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Newest reviews for Makeney Hall Hotel

  • Anonymous
      United Kingdom
    August 23, 2014

    the rooms were large ,light & clean. The room we had was quiet, the single beds were very comfortable. The bathroom was clean and the shower was nice and hot.

    The hair dryer was no where near a mirror! The disco was in a separate room -one had to decide to go into the room from the outer room which did not encourage the people to take part.

    7.9

  • Sue
      United Kingdom
    August 12, 2014

    The room was amazing! We stayed on a Sunday evening and were upgraded to the bridal suite. It was like a ballroom and the bed was really comfortable.

    The view could have been better, but it was still nice - of fields.

    10

  • Jackie
      United Kingdom
    August 12, 2014

    Breakfast was great

    Bed very soft and sprung mattress not comfortable. Room very stuffy and tea stains down the skirting board. Drinks very over priced.

    5

  • Janet
      United Kingdom
    August 12, 2014

    When there was a wedding didn't seem keen to serve food for other guests.

    8.8

  • Sue
      United Kingdom
    August 11, 2014

    Location Relaxed atmosphere - not always easy to feel when travelling alone Food Friendly staff Lovely garden Parking on site

    7.5

  • William
      Australia
    August 9, 2014

    The grounds are beautiful and perfect for a romantic stroll of discovery. A lovely hotel in a lovely setting. Would definitely stay again, and recommend to friends and family. Staff were friendly and helpful, food excellent. Overall, superb.

    Wifi was very slow. No drama for us, as we were on holidays, but could be off putting for business travellers. Frankly, this is about the only thing I can find to fault.

    9.2

  • Torben
      Denmark
    August 5, 2014

    closeness to peak district

    firealarms going off in the morning average breakfast

    5.4

  • Lisa
      United Kingdom
    August 2, 2014

    The room was lovely, very clean and spacious. The staff were very friendly and helpful. Will definitely be staying again and would recommend to friends and family.

    No mirror in the room, only in bathroom... Was no good when trying to straighten my hair.

    9.6

  • Alexander
      United Kingdom
    July 31, 2014

    Gemma - the only sociable receptionist - Very understaffed. Deliveries should not be by front door starting at 7am - wakes you up.Complain and Gemma sorts things out immediately - well done

    5

  • Janet
      United Kingdom
    July 13, 2014

    We enjoyed the Allo Allo comedy meal, but disappointed it was not in the hotel dining room but a function room.

    This was to be a special weekend, the 25th anniversary of the day we met. I asked the receptionist if it was a nice room and she said it was as it had just been refurbished. It was in an annexe. There was no mirror in the bedroom which made it awkward when styling my hair. The receptionist bought me a shaving mirror. No hook to hang dressing gown on in the bathroom. The desk/dressing table was old and part had broken off leaving a sharp, rough edge. Windows missed up inside the double glazing and they were very dirty and dusty, so not able to see the gardens very well. The workmen were drilling during the afternoon, so we went out. Internet signal weak. The room cost £80 for room only. Breakfast cost £10 each. I complained about the issues but nothing offered in the way of a discount. We might as well have been in a travel lodge because we never saw Makeney Hall except to check in/out.

    5

  • Anonymous
      United Kingdom
    June 29, 2014

    Very comfortable bed.

    8.8

  • Sarah
      United Kingdom
    June 13, 2014

    Great location and friendly staff.

