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Malmaison NewcastleQuayside, Newcastle upon Tyne, NE1 3DX (Show map)
Very good,
Score from 245 reviews
“ The location, friendly staff and shopping ”
Robert,
Falkirk
On the banks of the River Tyne, tucked away in Newcastle's vibrant Quayside, this stunning 4-star boutique hotel offers stylish rooms, superb views, a gym and a luxurious spa. The Malmaison Newcastle is housed in a beautifully converted river-front warehouse, just metres from the Gateshead Millennium Bridge. Decorated in deep purples and plush velvets, it has a dramatic, eye-catching modern style. Many of the boutique-style rooms have fantastic views of the River Tyne. Each has mood lighting, a CD player, and satellite TV. The en suite bathrooms have power showers and free luxury toiletries. With breathtaking views of the river, the bar offers fine wines and fabulous cocktails, while the brasserie serves delicious cuisine made with fresh, local ingredients. Hotel Rooms: 122, Hotel Chain: Malmaison. The most recent booking for this hotel was made on 25 May at 12:37 from Spain.
GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Express check-in/check-out, Heating, Design hotel, Luggage storage, Allergy-free room, Non-smoking throughout, Air conditioning ActivitiesSauna, Spa and wellness centre ServicesRoom service, Laundry, Dry cleaning, Fax/photocopying
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Total Hotel Score:8.3
Based on 245 reviews Guest reviews are written by our customers after their stay at Malmaison Newcastle. |
Score breakdown
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Score filter |
Has Malmaison Newcastle always scored 8.3?
See the average scores awarded by guests over the past 12 months.
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Jonathan
Solo traveller
swindon,
United Kingdom
May 21, 2013
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Location / Convenience / Service / Comfort / Breakfast / Parking Too Dark (Reception and Corridors)
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8.8 |
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Michael
Young couple
Falkirk,
United Kingdom
May 21, 2013
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Great location and good value Only small thing...the cross trainer in the gym squeaked constantly!
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10 |
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Audrey
Mature couple
Dalkeith,
United Kingdom
May 9, 2013
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Peaceful and charming hotel. Very limited on vegetarian food choice.
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8.8 |
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Catherine
Mature couple
oak park Illinois,
U.S.A.
May 6, 2013
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everything was really wonderful! and I love the lotion - thanks!
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10 |
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Tracey
Young couple
cleethorpes,
United Kingdom
May 1, 2013
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the decor was unusual so makes it unique, staff very friendly , the toiletries are divine :)
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9.6 |
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Alan
Mature couple
Edinburgh,
United Kingdom
April 30, 2013
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Opulent feel
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8.8 |
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Chris
Young couple
Leeds,
United Kingdom
April 23, 2013
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Lighting. price. breakfast was ridiculously expensive for what it was service at breakfast was poor and the checkout experience was really bad.why do I have to queue for 20 mins to tell you I am going
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5 |
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Tom
Solo traveller
London,
United Kingdom
April 22, 2013
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Comfortable room Friendly and helpful staff There was a flag flapping incredibly loudly outside my room all night and I did not sleep until 5am. Then I did not get my alarm call and so overslept.
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7.5 |
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Sarah
Mature couple
Dundee,
United Kingdom
April 17, 2013
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I like the boutique look and decor. The breakfasts are lovely
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9.2 |
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Russell
Mature couple
Northants,
United Kingdom
April 17, 2013
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We thought staff were excellent.very helpful and friendly.Food also excellent off the A la carte menu. We thought the decor throughout hotel starting to look bit dated.
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8.3 |
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Jill
Young couple
newcastle upon tyne,
United Kingdom
April 15, 2013
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Didnt feel it was value for money due to the following reasons: Beds very uncomfortable Staff very inquisitive about stay Poor view Payment for overnight parking £10
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5.8 |
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Christopher
Mature couple
Darlington,
United Kingdom
April 11, 2013
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The facilities in the room were very good. The food was excellent. The position of the hotel gave the best views of the city. The half board deal we had was good value. The furniture and fittings look a little worn and need updating. The bar prices are high for a three star hotel. Watch for service charge being added to the final bill.
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7.5 |
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Sarah
Young couple
Stockton on Tees,
United Kingdom
April 8, 2013
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Very comfortable and clean room, friendly and helpful staff, parking available, great location on the Quayside. The lighting could be brighter in the rooms for women to apply their make-up.
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10 |
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Lesley
Solo traveller
Dunfermline,
United Kingdom
March 29, 2013
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Rooms were confortable and clean. Staff were friendly and helpful. Good to have a spa and gym on site Room was cold and with being a regular sole traveller I struggled to order room service as the menu was a bit limited and did not feel the food I purchased was value for money.
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7.9 |
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Caroline
Family with young children
Workington,
United Kingdom
March 25, 2013
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We loved this hotel as did our little todler very clean and comfortable!! We didn't stay long enough!
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9.6 |
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Carole
Mature couple
Chester,Cheshire,
United Kingdom
March 24, 2013
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Good position on quayside hotel quiet and relaxing Gym was rubbish room to small to have a healthy work out room too warm no pool.
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7.5 |
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Gemma
Young couple
Gateshead,
United Kingdom
March 20, 2013
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Decor and location I arrived at 4pm and was told there were no rooms ready - I find this incredibly bad service. We were offered a different room but for an additional £20! After refusing to pay any extra, the receptionist finally found us a standard room.
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7.9 |
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Claire
Mature couple
south shields,
United Kingdom
March 20, 2013
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The amazing views from the bar. The clean comfortable bedroom. No pool.
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9.2 |
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Carol
Mature couple
workington,
United Kingdom
March 18, 2013
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we really enjoyed our stay the staff were very friendly & helpfull
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9.6 |
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Craig
Young couple
Morpeth,
United Kingdom
March 12, 2013
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Room - fantastic. Well designed Good centre location Breakfast was a little expensive for what you got.
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9.6 |
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Eva
Solo traveller
London,
United Kingdom
March 11, 2013
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My colleague was staying here for business on the 6th March 2013 and was really looking forward to experiencing a Malmaison hotel. He was disappointed by the lack of cleanliness in the room and the poor breakfast. I will not book this hotel for our business travellers again. Luckily the Malmaison in Leeds which was booked for the following night, proved to be satisfactory. Kind regards Eva Chapman
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4.6 |
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Colin
Mature couple
Wallasey,
United Kingdom
March 8, 2013
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It is a fabulous location and a very plush hotel, staff very attentive and pleasant. It did seem to have lots of business people.The mood lighting is great around the hotel but in the rooms especially the bathroom it is very difficult to see, a small round bathroom mirror attached to the wall that pulls out with a light would be great, if people wear glasses it is hard to see without extra light especially to put make up on.
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9.2 |
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Andrew
Group of friends
carlisle,
United Kingdom
March 7, 2013
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Room ,setting, staff so nice. Drinks in bar far to expensive .....rip off.
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9.6 |
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Patrick
Mature couple
morecambe,
United Kingdom
March 7, 2013
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Location. Staff, all very friendly. Nice bar. The Hotel is run down in areas, carpets, fittings & furniture. The Hotel can only be described as dirty. Housekeeping department are not ontop of cleanliness in rooms and public areas. General lighting in the whole Hotel is poor and what may of seemed trendy in the mid 90's is anything but for 2013. Breakfast is served in a great setting but it was cold.
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6.7 |
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Sonia
Mature couple
London,
United Kingdom
March 7, 2013
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The shower was very good, bed very comfortable Cocktails was missing ingredient and expensive
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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