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3, Oxford Castle, New Road, Oxford, OX1 1AY, United Kingdom – Show map
Excellent location — rated 9.3/10! (score from 895 reviews)
Rated by guests after their stay at Malmaison Oxford.
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75 properties in Oxford
Including hotels, apartments, villas and more.
896 verified reviews
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Malmaison Oxford's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
Wired internet is available in the hotel rooms and is free of charge.
Private parking is possible on site (reservation is needed) and costs GBP 28.50 per day.
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Air conditioning
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 895 reviews
Value for money
Show reviews from:
In the heart of Oxford, opposite the Ashmolean Museum, The Macdonald Randolph Hotel offers sumptuous bedrooms and a luxury spa. With an award-winning restaurant, there is also a famous bar.
Score from 788 reviews Very good
Just a few minutes’ walk from Oxford city centre, the Head of the River is situated on the banks of the scenic River Thames. The traditional inn features a riverside terrace and a stylish restaurant.
Score from 644 reviews Good
This elegant boutique hotel is situated in the heart of Oxford, surrounded by the historic college buildings. Free Wi-Fi is available throughout, and there is parking a 5-minute walk away.
Score from 578 reviews Fabulous
Situated in the heart of historical Oxford, The Old Bank offers luxury rooms with marble bathrooms and modern art. With free private parking, there is also a stylish brasserie and jazz bar.
Score from 226 reviews Superb
Staff as always polite and down to earth. Rooms very clean and comfortable.
Revisited this hotel and had previously spent a relaxing evening in the bar after dinner. However disappointed to find bar closed in the evening for a private function. Not informed of this on booking in.
Amazing refurb . A nice change
So hot. The air con didn't work
Loved it all....
We loved the relaxed, quiet atmosphere. We stayed in the A-Wing top floor, it's worth the bit extra. Room was excellent!! It was our first visit to any Malmaison hotel and we'd highly recommend it - the meal we had in the restaurant was top notch too!!' All staff very nice, professional and not in your face.
Valet parking a bit pricey and the only available option, may shop around if we visit again.
The location is good, easy to access to the high street and main sightseeing places. An italian restaurant is just in front of the hotel. Very nice food there.
A bit expensive for parking but good service (28.50 per day). Do not like the room at ground floor, too depressing. Have to upgrade (70 pounds per night). So ensure to book your room on the 1st or 2nd floor.
Location, valet parking and cleanliness.
Shower ran cold after a minutes use was main problem. Parts of bed had stitches poking through but it was large enough to avoid. Checking in/out was poor and inefficient. Staff seemed unaware of queues. When shower was mentioned the reaction was just, "oh, doesn't it?" and moved on. So very disappointing for the most expensive hotel in Oxford.
Shower does not work well and never gets cold.
The location and quality of the hotel were fantastic. A beautiful venue steeped in history and restored to an extremely high standard.
From the moment we arrived there was a lack of attention to customer service. Poor communication, poor service in the cocktail bar and restaurant. No one seemed in control or seemed to be leading the staff. Many were new staff without customer care training. Such a let down to such a great hotel.
Love the novelty factor of it being an ex prison
Basically everything was great. You even let me extend my underground parking the next day so we could wander around Oxford.
We loved the quirky features of the hotel as it used to be a prison.
Our room was situated over the slug and lettuce bar therefore it was very noisy at night, it was a shame this wasn't made clear when we booked considering the price we paid.
The style of the hotel was amazing! The hotel still looked like a prison with some of the old features still intact. Rooms were well equipped, staff extremely friendly and the cocktail bar was brilliant. Great location as well!
Lack of facilities - no gym or pool on site. The only real downside for me was the incredibly slow car valet service. It took 25 mins for me to get into my car once I checked out.
We were in the main block and the room was comfortable and novel
We were there Over Valentine's and the restaurant was very busy and the food suffered and not worth the money asked, however breakfast was good as was the service. The bar didn't have much atmosphere.
fantastic setting in the prison. Lots of the original features. Such comfortable rooms and well layed out. So many extras in the room (at a cost). Nice, friendly staff.
Not much indication of the shows that have used this location in their series. Parking very expensive but was was right outside the hotel very convenient
The food was good but cold
Friendly staff. Comfy room.
Room was way too hot. Thermostat didn't seem to work even on lowest setting no respite from he heat.
Staff were really helpful and cheerful. 12.00 noon checkout. Good sized fluffy bath and hand towels.
Rather grubby and slightly torn net curtains.
Room was lovely, breakfast was very good, staff were friendly & happy. Was a nice atmusfier to the hotel, would recommend
Location , excellent for the town centre the hotel is quirky for sure with some features from it's time as a jail
The whole place was dark and gloomy the levels of light precluded reading or even seeing into the wardrobe. The room had no drawer space so anyone staying for more than a few days would be stuck for storage. The car Parking is a rip off at 28 per day.
Great city centre location, beautiful hotel.
Very hard, uncomfortable bed.
A fascinating place to stay with a difference. Very helpful staff.
Fantastic decor and location
The bed was quite hard
comfortable bed and pillows. building and grounds are amazing.
Adding £50 to the bill on check in and refunding after. Minor points - probably specific to the room type. Low water pressure in shower. Couldn't help getting water on the floor - the half glass wall looks good, but impractical Turned the heat to 24C and was still a bit cold.
This hotel was on my wish list to stay at and the novelty factor didn't let me down...
The design and the conversion of the prison is fabulous - really unique break away. The rooms are really high standard with comfortable beds. Try get a room in the old A wing for the prison experience.
There was a function on in the bar which was really loud but it it finished at midnight
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