The Mandeville Hotel

Location

Cold water in the bathroom for most of my stay.When there was hot water, it was difficult to adjust the temperature. Very small room.

This proved to be an excellent choice for our theatre/shopping trip to London. We had previously booked for December as a birthday treat but sadly due to bereavement we had to change our plans. The staff at both booking.com and the hotel were fantastic and allowed us to change the dates (at a small extra charge). We loved this hotel and especially the location which is literally a five minute walk from Oxford Street and in a lovely location on Mandeville Place. I found the staff (especially Aaron) to be superb and very helpful. We will most definitely return.

One small issue was the glass door leading from the room to the bathroom. The rooms are small and intimate and this opaque glass door does not lock, is open at both top and bottom and as you can imagine offers no privacy whatsoever. Also there were no tea making facilities (that we could find) in the room.

A really nice hotel, helpful personnel. Location is great, near the London shops and surrounded by a lot of good and cheap restaurants. Special thanks to the doorman, cheerful and happy to help you, even despite the cold/wet weather. Thank you.

I thought it was very cozy and the rooms were lovely.

I thought the drink prices were far too expensive in the bar.

The location is excellent and within easy walking of Marylebone High St, Bond St and Oxford St. The hotel has a very pleasant ambiance.

Our bedroom smelled of smoke-we brought this to the attention of the chamber maid immediately and she reported our comments. We had paid for an upgrade but were told there were no more rooms available so we had to accept what reception told us. I did ask for the price of our upgrade to be removed but was told this was not possible?! I have been informed that when we next book I should refer to this and ask for a free upgrade; as we have stayed here previously I sincerely hope this will be honoured.

Excellent location in a beautiful neighbourhood

Although we asked for a twin room when booking, we were told upon arrival that twin rooms could not be booked through booking.com. We could only have a double bed. The snag was that the double room bed was a queen size - not comfortable for our requirements. In order to get a king size bed, we had to buy an upgrade, and they did give us one more duvet. I find it slightly ridiculous that a hotel of this category pretends that queen size beds are double beds, and also that twin rooms are unavailable. Queen size beds are small - and only suitable as double beds for very few... We never found any heating arrangement for the bathroom, and the marble floor was icy. Floor to ceiling mirrors facing the lavatory was also very interesting..

location. reception staff vey kind and willing to help.

staff from concierge not very nice . Rooms too small and no single beds.

It all worked and it was clean and well designed

No tea or coffee in the room. No mini bar. Bedside light only worked from main switch. Very expensive for what it was. I booked 2 double and one single rooms. Double were OK at £140 each but the single was £170!

Well placed for where mny meeting was. Reasonable price. Very helpful staff

Breakfast far too expensive (I went elsewhere)

Good location.Nice design of the hotel. Comfortable bed and pillows.

Poor shower set. There were no amendments for the second day of stay. Old windows - sound from the street and cold coming to the room.I did not managed to get adaptor for 2 days. Double room was size of single.Very expensive internet access.

Nice location, a little noisy

noisy

I like the location very much the decoration it is very clean and the friendliness and helpfulness of all the staff especially the concierge.