Malmaison Manchester  

The staff were exceptionally helpful, very modern hotel with a batchelor pad feel to the rooms! Very convienent for Manchester city centre and shopping areas

No Swimming pool in health resort

Know what to expect

Smoak bar restaurant. Too cluttered. Food and staff good though. That's probably why its v busy

Have stayed several times before so familiar with hotel.Very consistent.Liked the refurbished bar area and friendly staff.

Slow to check out in morning in spite of three staff working on desk. The room this time had the sound of running water through pipes which woke me early in morning? At breakfast my colleague ordered waffles but waiter apologised saying not available............but he went on to say that the waffle iron hasn't worked since he started working there!He didn't say how long that was but it left us wondering whether weeks or months!! Ultimately still a nice hotel which I will continue to use when in the area

Friendly staff. Cool decor.

Malmaison is in a great location for a short stay in Manchester. It is a 2 minute walk from the main station and a 5 minute walk to the main shopping area. It is priced fairly and has a good level of comfort, hopspitality and services availible. Staff were friendly and helpful and the food is good enough that if you want to eat in the hotel you can and get a quality meal. The bar area has a nice atmosphere and is good for a pre/late night drink. The rooms are comfortable and have a reasonable design quality. I upgraded to an excutive room which had recently been refurbished and it was ideal for a short stay business or leisure trip. (Some standard rooms have yet to be refurbished)

Splendid hotel!

Nice bar and facilities

No iPod dock in room.

The mattress on the bed was very poor and hard - they are much better in Mal, Leeds ! Also, annoying electrical hum throughtout my stay in room 301

Generally we thought the hotel was very good with excellent location in the city centre. The reception staff were friendly and efficient.

The lack of organisation in the bar area was poor. It was waiter service they were inattentive and left us waiting 20 mins just to place an order which took further 15 mins to arrive.

Superb location. 3 minutes from Picadilly Station, 5 minutes to all that Central Manchester has to offer. Good quality room, if a little small for a double, but very well appointed. Breakfast rasnks up there with the best of them for quality ingredients

Spa was disappointing, small and as very much in the basement - with little effort to disguise this. Service in the restaurant at breakfast was indifferent, not sure if they were short staffed or simply busy, but below par for any establishment, very much so an establishment such as Malmaison

Staff were helpful and very pleasant

For the price the room was surprisingly shabby with loose or damaged fittings, Had less character than other hotels in the Malmaison chain we have stayed in

Friendliness of staff and location

Very dark decor with poor service and food standard at breakfast. Bedroom was small and bathroom cold. Disappointed as we have visited other much nicer Malmaison Hotels throughout the country