Makeney Hall

Spacious room, pretty design of the room, nice food (not as expensive as I thought), restaurant staffs' friendliness, quite confortable bed

Bit dark, no mini bar, time of serving dinner (restaurant stops serving at 9pm, it's a bit too early)

The room was superb had 3 windows all facing out onto the beautiful Derbyshire Dales. The views were stunning and it was just the perfect place to stay as we were attending a wedding at Shottle Hall.

Beautiful setting surrounded by lovely countryside and close to places such as Matlock and Ashbourne. Dinner was also excellent

The customer service overall was poor - reception staff bordered on abrupt and we weren't even asked how our stay was when we checked out. Our room ran out of hot water and when we complained there was no apology and nobody did anything about it. The hotel is used for weddings and as a result our dinner was not served in the restaurant but in another room, making you feel like second class citizens. they need to do some serious work on customer service for their staff

The hotel is well located and the staff are obliging. The rooms are reasonably furnished.

Management conspicuous by their absence at critical times. Restaurant service poor and food over priced. Rooms in the Courtyard Wing are dark and detached from the hotel. In general the hotel is overpriced and shows the problems associated with a business on the edge of financial failure

Helpful staff. Pleasant grounds. Generous public rooms.

Bed uncomfortable. And cheap foam rubber pillows.

We liked the room. We liked the dining hall and the decorative order of the hotel generally.

i thought the hotel was very good will stay again .good value for the price we paid

Were booked in for my daughter's wedding and found the staff extremely helpful and well organised with regard to every aspect of the day. Thanks to you all!

Beautiful scenery, nice location

No family facilities, bar area very small, prices highly inflated with little or no choice. Stayed at the hotel with wedding party.

Very peaceful and acros the road from one of the best pubs in Britain - the Holly Bush

Bathroom tiling needed work

nice building and location, staff were attentive, short distance walk to the 'pork pie pub', as well as short driving distance to lots of nice countryside.

Yes the rate was discounted to £75.00 but nobody advised that there was a wedding on meaning there was restrictive access to areas of the hotel including the garden (pity because it was a sunny day).

It is very quiet and the surrounding area beautiful. We didn't eat at the hotel but were advised by other guests that it would be recommended another time.

We felt that the 75 pounds paid for the night (not including anything but the room) was appropriate. Apparently, the room should normally cost 160 pounds which we found incredible since, apart from the excellent surroundings, it was on par with most 'travel lodge' and 'premier hotels' we have experienced. We were able to get a late booking fee.