Best Western Lord Haldon Hotel  

Food was good - lovely to have the breakfast freshly cooked each morning instead of a buffet that has been sitting for ages. Staff extremely helpful and friendly. Lovely surroundings. Furnishings new and in good condition. Beautiful scenery.

Liked everything about it except that it was very remote and you needed a sat-nav to find it.

Thge staff were exceptionally helpful

Staff were great and room was good with quality furnishings.

Only two things annoyed us slightly, one being poor wifi strength in room 6 meaning having to go down and sit in hall to get signal and directions to get to hotel - gps sent us out into the wilderness and down their old dirt track. Read directions on how to get to the hotel on location on their website before going to it. Might pay for hotel to highlight the sat nav problem on booking page as we dont normally look at location page after booking.

All of the staffs are very kind and helpful. The surrounded environment of the hotel is very beautiful, so I walked around for one hour. After that I also enjoyed dinner, which is excellent.

Surface of tables is not clean.

When I requested an early check out the Manager asked if I would like them to make me a packed lunch as I would be missing Breakfast. Very thoughtful.

Very helpful staff; large well-equipped room. Good position for easy access to the a38 and m5 as well as only beng 15 minutes from the centre of Exeter yet in the middle of beautiful countryside.

I have not filled in location because we used our sat nav. Need I say more!!!!! I did not find anything about not using a Sat nav on my booking form!! The Hotel was excellent, I did fill in the form before I left. It was very kind of you to phone re breakfast service, ours was excellent and lovely food, no complaints at all. Yes, we would love to come back and would definitely recommend it to friends and family but do not use the sat nav - we nearly turned back on the rouigh track and not go to the Hote at alll but we were glad we kept going - mind you our car was pretty filthy at the end of the terrible track!!!

Usinng the sat nav and driving that terrible road and to end up with a filthy car and feeling pretty jaded

Great breakfast - very friendly staff and great surroundings. Didn't avail myself of dinner so can't comment on that!

Very out of the way - but don't be put off by the narrow roads worth it for the peace and calm when you get there.

it had a bed(of sorts!), a shower and a roof reception girl very good on arrival and lad who served breakfast was cool

it was terrible...old and tired. bar and restaurant staff were scary. food was very very average atmosphere was depressing bed was a joke room 12 outlook was a classic..check it out for a laugh if you got 75 notes to waste. thought i was early for murder mystery, sorry...murder weekend travel tavern never seemed more inviting!!! avoid

Traditional English hotel, attentive staff, stunning location. An all together excellent experience

Nothing, everything was perfect

Amazing location of the hotel. Traditional and charming style of the the hotel. Rooms were spacious- one with a big double bed and another with twin beds, with tea/coffee facilities, a bottle of water and biscuits. Nice large bathroom with bath and shower. Breakfast was plentiful and delicious with a wide choice of hot and cold drinks and also continental and cooked breafasts. We had a great stay.

Narrow road to the hotel. Barely enough light in the room. No lift but the staff helped us to carry our bags to the room.

Beautiful location

Rooms look a bit tired.Furnishings look very dated.Carpets in lounges and on stairs threadbare in places Not much choice at breakfast