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Property highlights

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Quayside (0.2 miles)
Show map Malmaison Newcastle

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Newest reviews for Malmaison Newcastle

  • Anonymous
      United Kingdom
    16 September 2014

    staff are great (Lindsay especially)

    pillows too soft lighting too low for doing make up

    8.8

  • Frank
      United Kingdom
    14 September 2014

    The riverside location with spectacular views of the millennium bridge and the sage Gateshead are unrivalled. The room was exquitly furnished and breakfast very good.

    Decor was a bit dark in the halls, a bit too much purple.

    10

  • Kirsten
      United Kingdom
    12 September 2014

    Management team were very apologetic and subsequently contacted us with an offer.

    Room wasn't clean and had to be recleaned whilst we were there. Mini bar snacks had been eaten by previous guests. Hotel very tired, carpets worn, soft furnishings dirty, paintwork chipped

    5

  • Kamal
      United Kingdom
    9 September 2014

    Staff and service

    8.3

  • Jackie
      United Kingdom
    9 September 2014

    Breakfast Comfortable bed and good bedding

    Lighting (lack of) in room. Side rooms have no view.

    7.9

  • Anonymous
      United Kingdom
    5 September 2014

    The whole building blocked out the noise from the quayside. The room was comfortable and the location was spot on.

    The big long climb to get back to train station.

    10

  • Gail
      United Kingdom
    5 September 2014

    service was good usual ambience staff all very pleasant brilliant view at night everything was lit up

    hotel decor looking a bit jaded compared to previous visits shower gel not renewed after the first night

    6.7

  • Anonymous
      United Kingdom
    3 September 2014

    Friendly helpful staff great views room 221

    noise from the street early am

    8.3

  • Dave
      United Kingdom
    2 September 2014

    Great location. Nice tomm and friendly staff

    Breakfast was ridiculously priced

    7.5

  • Janet
      United Kingdom
    2 September 2014

    Very modern with all you would expect from a 4 star hotel! Food and service was excellent. Room was very comfortable, with a bath! A great nights sleep.

    9.6

  • Linda
      United Kingdom
    1 September 2014

    Everything really really nice

    10

  • Anonymous
      United Kingdom
    31 August 2014

    staff are friendly and helpful

    breakfast in room - poor value for money Noise from outside can be heard at night

    7.9

  • Stephanie
      United Kingdom
    31 August 2014

    Everything about the hotel was gorgeous, the view from the room was just incredible and the staff were absolutely lovely! Wish the stay was longer!

    10

  • Norman
      United Kingdom
    28 August 2014

    View of river tyne

    Quality of omelette at breakfast

    7.9

  • Andrew
      United Kingdom
    27 August 2014

    Lovely Hotel. Quirky, trendy and in the heart of the action.

    Soft Pillows

    9.6

  • Louise
      United Kingdom
    26 August 2014

    Lovely location and beautiful room.

    Once checked in, we were disturbed twice in the middle if the afternoon by house keeping trying to get in. In the middle of the night the smoke alarm in the room went off which disrupted our sleep for the rest of the night.

    7.5

  • David
      United Kingdom
    24 August 2014

    I loved the hotel and the location was amazing, best view of a hotel we have had so far.

    very expensive as £2 for a 330ml can of coke was ridiculous, the bed was too hard was like sleeping on a door and the pillows was to soft, felt like I was suffocating when laid head sideways.

    7.1

  • Gary
      United Kingdom
    22 August 2014

    Every thing Not cheap but but very good

    7.9

  • Judy
      United Kingdom
    21 August 2014

    Good location.

    Terrible soft pillows in spite of having 3 each, duvet did not cover double bed properly. Could not sleep because pillows useless . Not enough light in bathroom or bedroom to make-up.. Open window so high up had to call staff to climb up on chair to close window

    6.7

  • Jack
      United Kingdom
    21 August 2014

    Staff were friendly , room was comfortable

    The hotel is very dark and has a gloomy feel! Rooms arnt as bad as reception and corridoors but i felt claustrophobic !

    6.7

  • Anonymous
      United Kingdom
    21 August 2014

    Staff friendly and polite great Location Good size rooms and Bath

    very Dusty Curtains stained Beds uncomfy

    8.3

  • Susan
      United Kingdom
    20 August 2014

    Location is excellent, walking distance to the main attractions of Newcastle. Comfortable beds and nice rooms. Good prices in the bar for a hotel of this standard. Good views of the river and the bridges.

    Room service menu a bit limited. The hotel decor is a bit dark for my taste.

    8.8

  • Eileen
      U.S.A.
    20 August 2014

    The location was excellent, right on the river and next to the Millennium Bridge. We had a wedding on the other side of the bridge and it was walkable. So perfect for us.

    We were charged for the wedding breakfast because we booked through Bookings.com and not through the bridal couples name, which I thought was a little cheesy and a bit expensive!

    8.5

  • Allison
      United Kingdom
    20 August 2014

    Had a lovely birthday weekend at the malmaison newcastle. Lovely spacious room, friendly helpful staff, and a free cocktail

    Nothing at all.

    9.6

  • Robert
      United Kingdom
    20 August 2014

    Location Bar Room comfort and facilities Attentive staff

    Continental breakfast is expensive

    10

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