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Show map Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire

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Newest reviews for Macdonald Portal Hotel, Golf & Spa Cobblers Cross, Cheshire

  • Marcus
      United Kingdom
    September 1, 2014

    Well conceived, well run

    9.5

  • Anonymous
      United Kingdom
    August 31, 2014

    Excellent breakfast with local produce. Beautiful location. Spa and leisure facilities excellent. Spacious, modern bedrooms. Friendly and informative staff.

    Restaurant prices very expensive. Dirty housekeeping laundry in hallway all day.

    7.9

  • Michael
      United Kingdom
    August 31, 2014

    Excellent room. Big bed. Fantastic pool facilities

    Prices of food and drink were ridiculous and food quality was poor! Found a pub 10 minutes up the road with superior quality food for quarter the price.

    8.8

  • Martin
      United Kingdom
    August 24, 2014

    Good side room - great staff - pleasant location

    Very limited time for children in the pool, bar menu so expensive we ate elsewhere

    7.9

  • Sharon
      United Kingdom
    August 24, 2014

    The staff were very professional and extremely polite and courteous. Well done.

    10

  • Paul
      United Arab Emirates
    August 20, 2014

    The setting was great, handy to local restaurants and supermarkets.

    Lack of air conditioning. This affected the quality of the sleep far to hot!!

    7

  • Pamela
      United Kingdom
    August 17, 2014

    Quiet room once it was ready.

    Despite checking in later than 3pm the room was not ready we waited till about 5pm for the child,s bed to arrive,l had to ask 3 times for the bottled water.Despite booking for a twin room with rollerway bed the room was only ready for 2 people l actually felt that we were being treated as if we were on a cheap deal

    7.1

  • Ber
      Ireland
    August 14, 2014

    My dad is elderly, the room was in a perfect spot for him, not too much walking. The staff were absolutely excellent and very friendly. The food was top notch. Very relaxed visit

    Found the protective covers on mattress and pillows uncomfortable...too hot and uncomfortable. Wish there was another way!

    8.8

  • Neil
      United Kingdom
    August 12, 2014

    Fantastic location with terrific views, beautiful large room with balcony, excellent cuisine. Staff very friendly and obliging.

    9.2

  • Malcolm
      United Kingdom
    August 9, 2014

    Everything,food,facilities,room

    9.2

  • Gerry
      United Kingdom
    August 3, 2014

    Layout of rooms to public areas, staff were very helpful, courteous and engaging. The Duty manager was very supportive and helped to make our stay comfortable and enjoyable.

    It was a very busy weekend, Car Fest was on nearby and the restaurant was a little slow between courses and little things like drinks took about 10 minutes to come to table. Nothing critical!

    9.2

  • Stephen
      United Kingdom
    July 28, 2014

    Location and grounds are fantastic, even for a non golfer. Food is excellently prepared and very good quality (only ate in bar, other than breakfasts).

    Prices of drinks (but probably comparable with other hotels of this quality). Well furnished and good sized room was let down by broken light bulbs in two lamps, and a slight 'musty' smell (but it was very clean.)

    8.8

  • Barry
      United Kingdom
    July 27, 2014

    Lovely place to stay and friendly staff.

    Price of drinks

    9.2

  • Colin
      United Kingdom
    July 25, 2014

    Facilities

    Price

    7.1

  • Charles
      United States of America
    July 25, 2014

    I don't play golf, but the entire place is beautiful. Very clean, neat and just a nice place.

    9.6

  • Nick
      United Kingdom
    July 25, 2014

    Location, comfort and staff all very good

    Extras were very expensive. £10 for glass of wine at the bar £17.50 for breakfast ( no cheaper continental option) Charging for wifi just rubs it in

    7.1

  • Sandy
      United Kingdom
    July 25, 2014

    hotel selected as matter of necessity due to a friends wedding in the area.

    Faulty towers but worse. Room was in a state of disrepair with the shower head held on with a jubilee clip and some sealant tape!.. Breakfast served cold and bearing no resemblance to what was ordered. Juice was so off it was fizzy. Lunch, sat for an hour in which not even the drinks came so gave up. Staff were definitely not set up for success!... £500 for a two night stay in something not even on par with a travel lodge?... Ridiculous.

    2.9

  • Helen
      United Kingdom
    July 16, 2014

    Very pleasant and friendly maids. Also the views of the golf course were nice. The reception staff were informative but did repeated themselves several times..

    The rooms are quite old fashioned. The spa facilities werent the best, quite un inviting and limited. Also spa staff weren't the most helpful nor the most friendliest as we felt we were inturupting their break. The restaurant was disappointing as it was a limited menu and even at a 630pm sitting they had ran out on some of the opinions.

    5.4

  • Donald
      United Kingdom
    July 15, 2014

    Good location. Comfortable rooms. Pleasant helpful staff.

    Speed hump at the entrance to the shared car-park caused contact damage to the underside of my (admittedly very low) car while being traversed at 1mph both on entry and exit. Humps don't need to be so high or long from front to back. Members of one of the golf groups made excessive noise in the corridor late at night. The disturbance included considerable use of foul language.

    9.6

  • Michael
      United Arab Emirates
    July 13, 2014

    Clean Good location

    Wifi only worked in lobby. Wifi in rooms was chargeable. Breakfast at GBP 17.50 per person is very expensive. Food in the bar was not great.

    5.8

  • Paul
      United Arab Emirates
    July 9, 2014

    Stunning location / grounds. Great leisure facilities and the golf course was great and good value for money. Overall a great stay with nice staff.

    Free Wifi only available in the lobby; there was a 3 pound credit card charge which I have never come across before. The actual hotel building from the outside is 'ok' to look at (I am being picky), certainly doesn't match the location / grounds.

    7.9

  • Anonymous
      United Kingdom
    July 8, 2014

    Facilities (spa & golf courses) were of a high standard.

    It was not a good hotel to bring young children to (which we had). Also the restaurant was very over-priced for the food served, which was only average.

    6.3

  • Anonymous
      Isle of Man
    July 8, 2014

    Comfortable hotel, very good bathroom. Everything you need for a relaxing stay. Good facilities, good food.

    The noise from other guests. I was woken up three times during the night. My room was on the car park side close to reception. Try and get a room on the other side of the car park to avoid a disrupted night's sleep. People arriving late were very loud.

    7.5

  • Anonymous
      United Kingdom
    July 6, 2014

    Comfortable and spacious rooms, with good facilities. Breakfast was good, good selection and tasty. Room service food once it arrived was tasty, but small portions for the price. Restaurant staff friendly and helpful.

    Room service was very late, took over an hour, we had to chase up 3 times, and they forgot to bring the drinks. Staff were rude and brusque. Check in and out was painfully slow, staff were a bit snooty and not very on the ball - we were travelling with a small child trying to sort out dinner at 8pm, and they didn't think to tell us at check in that we could order room service!

    7.1

  • William
      United Kingdom
    July 3, 2014

    Very nice rooms Great breakfast

    Charge for wi-fi Charge for using credit card

    7.5

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