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Renaissance London Heathrow Hotel
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When would you like to stay at the Renaissance London Heathrow Hotel?
Top
Based on
37
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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John
Mature couple
Piltdown,
United Kingdom
October 25, 2009
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Fit for purpose for overnight stay before early departure from LHR. Dinner satisfactory and facilities adequate. Dreary corridors and an uninspiring and poorly lit restaurant. |
6 |
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Robert
Solo traveller
falmouth,
United Kingdom
October 22, 2009
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Close location to the airport, very quiet or my room was. The food quality and range wasnt great and the prices were high, the full english breakfast for 17 pounds was plain robbery. |
8.5 |
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Tim
Solo traveller
Brisbane,
Australia
October 19, 2009
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location The room stank of cigarette smoke. I managed to get it freshened up by the staff. However, at about 2am the a/c recirculated stale smoke from all the other rooms on the floor. It took me 2 days to stop coughing. |
4 |
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Anonymous
Solo traveller
United Kingdom
October 16, 2009
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Proximity to Heathrow Airport and facility for longer-term parking Better signposting is needed to the hotel along the approach roads |
8 |
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Kathy
Mature couple
Kuala Lumpur,
Malaysia
October 15, 2009
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The hotel is close to the airport terminals, enjoyed view of the runways. Very quiet. Easy check in and out. |
7.5 |
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Guy
Solo traveller
Wiveliscombe,
United Kingdom
October 14, 2009
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Location to Heathrow terminals The distance from reception to my room |
9 |
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Richard
With friends
Elgin,
United Kingdom
September 29, 2009
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I am an aviation enthusiast who stays in Northern Scotland and fly from Aberdeen to lhr for onward connection the following day, I always ask for views of the airport and on occasions my request is usually met. I stay on average about six times per year. |
8 |
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Raymond
Family with older children
Crewe,
United Kingdom
September 28, 2009
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The main reason for choosing this hotel was to see my daughter fly to New Zealand early morning and for me to do some plane spotting .The vuew from room of airport was exccellent. My first room I did ot have view of the airport.When booking the room on the internet I understood that our Deluxe room had a uninterrupted view of airport main reason for booking, I`m pleased to say it was rectified |
9.5 |
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Alexis
Group
Madrid,
Spain
September 14, 2009
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My departure Had a used look which I didn't like |
5.5 |
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Matthew
Solo traveller
manchester,
United Kingdom
September 8, 2009
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I liked the lobby, very nice. the location wasnt as close as described, i cant believe they dont run a shuttle service to the airport free of charge. The wifi facility was good but £15 for 24 hours? Come on, in this day and age it should come with a bathroom!! The bar staff were very friendly but awful at their job. |
7 |
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Peter
Solo traveller
lagos,
Nigeria
September 3, 2009
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assisted in meeting up with flight time without stress there should free shuttle buses for lodgers to/fro heathrow rather than the Hoppa buses |
7.5 |
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Fred
Mature couple
Denton, Texas,
United States of America
August 21, 2009
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Service personnel were very helpful and friendly. Public and private room cleanliness. There was nothing special about the club room. I wouldn't pay extra for access. Dining room choices were limited. |
9.5 |
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Alan
Mature couple
hollywood,
United States of America
July 24, 2009
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convenience to airport and efficiency of the staff. rooms a bit small but the bed most comfortable. |
10 |
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Elmar
Mature couple
Los Angeles,
United States of America
July 14, 2009
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Location: easy access to airport. Efficient and tasteful interior design. |
8.5 |
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Teresa
Solo traveller
Doha,
Qatar
July 14, 2009
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The friendliness of the reception staff on arrival and during the short stay and the excellent room service, the best meal for room service ever had and I have had plenty. The location to Heathrow Airport is excellent. |
7.5 |
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Arvydas
Mature couple
Pasadena,
United States of America
July 13, 2009
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Other than its closeness to the airport-nothing. The aircond and mini bar were supposed to be working but totally inadequately-a small air and warm was blowing from a small opening[the room was very warm] and the mini bar items were warm. |
4 |
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Jacob
Solo traveller
PRETORIA,
South Africa
May 18, 2009
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Closeness to the airport. But beware - it may be listed as being closest to the airport, but the way a taxi must drive to get to the hotel adds a few extra miles. If you stay at the Sheraton on the opposite side of the road you are in fact time-wise closer to the airport. As posted previously, do not let their concierge organise your pick-up from the hotel, you will end up paying double what you should. |
6 |
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Jp
Solo traveller
Pretoria,
South Africa
May 18, 2009
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It is very lose to Heathrow. The concierge will call one of his buddies when you ask for a taxi that will you cost GBP 15.00 but if you take one of the black taxis it is only GPB 5.00-9.00. In fact the concierge tried to prevent me from taking a black taxi that dropped someone else off at the hotel resulting in a screaming match in the foyer of the hotel. |
6 |
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Anonymous
Mature couple
United Arab Emirates
March 29, 2009
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The bedding was very comfortable and cosy. Staff was very friendly. The menue choices in the only restaurant was very poor. |
7.5 |
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Anonymous
Mature couple
United Kingdom
March 17, 2009
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We have stayed there and held a conference in this hotel in the past. |
10 |
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Anonymous
Mature couple
United Kingdom
January 11, 2009
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Excellent room, service provided and the polite staff, well done. Reception staff very efficient |
10 |
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Gem
With friends
CLAYFIELD,
Australia
November 3, 2008
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As always, staff service/courtesy make or break. At the rlh, it makes! |
10 |
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Anonymous
Mature couple
United Kingdom
October 14, 2008
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proximity to airport . nice room food quite expensive |
7.5 |
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Dawn
With friends
Hillingdon,
United Kingdom
October 7, 2008
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Some of the facilities you advertise on your website were not available. The bathroom was not adequate - the toilet handle was stiff and broke, the hot water tap was extremely hard to turn. |
6 |
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Roger
Mature couple
Greely,
Canada
September 12, 2008
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Close to the airport Expensive shuttle considering the proximity to the airport. Telephone fees for international calls are exorbitant. I had to call my bank in Canada and was charged 118 pounds. This is patently ridiculous when I can make the same call from Canada to England for less than one pound. Continental Breakfast buffet price was not posted. 15 pounds per person is not reasonable for cereal & yoghurt. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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