Lord Nelson Hotel

The room was warm and the beds comfortable with contemporary linen.

The room was in the attic which meant there was very little light. There weren't enough sockets so had to unplug lamps (from behind the bed) to use. The tv wouldn't swival enough to be able to watch from double bed. The shower position meant that when you opened the shower door water ran onto the floor. We asked about ordering dinner at 5.10pm on arrival and were told that it was "a bit late". Apparently dinner is between 6-8pm and you must order by 5pm. The public rooms are tired but this isn't the main problem. On checkout we were not asked if everything was ok. Had we been asked I would have provided this feedback directly.

The location was good

As it was an older building the floor boards are really squeeky! Not good when the people above were up @ 7.45am! Noisy to say the least

Really modern tidy room. Comfortable bed.

The outside looked a little tatty, and the downstairs a little dated - but dont let that put you off. Breakfast could have had better ingredients, and some black sausauge!

Staff friendly and helpful. Rooms well maintained despite age of building. Flexibilty about breafast times amd willingnesss of the team to fit in with our requirements at short notice.

only one night but the staff were very friendly and the Breakfast was lovely!

There was nothing we didn't like

clean ,comfortable ,convient for where we were going.friendly helpful staff.

shower goin hot and cold .could do with a mirror full lengh on wall.more convient plug socetts.

An excellent, friendly, market town hotel run by Gurd,his family and team. Old listed building, lots of character and beams. Excellent traditional 'English Breakfast' Very friendly and helpful staff. Good value for money. Best wishes, Pete & Jenny.

Having to lose the calories gained at breakfast!

Very clean. Friendly staff. Good value for money

Reception in the bar area was a bit dark and scruffy

Friendly staff and management, Breakfast excellent, rooms comfortable.

Having a bed to sleep in

Friendly staff

N/A

Very friendly, being able to have breakfast & evening meal if ordered earlier.

Could have done with a chair in the room, rather than sitting on the bed & to put clothes on.

Very friendly staff,always willing to go the extra mile if you have a request, just a great atmosphere, and Tony the chef, well food excellent

Very friendly staff and walking distance to market square and town centre.

Stayed twice before-very warm welcome,nice friendly place to stay. Will be staying again many more times in the near future.Paid extra for full English breakfast,well worth the extra,food fresh and good choice.Good parking facilities. Hotel very convenient for town centre shopping and close to railway station. 10 out 10, Room nice and warm and comfortable.

No negatives-all positive,brilliant Hotel.

The friendly attitude of the staff and its location.

The quaintness

Room could have been warmer

Young man tried his best

Dirty, needs major refurb

the staff were very friendly the food was well cooked and plentiful the hotel was always warm the room was made up every day with clean towels etc.

there was nothing to dislike about the hotel

cheap

great staff, nice rooms

Room was dirty and noisy.

Nice quiet location friendly staffjust a really pleasant place to stay would use again if in area.

No bad things to mention.totaly happy with service we got breakfast was very filling.

Unpretentious, honest, good value. Friendly staff.

Quite standard hotel located were we stayed just for the night... Nothing particular to say, if you just have to sleep why not!! Personnel is simpatic and accept late arrival.

Very standard hotel, impossibility to take the breakfast before 7:30