a few minutes walk from hyde park and literally across the street from paddington station, which is good both for the heathrow express and regular tube service. the room was very comfortable and the staff very helpful and polite.

after five nights we asked for a late checkout (later than the standard 11 o'clock). staff was unwilling to even consider. this was quite a disappointing approach.

The rooms were very small and would be uncomfortable if needed for more than 1 night. The room rate was much higher inclusive of breakfast when we could have booked room only and got breakfast cheaper at the Garfunkle's next door!