    We were put in a room in the annex. The decor was very poor and we were missing extra tea/coffee for the 3 of us, a tv remote, enough pillows etc. I visited reception and asked for the items and mentioned I was disappointed with the standard of the room. Oh dear came the reply, but the receptionist deliver the missing items. That night, hardly slept a wink with the noise from the room above. At least it was quiet between 2 and 6! The staff mentioned at breakfast the hotel was full so we saw no point in asking for a new room. The second night, thankfully the herd of elephants above had gone! The final morning, we asked for the person in charge to visit our room. We strongly felt that if they had known the substandard decor, cleanliness, etc the room would not have been let. Sadly, we had to seek out the deputy manager as they did not visit on the first request. They admitted they personally did not inspect the rooms and also admitted it was substandard. They informed us that they are upgrading (not helping our stay though!). They said they would pass everything on to the manager who would contact us. This was at the end of May-we have received no contact. We said that we knew they were full, so saw no point in asking for another room. She replied by saying, yes, they were full, but could have found us an alternative. If they were not full, this room should not have been let in my opinion. A loose, wobbly toilet, noisy pipes, poor decor, dirty drawers, stained paint in all areas of the bathroom, crumbling plaster behind the door, a bath and no shower in a disabled room...the list goes on. We have waited for avresponse from the hotel, but have received none from the hotel. Therefore, we are posting this to ensure that when you book-make sure you do not stay in the annex unless the room has been upgraded. I note that the manager responds to comments on this site.

    5.4

  • Aden
      United Kingdom
    June 11, 2014

    Room was a great size and bed was comfortable. Facilities provided were fair.

    Needs refurbishment in the rooms - lots of paint peeling

    7.5

  • Simon
      United Kingdom
    June 10, 2014

    the location was great

    the cooked breakfast not the best

    7.5

  • Anonymous
      United Kingdom
    June 3, 2014

    The room was lovely and spacious. The building was gorgeous and the grounds stunning. Afternoon tea was also lovely .

    The room was lovely and spacious but It smelt of cigarette smoke but that wasn't the fault of the hotel if the previous customer sneaked a cigarette out of bathroom window. Although in character it was a tiny bit dated and could hear the disco in our room on the second floor also the lift was broken BUT having said that I would definitely stay there again

    8.3

  • Anonymous
      United Kingdom
    June 3, 2014

    Beautiful setting, comfortable, clean room. Breakfast was good.

    Evening meal was of poor standard in my opinion. Only moisturiser and shampoo in bathroom, no shower cap, face cloths or shower gel which I would expect from a hotel of this supposed quality.

    7.1

  • Jeremy
      United Kingdom
    May 25, 2014

    Your website is very miss leading!!!

    4.2

  • Anonymous
      United Kingdom
    May 24, 2014

    Rm 11 was very pleasant and sunny. Comfortable bed and plenty of tea/coffee. Breakfast was good with plenty of choice. Plenty of car parking.

    Hotel overall was a bit tatty and needed some updating and a bit more cleaning in some rooms ie shelves under sink etc. We were "upgraded" to a room that was tatty and had 2 big air con units outside our windows (rm 19) so we moved rooms.

    5.8

  • Elaine
      United Kingdom
    May 22, 2014

    the location

    the sofa bed had stains all over it I thought the decot needed re vamping and it was to hot

    4.2

  • Rachel
      United Kingdom
    May 20, 2014

    The location as it was perfect for what we wanted.

    Rooms were very dated, no a/c or access to a fan which was unusual for a hotel, I thought the room was very overpriced for what it was.

    4.2

  • Gary
      United Kingdom
    May 20, 2014

    Friendly, helpful staff.

    Rooms are a little tired

    7.1

  • Darren
      United Kingdom
    May 16, 2014

    Food was good.

    Bar was expensive

    8.3

  • Anonymous
      United States of America
    May 13, 2014

    location

    lift didn't work and wasn't available for the entire week; laundry not completed same day; laundry items lost; sour smell in the hallway

    4.6

  • Peter
      United Kingdom
    May 10, 2014

    Beautiful building in an excellent location

    Breakfast a little expensive

    9.6

  • David
      United Kingdom
    May 8, 2014

    Beautiful grounds and a building with plenty of character.

    Incredibly noisy pipes awoke us in the early hours and kept us up - only having staff investigate, tell us it was the heating system and have them turn the heating off restored some peace and quiet but y then our sleep had been disturbed to the point we could only dose and we were both tired all the next day. The staff did not offer any reduction in our bill for the inconvenience, instead wanting to sell it as a quaint feature of the building! Beware the pipes!

    5.8

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