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Newest reviews for Best Western Lovat Hotel

  • Debra
      United Kingdom
    August 24, 2014

    It was an ideal location for us. Staff were friendly and it was fairly quiet.

    Lack of vegetarian choices for dinner but if you speak to them beforehand they will try to accommodate. Poor decor, tired rooms and carpet had wrinkles in it.

    6.3

  • Robert
      United Kingdom
    August 16, 2014

    Good staff, helpful and friendly

    Rooms poorly maintained, and very worn / tired

    6.7

  • Anonymous
      United Kingdom
    August 11, 2014

    We only stayed one night and cost was for room only, thought it was a bit steep, also it was quite noisy.

    7.1

  • Iain
      United Kingdom
    August 10, 2014

    everything about the hotel was excellent

    10

  • Alistair
      United Kingdom
    August 8, 2014

    The staff at reception was extremely helpful which is good as she was the first person you come in contact with.

    Nothing

    10

  • Vijay
      India
    August 7, 2014

    Good facilities. Wifi was effective in most places.

    The way they rejected booking.com rate and said they can't give that because and I said I will make payment by a different card in the booking comments. Also other colleagues of mine who booked directly on same day got bed and breakfast for the same rate. Very strange and first such case I have had where we did not get same rates for same privileges on the same day when going thru booking.com.

    6.7

  • Mark
      United Kingdom
    August 3, 2014

    Staff were very helpful, friendly and polite. Free WiFi. Comfortable bed. Spacious room. Value for money. Free Parking. (did not have food at hotel so can not comment)

    Decor/Carpet/Furniture is very tired looking. 8am Saturday morning (approx) being woken up by the bins being collected.

    9.2

  • Steven
      United Kingdom
    July 31, 2014

    car parking

    dated rooms and facilities , Food.

    3.3

  • David
      United Kingdom
    July 29, 2014

    Staff was very friendly and helpful, and breakfast was good , with good prepared meals

    rooms could really do with a make over and the matress on the bed was terrible very uncomfortable, this is a shame that is one reason I would unfortunately not stay there again

    5.4

  • Paul
      United Kingdom
    July 24, 2014

    Staff service and food quality.

    The room. Dated, very noisy from traffic outside having to keep window open as it was a very hot night and could done with AC.

    5.8

  • Fiona
      United Kingdom
    July 15, 2014

    Friendly staff from start to Finnish and two minutes from the centre of town. Great breakfast served with a smile.

    9.2

  • Anonymous
      United Kingdom
    July 8, 2014

    Clean and comfortable accommodation reasonably priced.

    Parking a bit congested.

    7.9

  • Anthony
      United Kingdom
    July 8, 2014

    The room was clean. Nice bar area. Freshly cooked breakfast. Room was in a nice quiet annex part of the hotel. Which was good as there was a wedding on.

    Very small room. Very dated and in need of new bathroom and decorating. It was expensive for what you got. I booked this as it is a reputable chain that I have used before. I was a little disappointed. It was a very pokey room. Defiantly overpriced and paying for the name.

    7.1

  • Gilda
      United Kingdom
    July 3, 2014

    We like he staff, the food and the location.

    Sad to say that the carpets are a tripping hazard and the whole place is in need of re-decorating. first impressions were of stale carvery food. Dingy corridors. It could be so much better with not a lot of effort or money. I would like to say that I would return but that is highly unlikely in the present state.

    6.3

  • Evangeline
      United Kingdom
    June 29, 2014

    extras we needed were available on request, eg shaving kit the breakfast waiter brought us cups of coffee from the bar because we didn't like the taste of the one on the table

    the receptionist that evening didn't know where to find them! she did eventually though

    8.8

  • Anonymous
      United Kingdom
    June 25, 2014

    Staff helpful particularly a angela in reception.

    Carpet in bedroom was rinkled& could have been a safety hazard.

    9.6

  • David
      United Kingdom
    June 18, 2014

    Food was good & some of the staff where very good.

    Being kept awake into the early hours by noisy guests above us.

    7.1

  • David
      United Kingdom
    June 18, 2014

    With Best Western you know everything will be to a reasonable level.

    Room was not the most comfortable,having hard bed & pillows.On our second night one of our friends was hungry but was told nothing was available but I`m pretty sure like most hotels they must provide room service which could have been served in the bar.

    7.5

  • Irene
      United Kingdom
    June 17, 2014

    The staff were excellent and nothing was too much bother

    Nothing

    9.2

  • Craig
      United Kingdom
    June 3, 2014

    Staff were excellent from arrival to departure and breakfast was first class.

    Room too close to main road for noise but i think mine was exception. Room carpet a bit dated. Otherwise a very pleasant stay.

    6.7

  • Anonymous
      United Kingdom
    June 2, 2014

    staff very pleasant

    no indication when booking that I had booked for room only. Not to have i ndicated that breakfast would be extra means I shant use that booking system again. Decor very tired. No colour supplement with my morning paper was annoying

    6.7

  • Margaret
      United Kingdom
    May 23, 2014

    Food and the use if the spa at the other hotel

    Spa in the hotel wld be better

    9.6

  • Charles
      United Kingdom
    May 18, 2014

    very good hotel. staff very friendly.

    the way to our room. the way the stairs were formed.

    7.5

  • Elizabeth
      United Kingdom
    May 9, 2014

    The food in the restaurant was not as good as we expected.

    7.9

  • Peter
      United Kingdom
    May 8, 2014

    Clean,warm, comfy, large twin room.Off road parking. Quality restaurant and vast multi choice buffet breakfast. The perfect overnight stop

    We hadn't booked to stay longer !

    10

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