Barceló The Lygon Arms  

Excellent service, especially in the goblets restaurant from Dave Ross. My girlfriend loved the open fires and would really like to return soon. The breakfast was excellent, my tomato was the highlight but as usual my girlfriend enjoyed the sausage most.

We enjoyed the atmosphere of an historic building.

Tv channels did not work in room and extractor in bathroom did not work. The staff did not seem too bothered about it.

The quality of everything

As a mature couple we had problems with getting into the shower locatedin the bath due to the height of the bath from the floor it was therefore impossible for my wife to use.

The staff were very attentive and couldn't do enough to help.

The hotel is tired. We were looking forward to our meal in the Great Room but sadly the food was very disappointing. Our steak was tasteless and the gourmet dinner came with oil drenched onion rings. The decor in the room was very poor. Breakfast wasn't good either. The tea arrived cold. The English breakfast wasnt pleasing on the eyes and was also cold. The sausage for example had a line of congealed fat along it's edge where it had been precooked and was then warmed insufficiently to dissolve the fatty residue. The wrong food was brought to our table initially too. The room was comfortable but was let down by some minor problems (blocked sink and bath, poor water flow to bath) that really would take little effort to correct. The staff are on an up hill struggle and really deserve a medal for the excellent service they provide. Management, sort yourselves out!

2 unfortunate incidents. Arrived, in jacuzi prior to swim, pool emptied, broken glass!. Sunday "lie in",dawn false fire alarm. Not the relaxing weekend expected. Shame , it is a beautifulhotel.

Location and building history

Poor value for money. The worst breakfast we have had in any hotel. So consequently went elsewhere for all other meals. Bathroom fixtures not up to standard. Would not recommend.

Location, old, quaint, friendly and helpful staff. Loved that we could leave our bikes looked away.

Dress code - we did not eat in the restuarant because of this. It meant that you missed out on 3 evening meals and wine. We had envisaged a relaxing stay in the country and were suprised that smart jeans were not allowed. It is an old hotel that looks like it battles to keep traditional standards for its more elderly clients.

A wonderful chillout experience (sadly only one night) which although slightly marred by the reduced service at breakfast, we would stay there again. Definately one for the memory banks as a lovely comfortable trip back in time, historically. Thank heavens someone had the presence of mind to preserve such a quaint, historical and beautiful building in an outstanding countryside location. Don't miss an opportunity to stay here.

Nothing that really mattered or was not resolvable.

Relaxing stay in idealic setting

Reception staff under par as was the dining room attendance. Where was the manager?

I loved the atmosphere and "old English" charm

The glasses in the bedrooms were too large to hold easily

Staff were excellent...my room was changed to an old room as soon as I requested it, but I had done so earlier by e mail .....room 45 was perfect having come from australia and my wife was delighted, the italian maitre d was very friendly and ran a good crew ...breakfast was superb but the service was manic / as in lots of movement sunday morning.....staff can slow down but it was a full house to serve. both of the english porters were excellent and all of the spanish and italian staff were friendly and delighted we could speak spanish . check in was smooth, cars and luggage were parked and delivered...all good.

Some of the gym kit is broken in the gym.....local members complaining in the pool. we brought a group in for sunday lunch......beef was tough as old boots and a reduction was made on the bill..that was disappointing.....locals think the food is not good, and sunday beef played into that view, but breakfast was superb .

Lovely warm caring atmosphere. Staff ready to help but without being pushy.