Macdonald Manchester Hotel  

How close it was to the city and the health spa was very nice great way to relax and the facilities were very clean would stay here again.

Lovely looking rooms which were very spacious and comfortable. Bed was large and comfortable. Nice, deep bath and powerful shower. A fridge and ice brought to the room free of charge was a good feature.

The burgundy bed runner was dirty. The glasses in the room had been dried with a lint cloth and therefore had white bits of cotton stuck to them.

Large, spacious rooms with big windows. Big bathroom. Very close to Piccadilly Station.

It was not possible to open a window. It was not clear that the Spa was for free. Not really in the centre.

Excellent location, the rooms are huge, spotless & very comfortable. Main highlight for me, being a female, the lighting next to mirrors was the best of any hotel room I've previously stayed in, Manchester has some fabulous hotels, the 5 star suites are nowhere near as practical or comfortable as this hotel. I will definately be checking into here on my next visit. The full breakfast was very yummy too.

Should be rated 5 stars in my opinion.

Complimentary thermal area lovely, clean and facilities included in room price. Tried some spa treatments excellent and staff very professional. Also some discount given to guests. Room large and well equipped 'bowes' docking station a welcome bonus as was the large bath tub. Fresh milk brought immediately to the room when asked for and able to put in fridge for use during stay. Good location for all of Manchester's attractions. Staff very helpful if asking for directions.

A little difficult to navigate to in car due to road system around it but only what you would expect for city center hotel. Infra red area in thermal suite not working during our stay. Toilet for use in ground floor bar area on first floor. Only one large bath towel in our room.

Spacious and clean rooms, very friendly helpful staff, especially Karla. Great breakfast al in all better than the Hilton

Unfortunatley the couple who I booked the other room for were unable to get the room I booked (I.E. spacious double room with King size bed on higher floor) and were at first allocated a room which on arrival already had someone in the room but were then allocated another room which was in an accessible twin room, however, the couple and us were compensated for the inconvenience - perhaps ensure room booking system is improved?

Excellent room with good facilities and large roomy bathroom and walk in shower/bath

Price of breakfast. Offered at £12+ if booked on arrival but went up to £17 bif booked on the day. Very over priced

I really enjoyed the spa treatments. the girl gina in the spa was amazing and very very helpful. I really enjoyed the food at the hotel also, but we only ate there one night as we felt that there were more places close by with lower prices for food.

the only thing i would say about the hotel is that while we were there, there was an unexpexted fire alarm. This was at 5am in the morning. I do understand that it probably went off by accident, but when it was turned off, we had no idea whether or not we were to evacuate or whether it was actually a false alarm. Maybe an intercom announcement that all was ok should have been done if possible. the letters we received the monrning after were appreciated though. But there were a few people on our floor out of their rooms and none of us had any idea of what to do. However, this was just an unusal experience for us and it wouldn't put me off staying there agian. these things happen.

Nice big rooms and friendly staff. Hotel was full but even though they were very busy they were always smiling and helpful.

The aircon in the room keeps turning off so you'd wake up in the middle of the night with the room far to hot.

Guest rooms are extremely quiet, and the bed is one of the best ive ever slept in.

Slightly confusing to get to the hotel, especially if coming off the east bound M62 motorway

Great room on 5th floor, loved the view over Manchester.

Large hotel with several rooms - but only 2 lifts. Even had to queue for the lift at 3 in the morning.

The staff were pooly trained.My room was dirty and my Bed had not been cleaned,it had someone else body hair on the bed sheets.The bath was dirty and body hair inside it. The security door chain was broken and could not be used.The restaurant was shambolic staff did not have a clue I was given the wrong menu also I ordered coffe came with wrong coffee ect ect ect.I was not charged for my mal and was told that new staff was to blame for all the problems.