Choose your preferred language. We speak English and 41 other languages.
Grovewood Road, Great Malvern, WR14 1GD, United Kingdom – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
25 properties in Great Malvern
Including hotels, apartments, villas and more.
130 verified reviews
They speak your language!
The Malvern's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Sauna, Spa, Indoor Pool
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Laundry, Honeymoon Suite
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 11:00 PM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 130 reviews
Value for money
Show reviews from:
The Abbey is an AA rated 4-star hotel, situated at the foot of the Malvern Hills in the Worcester countryside and is convenient for many attractions.
Score from 543 reviews Very good
With superb local food and an 18th century oak bar, The Malvern Hills Hotel is located in the heart of an area of outstanding natural beauty. The hotel is close to the Iron Age hill fort, British...
Score from 271 reviews Excellent
Set in a Queen Anne-style building, Mount Pleasant is located at the backdrop of green hills in Great Malvern. It offers accommodations with charm and a chance to visit many picturesque towns.
Score from 123 reviews Good
This family-run town centre hotel was originally built in 1842 and has many historical features. Rooms are all of a high quality with en suite bathrooms and flat-screen TVs.
Score from 245 reviews Very good
Swimming at night outside in a wonderfully warm hydrotherapy pool - magical!
Location - I know the Malvern has been built there to be near the bore hole, but it's in a retail park with a lot of warehouse construction going on!!!
Excellent value for money dining
Breakfast not to the standard of the evening dinner
all of it was great especially the bed hmmmmm
polite and friendly staff, excellent facilities and location, great spa, delicious food in the restaurant
No nice bar no table cloths all the seats were wet when we sat down . Tables in bistro sticky . Carpets marks on them in the room and in the landing . Tap fell of and water dint go away in the sink .
As ever the staff were friendly and helpful. Room comfortable, clean and quiet. Good food. Spa divine. The outside pool area is particularly wonderful. Maybe a mural could be painted on the outside pool walls...?
Steam room wasn't working for 2 out of the 3 days due to a 'deep clean'. No sign of any work being done, bad timing for a Friday and Saturday.
The staff were friendly and helpful, and the rooms were spacious and clean. We could get lost in the huge and comfy bed. The food in the restaurant was well cooked and presented, well worth the aa rosette, and again, the team were super! Nicely located for exploring the area.
Located in a business park, and not the prettiest building...glad the inside was so much better! The menu only changes every six weeks, so if you are there for a few days, you may run out of choices, and be looking to eat out at one of the good local pubs.
The gym and spa facilities are very good. The young lady on the reception when we arrived was excellent, friendly and most helpful.
The room was located over a generator of some sort that was constant throughout the night, as an ex serviceman currently receiving treatment for PTSD I can honestly say the noise was like a form of torture.
Staff are always nice and very obliging, spa facilities are first class particularly the Saunas, tea tray is very welcoming, and Malvern Water a nice touch. Close to shopping and a lovely pub, the Swan is nearby and has brilliant food.
"Elephants" in the room above! but hardly the hotels fault.
(See below comment) luckily I approached one of the younger members of the team and questioned this who was happy to offer a 12 noon checkout instead of 11, offering an extra hour. Very helpful. But staff we're inconsistent. Good breakfast too.
We visited for a wedding so didn't use the spa at all on the Saturday, yet we we're told we couldn't use the spa from 11 on Sunday! We questioned this saying that we'd paid for at least some spa use but the member of staff snapped at us and wasn't budging. The spa was empty and was very stressful for a spa!
Relaxing in the hydrotherapy pool,peace and quiet,away from the hustle and bustle of work,and motorway madness.
going back on the motor way!!!!
The relaxation is beyond bliss
The wifi strength is poor, but hey, this place is about health and relaxation so put your phone down and float on the bubbles in the malvern spring water filled outdoor heated hydrotherapy pool
The facilities at the hotel were very good, the spa and the gym were excellent. Rooms were clean and tidy but the furniture where the fridge use to be needs to be updated,big holes left in the wardrobe and fittings.
Bar area and restaurant were very limited in space and seating area.Sound proofing between the floors would eliminate the noise from the people on the above floor,very noisy when people walking around.
The accommodation, pool, saunas, therapies, etc. etc. were marvellous. Malvern offers super opportunities for lovely walks nearby. We very much enjoyed our stay.
The location of the hotel is certainly not very picturesque. Being very conscious of health issues, I was not happy to be sleeping and in a therapy pool so close to a high voltage power line. We were disappointed in the value for money of the dinner in the restaurant.
Fantastic treatments in the spa, great spa facilities, restaraunt was brilliant food great and cleanliness in the restaraunt very good.
The room interior didn't seem to reflect the up-market spa facilities. The shower was dirty, the duvet had marks on it as did the matress protecter. Other than that a brilliant place to relax and chill out and we thoroughly enjoyed ourselves and being spoilt!
SPA treatments, food, room, the additional bottled water in the room.
asked for fresh milk as advertised and did not receive it. were ignored in the brasserie for long time as staff preferred serving SPA guests with drinks. No complimentary bread roll as advertised. Royalty card was not offered automatically when checked in and out.
Brasserie staff extremely helpful and friendly. Novelty of different hydro experiences was enjoyed too!
The spa area is tired and a need to request some of the hydrotherapy stations to be activated was irritating. The corridor on the first floor smelt unpleasant and some of the basic amenities had been forgotten. Elemis products used in the spa, but some really inferior brand of products placed in the room .
Staff friendliness and welcome
Just about everything. it is not a hotel. It is a gym cum spa with smelly worn out facilities pool overcrowded and tiny. Spa treatments need to be booked well in advance. Very disappointing.
The spa's outside pool was amazing it was very relaxing and made my skin feel very soft. It also looked very nice, like in the photographs on the web
The location, it would have been perfect if it was surrounded in nice grounds to walk in.
Spa and comfortable room...view of Malverns
It's on an industrial estate...but we knew that when we booked
Pool Food Restaurant staff Night porter Treatments
Room standard poor Issues with bathroom No Wifi in room or internet Room & restaurant decor poor Telephone manner of some staff
Very comfy bed Treatments were lovely Night porter couldn't be more helpful
Location, in a business park right on the main road Consequently the view from our room was mundane When speaking to management they were rude, unhelpful, stuck up, belittling and gave incorrect information regarding after care from treatments in the spa Someone to take your breakfast order was 15-20 minutes
staff very friendly and helpful, spa facilities and pool great-good value with booking.com offer
breakfast wasn't as high standard as the evening meal, quite small portions, and service a bit slapdash compared to the rest of the experience
Bed too hot
The wonderful relaxing spa water,comfortable bedroom,helpful friendly staff,our 10th visit in 12 months.
Having to leave.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.