Think Tower Bridge  

Location of the hotel and the upgrade they gave us to a large one bed apartment after messing up our booking.

The small, boiling, single bed studio that they tried to make us stay in to begin with...overlooking the train line.

The first room we were given was more than basic and about 30 degrees! The fan was broken and there was mould in the bathroom. No air con. The second room they moved us to was a bit better but on a similar theme no air con so it was roasting and there was mould in the bathroom and paint flaking off the walls. The fan worked this time, but it was very old and loud but we had no option but to sleep with it on as you couldn't open a window and it was so hot it was unbelievable. Yes it was cheap for its location but had I known the premier inn was next door I would certainly have stayed there for the extra £20 it would have cost. Will not stay in an apartment again due to this experience. On the up side, parking was great and only £10 per day.

clean rooms, own space, saved money by being able to cook a few of our own meals, quiet, nice contemporary feel.

No way was that a double bed!! Having paid extra for a 'superior double' I was very disappointed with the bed. The room was looking slightly worn and not at all like the pictures on the website.

Clean, modern apartment, quite spacious for the price. And the location is good - around 10 mins (brisk) walk to London Bridge tube.

Really stuffy, over-heated, with only a small window opening and no air conditioning. Maybe partly because my room faced the sun but even after sundown it stayed too hot - and this was not height of summer. Could hardly sleep for the heat. Although I had a window away from the street, still got traffic noise from the very busy Tower Bridge Rd nearby. Also - although quite well-equipped and furnished in some ways, there are gaps. Strange light switches that didnt function properly until a service guy came to sort them out. Nice towels, but no bar of soap?!

The communication was very good! As we had never stayed here before they were kind enough to give us a free upgrade! Then When we arrived we were kindly upgraded again! The room was amazing everything you needed! Luxury was not the word! Defiantly stay again in the future!

The door in the bedroom was very heavy therefore slammed shut very loudly

Good sized studio apartment with good facilities.

A bit far from a Tube station.

The prce was really good for such location during Christmas holidays. Also there are many facilities to cook and wash if you stay for a long time.

The furniture was quite old in our apartment, therefore I will say that in photoes it's appears bettter than in reality.

We were very pleasantly surprised by the size of the apartment and the equipment and facilities provided. The reception staff were pleasant and helpful on arrival and departure. We will definitely consider staying at a Think apartment again as the price compares very favourably with that charged for a hotel room and the location could hardly be better. You have two very satisfied customers and we shall be grateful if you will keep us updated on any special offers or promotions in the future.

central location, very clean and comfortable

no mirror except in the bathroom so very hard to dry my hair. no cooking rings in the kitchen.

Reception areas are spread about, unbelievably have stairs only on approach to the main reception and therefore had to lift luggage up stairs, then had to go to another recpetion to get key and another one to gain entry to where my room was located. Far too may separate buidlings and walking around streets late and in the dark in London is not something they should expect any guest to have to do. It is also very noisy and badly ventilated. Very disappointing.

The location and the room was good, the only thing I have to say was that the heating was very noisy and woke us up a few times Regards Peter

A well organised company. A central reception, friendly, helpful and informative staff, speedy check in and we were well directed to our apartment.

The apartment was very well equipped; I would say attention to detail on cleanliness could be improved. The apartment we stayed in was showing signs of overuse/aging although at the great price we paid for a room and a shower room each I am more than pleased. A definite way to budget for accommodation in an expensive city.

Not cleaning service