눉Pool / Gym / Leisure Centre hours.
Very disappointed to learn upon arrival that the leisure facilities were not open 24 hours.
I expect more from a 4 star hotel - especially a Marriott.
The hotel itself is need in of some upkeep. The hallways, corridors, carpets, walls, ceilings all look like they've received very little upkeep.
The ventilation / heating / cooling system. This needs maintenance or outright replacement. A constant humming / thrumming electric buzz can be heard as you move through the corridors. Likewise for the unit in our room. If you are a light sleeper you will need to turn this completely off.
The bedroom door also needs a new door draught excluder. There was quite a large gap under the door from the bedroom to the main hallway. It lets in a significant draught and also a lot of light from the corridor. Again, if you are a light sleeper, this is very far from a black-out dark room.
Likewise for the curtains/window. They need to be replaced to include black-out heavy curtains.
Our room also did not contain a fridge (although there was a place in the furniture where one would have sat - so maybe it was being repaired?)
In a nutshell, they've got great staff and a good location. They just need to go back to basics and update / modernise the hotel. It is the basics that need addressing.
Fix the following:
1. Rooms should be pitch dark. No external light from windows or corridor.
2. Rooms should be sound-proofed. No noise from old ventilation systems, or humming / electronic buzzing from units in the corridor.
3. Curtains in rooms should be thick and feature black-out lining.
4. Leisure facilities should be open 24 hours.
5. Update your corridors (paint, carpets, ceilings).
눇Friendly, welcoming staff on arrival.
Very attentive and efficient.
They proactively arranged a wake-up call and also a return taxi to the airport the following morning.
Location. Close to Manchester Airport. 5-10 mins in a taxi.
Food was available after 10pm, which is great to see, and was also delivered to the room.
Their chips were quite good and fully cooked from fresh (not blanched) - good job.
Starbucks coffee available in the lounge area, which was very comfortable and social area.
Room was tidy and clean.
Bed was comfortable.