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3-7 Stamford St., Southwark, London, SE1 9NY, United Kingdom – Show map
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308 verified reviews
They speak your language!
The Mad Hatter Hotel's staff speak: Portuguese, Polish, Spanish, English
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Food & Drink
WiFi is available in the hotel rooms and is free of charge.
No parking available.
24-hour front desk, Luggage storage, Dry cleaning, Fax/photocopying
Safety deposit box, Facilities for disabled guests, Lift, Non-smoking throughout
Portuguese, Polish, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 5 years stay free of charge for extra beds.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 309 reviews
Value for money
Show reviews from:
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Great location, great pub, good sized bedroom and friendly staff. Couldn't get better for the price!!
The bed was very comfy, & the pub itself excellent
No bad experience
Staff were very friendly. Food was very good value. Had a snack in the pub , excellent value for money. The room was very comfortable .Good choice at breakfast. Good location. Would definitely return
No bad experience
Breakfast took too long to serve
Spent whole night awake due to noise in room sounded like the lift going up and down all night but night staff said was road noise spoilt what was a really nice room and hotel
It was exactly what I was looking for while treating my sister to a weekend of fun in London great location and rooms very good and great price I would defiantly return again!
Very comfortable friendly and polite staff
Only the nightclub noise from across the road until 3 pm
this is our 3rd stay there always enjoyable ,very welcoming,good food, a bit pricey (but this is London!) lots of character.
Close to New Years eve party venue
Over priced due to NYE
Good location and value for money. Would book again.
The pub had a old beer smell which put us off from eating in it.
The location was excellent, just a few minutes walk from Blackfriars tube station. One of the cheapest central London hotels that I have stayed in. It was Clean and comfortable.
We need to manage expectations here. This is not a luxury hotel with all the trappings but that is reflected in the price.
Everything ! We would definitely stay there again and recommend it to our friends.
The big comfy bed and gorgeous bed linen, free water and toiletries, lovely variety of coffee/tea making facilities. Great location for the South Bank and great pub just next door.
Passage door next to our room squeaked and clunked shut every time someone went through it. Cleaners knocking on our door at 9.00am, should have checked with reception that we were checking out by 11am!
Nice Rooms . Great food . good location
Really helpful staff. Good restaurant attached.
Noise of generator or something similar in first room - so had to ask to change after a disturbed night; but staff were very good about this.
Location near southbank is perfect. Room was nice and spacey.
Breakfast lady complaining about us arriving at 9.25 for breakfast. Just serve, or don't serve. Beds were fine but a bit too firm for us.
Lokation service of some of the staff.
The rate was much to high compare to the facilities in the hotel. It was like comming to a one star hotel. Some of the staff was not very serviceminded.
A very comfortable and convenient place to stay. We felt very relaxed at the Mad Hatter after a busy day around London. The bedroom was cleaned well with some thoughtful extras. We enjoyed breakfast. Just right.
Our twin room was extremely well furnished with everything you would need to ensure maximum comfort and an enjoyable stay. The ground floor is given over to a very tastefully designed bar and dining room decorated with relics, drawings and prints from the original hat factory - needles to say the food and ales on offer complimented the total package. The engraved glass work and the themed Mad Hatter ceiling in the dining room make the atmosphere complete. We shall return to this marvellous location to savour the experience again!
On arrival the third floor (top) was sweltering when we left the lift but the central heating is totally manageable to one's own choice and was no further inconvenience at all.
This hotel is very well located. Short walk to Big Ben, London Eye and Tower Bridge. Great spot as a launching point to all London adventures. Unique rooms with some small nods to Alice in Wonderland. The pub below serves excellent pub fare and well priced drinks.
At first the hotel was all that we had expected from prior reviews. (I'm sure this is a one-off instance.)However, there was one massive problem that weighs heavily for us in that we will probably not return to the Mad Hatter. Me and my wife were on our honeymoon and were enjoying our stay, when two days into the visit she noticed a few bites on her person. We initially chalked it up to a mosquito, but the next morning had significantly more bites. Fearing the worst and not wanting to lose sleep on our honeymoon, I asked the front desk if we could be moved to a different room. They gave me odd looks and mentioned 'that it is impossible that she has been bitten by anything and it must be her clothing causing the welts.' After 10 minutes of insisting politely to be moved and that it was certainly not her clothing, the front desk clerk (night shift) told me he could move us down the hall, but we would need to move again in two day’s time. He was very curt and took my key and gave me the key to the new room. Assuming that the new room would be clear for me to move, I opened the door to find a young lady watching TV inside. I was mortified and quickly shut the door. The night desk staff said it was an error in the system and that it should have been empty. He found us another room on a different floor. We quickly moved into that room, which was clear of other guests, but the decor was a bit shabby and not upkept. At this point, it was just a place to sleep. I checked in with the VERY pleasant and much more aware morning desk staff and she asked if everything was okay and informed us that we would not have to move and was curious as to why the night staff told us we would have to. Having a competent desk staff available that night would of resolved the problem much more efficiently.
The staff were friendly and the pub was great. Ok breakfast and quiet rooms. Alltogether we really enjoyed our stay.
Have to walk a few hundred meters to tube.
Location Staff Great pub
Bed was broken - only had three legs
the location and the fact it was clean warm and comfortable
price a little high
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