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BEST WESTERN Maitrise Hotel Maida Vale
53-59 Kilburn High Road Maida Vale, London, Brent, London, NW6 5SB – Show map – Subway access
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6 reasons to choose BEST WESTERN Maitrise Hotel Maida Vale
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253 verified reviews
We speak your language
BEST WESTERN Maitrise Hotel Maida Vale's staff speak: Russian, Polish, English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
No parking available.
24-hour front desk, Business centre, Fax/photocopying
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Air conditioning
Russian, Polish, English
14:00 - 00:00 hours
01:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
BEST WESTERN Maitrise Hotel Maida Vale accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note that the hotel will require a GBP 50 security deposit at check-in which is fully refundable at check-out.
This property will also accept payment by cash on arrival. Please note that all guests can upgrade to a full English breakfast on arrival for an extra charge.
Based on 253 reviews
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The location was excellent and the staff were very helpful and polite . The room decor was good and room cleaned daily with fresh clean towels and toiletries .
The room is too small. The fridge too small and did not cool . The bed sheets were not changed in over one week . The Internet was a disaster as it kept on cutting off every less than 4mins . The TV reception was faulty with breaking up reception/ vision. The was a permanent smell from the lift and corridor.
In London in summer aircon is vital for a comfortable night - in this hotel the aircon was easily up to the job on a 25c night - nice free breakfast too
Nothing really rooms aren't that large but fine really,
The hotel is in a good location. And its still quite new. I like thestorage under the bed. The receptionists are nice too
Housekeeping. Our sheets were never changed.
Mattress not that comfy
The staff. April and the other chap. Clean environment
Beds and air-con.
Breakfast poor for money, tea luke warm and selection minimal.
General cleanliness. Reasonably good location.
The towels were of appalling quality not worthy of a 2 star hotel - rough old faded and well worn. I asked reception for more towels and given more of the same. Take care when using the the shower head extension as it is extremely heavy made of solid steel and can easily slip from its adjustable cradle as mine did and cause severe injury, it missed my foot by just millimetres! My safe would not lock or unlock the receptionist was unable to fix it although offered to sort it out. The hotel was comparably pricey considering the alternatives. I booked it as Bookings.com offered a good rate on my dates.
close to tube station
rooms without windows, they are like a grave. breakfast quality and varieties is poor one of the staff with blue eyes was not nice when we tried to ask for help.
Good location within walking distance to shops, restaurants and underground.
Not being able to open the windows and let in fresh air! Breakfast buffet was not impressive.
Room was clean and the bed was comfortable.
Avoid Room 406.It is very small and at the back of the building. Quite claustrophobic as the view from the window was a brick wall. The air conditioning was totally inadequate (and noisy) and there was no option to open the window. No air conditioning in the corridors on the 4th floor made it hot and stuffy. The continental breakfast was the most basic continental breakfast I have ever seen. We only stayed for one night so I guess this is the sort of room they give all their one-nighters. Would I stay here again......Ummm..... let me think for a second.......NO.
Nice place Lovely reception's staff Lovely manager Lovely room and bathroom
Very bad customer service from more than 2 workers in the restaurant
The location is excellent good access to most places. The hotel was clean.
The bed was very uncomfortable and poor wifi.
The room was excellent for its size and extremely comfortable, functional too, especially the shower, that was Brilliant.
Couldn't get Wi-Fi in the room
i like the receptionest they are very polite
wifi and breakfast
location and staff was not helpfull on the check in date even I have already informed them about my early check in.
Good air con.
The cleanliness of the room was very good.
The staff were very rude and unhelpful, the shower nearly fell to pieces, I was overcharged by £100, a mistake which I had to spot. Breakfast service was dyer, and I wasn't given any change.
Next to the tube, bus and overground station. Clean and beautiful rooms.
High temeperature in the room, difficult to find the correct temperature with air conditioning.
Television reception was very poor Some fixtures and fittings were fixed with unsightly duct tape instead of being properly repaired
The girl at reception had a nice smile and was very friendly. The room was small but very cool, I had a great night's rest after a long train journey.
The breakfast was a joke. Room was small but sufficient for my needs.
Good location Easy train access to euston station
Healthy and safety poor the air conditioning leaked onto an electrical plug socket and all over the wall. Couldn't check in early
location, Receptionist polite, room was ok ,
4th floor was excessively hot. Room aircon worked but corridors were oppressive. No spare pillows in room is poor for Hotel group Best Western's image.
Smart decor and modern facilities.
Smallish bedroom Basic breakfast
Nice clean room and bathroom
After first day, wifi stopped working
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