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36-37 Lancaster Gate, Westminster, London, W2 3NA, United Kingdom – Show map
Excellent location — rated 9.2/10! (score from 215 reviews)
Rated by guests after their stay at Arbor Hyde Park.
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1887 properties in London
Including hotels, apartments, villas and more.
220 verified reviews
They speak your language!
Arbor Hyde Park's staff speak: Russian, Romanian, Polish, Lithuanian, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Special diet menus (on request)
No parking available.
Room service, Airport shuttle (surcharge), 24-hour front desk, Express check-in/check-out, Tour desk, Ticket service, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Daily maid service, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
Russian, Romanian, Polish, Lithuanian, Italian, French, Spanish, English, German
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 215 reviews
Value for money
Show reviews from:
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Citadines Trafalgar Square London offers modern, self-catering accommodation in central London. Trafalgar Square is just 150 metres away, and Embankment Underground Station is a 2-minute walk.
Score from 1334 reviews Very good
This 4-star London hotel is quietly located next to Hyde Park, Kensington Gardens and Lancaster Gate London Underground Station.
Score from 959 reviews Very good
Staff were great but can be a bit more relaxed...
Great location, modern very comfortable and friendly hotel. A great find, we will be back!
No bath (good shower) in room, but asked and we were told to let the hotel know next time and they will arrange a room with a bath
Room Breakfast Bar area
Nothing really - check out could have been quicker but not an issue
-Location -Clean -Nice Staff -New rooms
We stayed for one night in December and were impressed with the size of our room and just how quiet it was. The bed was really big. The hotel has had a lovely contemporary makeover. The staff were excellent: friendly and helpful. Fantastic location right near Hyde Park.
A fridge in the room would be useful but then again it is a 3.5 star hotel rather than a 4. Some may also feel the modern renovation is a bit sparse.
Really enjoyed staying here. Location is excellent and the facilities are wonderful. I especially liked the buffet breakfast and decor.
I loved the décor in the hotel. It is in a lovely area and close to the tube station. A little oasis in the centre of London. The rooms were comfortable, warm and the bathroom gorgeous. All the staff were friendly and helpful. I will definitely go back and will recommend to all my friends if they are visiting London.
No bad points whatsoever
Great boutique hotel off Bayswater Road, excellent location for Paddington and direct bus routes to Central and west London. Large rooms and brand new sparking clean bathrooms, with everything you could need for a nights stay.
Very nicely presented rooms. Spacious. Excellent continental breakfast.
Wifi wasn't great in room 008. This room is tucked away at the back of the hotel and consequently has a bit of noise from air-con and very little natural light/no big windows. All very nicely decorated though and a big room with an excellent shower.
Excellent location, near Hyde Park and Paddington Station. Clean, good-sized rooms, and free macaroons!
Lovely rooms Comfortable beds Nice breakfast Good service Good location
Staff knows very little re the nearby restaurants and shopping
quite location. clean rooms. reception nice and efficient. Good breakfast.
I opened the door and I found a steep staircase to reach the actual room. Not the best when you have heavy luggages and it also reduces the space available. There is no refrigerator (but there is the place for it in the closet). Small space for clothes, if you stay for long. Every country has its own standard, but I found the above a bit strange for a 4 star hotel and an "executive double room" as presented on booking. The menu of the room service is a bit poor. The room in the basement for breakfast is quite small. Considering that you are in London, at the end you get what you pay for, but 9,1 is a bit too high for my experience with booking.com
Staff customer focused Room well appointed clean and comfortable Located close to tube and main roads. 6 minute tube ride to Oxford Street.
My husband and I returned only one week later as we enjoyed our stay so much. Large room, fantastic shower and wonderful breakfast. We will be back very soon. Thank you Arbor.
Friendly service in reception, large and clean rooms, very clean bathroom. Quiet area, I could sleep with open windows. Nice breakfast included. 5 minute walk to station.
Room 102 was really nice and if i book again, I want to stay in that room
Noisy internal door that divided 2 rooms banging a lot in the mornings
We stayed in Arbor for 2 nights with our four month old baby and everything was just excellent! Every member of staff we met was professional, polite and very helpful. The head house keeper in particular was excellent. We had booked an executive room but on arrival with our baby she noticed that the room we booked was split on two levels so was not suitable for our small family. She showed my husband an alternative and we were very happy with it. Location was perfect, in a beautiful neighbourhood, just beside Kensington Gardens, 2min walking distance from Lancaster Gate tube station and less than 10min walking distance from Paddington Station. Breakfast was really good, considering it was continental and inclusive in the price (a great bonus in London). Beautiful selection of pastries, cheeses, yoghurt and jam, juices, plus toasts and butter, tea and coffee. The room was spacious and comfortable, nice bed, really great shower, heating worked perfectly and we even had a beautiful view from our window! The hotel also offers little details that make the difference, as a nespresso machine in the bedroom, a chocolate, and candies and fruit provided for free in the corridor of each floor. We would definitely stay again when in London.
Everything was absolutely perfect!
Room, comfort, coffee maker, biscuits, breakfast, staff were all excellent. Quiet area, lovely buildings in road. We will return.
Liked everything. Would have been good to have more than light snacks in the hotel in the evening but restuarants not far.
Clean comfortable room with a great shower!
This is a really charming place with a top quality standard. Staying there I had completely nothing to complain about. It was open barely few months ago so everything is new there. It has it's own style, that I really liked.
It took me awhile to find the place - walking around it, as I was looking for some sing saying HOTEL or something, when there was like nothing - only house number and a subtle label ARBOR painted on a column before the entrance. But it makes this place even more charming.
The location, venue & staff were all excellent. The complimentary macaroons, truffles & lollipops were a particular highlight!
Nothing, throughly recommend & would definitely stay here again.
everything was perfect, even the coffee machine in the room and cookies, great breakfast
Location was good - walking distance to underground station. Good breakfast even though it is not full english.
Service could be better - staff was a little indifferent. Club double room was very small at just 16 sqm. Hardly enough space for luggage. Double bed (feels smaller than queen size) was small and could barely fit me and my wife (and we are not big!). For better comfort, get a bigger room / bed.
Everything was perfect! Thank you for your advices and your kindness....
No Austin for 007! But next time will be fine....;-)
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