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Newest reviews for The Mandeville Hotel

  • Anonymous
      United Kingdom
    August 31, 2014

    Was a great location for the Embassy and for shopping! I would stay at this hotel again even with the few negatives I've detailed.

    I didn't like the Nespresso machine. If you didn't want a Nespresso you couldn't have anything to drink without having to pay for it. I prefer to have a kettle and tea/coffee making options. I don't like glass doors on a bathroom - I just don't understand why places do that!

    6.7

  • Graeme
      Australia
    August 29, 2014

    Location Quiet room good for sleeping

    8.8

  • Hanan
      Saudi Arabia
    August 29, 2014

    Every thing

    Nothing

    10

  • Anne
      United Kingdom
    August 28, 2014

    This hotel always feels like 'coming home'. A lovely welcome, professional and attentive staff and very clean! Great beds! The addition of the coffee machine is most welcome too!

    The lighting in my room was not adequate enough to see properly on a night - really needs addressing. 'I would have loved small treat to go with the lovely coffee'.....

    8.3

  • Nicholas
      United Kingdom
    August 26, 2014

    The hotel restaurant was amazing, serving great food at a great price and the service was spot on. The hotel staff were very friendly and helpful. Our room was comfortable and quiet. A great hotel, which we will definately be visiting again!!

    9.6

  • Ruth
      United Kingdom
    August 21, 2014

    The staff were really good. Excellent bar staff , especially paul. Thanks.

    Nothing

    9.2

  • Anonymous
      United Kingdom
    August 21, 2014

    I chose the hotel for its location and booked a single room for 2 nights while I was in London on business. I had requested a quiet room and my room was on the 5th floor with a window overlooking a very quiet street and beyond (not an interior well or the bins as so often happens with single rooms). There are only 9 rooms on this floor and mine was very quiet, comfortable and clean. I slept extremely well in the large (1.2m?) single bed. Staff all very helpful and friendly. Room service breakfast delivered exactly on time both mornings. Hotel has a more personal feel than larger London hotels and I will happily stay again.

    Room service continental breakfast overpriced as usual with London hotels. No tea/coffee making facilities in the room. Instead you need to order hot drinks on room service and pay the prices. A booklet in the room says that rooms have coffee machines but mine didn't so I assume this does not apply if you are in a single room! Shower leaked due to a poorly designed shower screen.

    5.8

  • Laura
      United Kingdom
    August 21, 2014

    We stayed here on our wedding night and it was lovely, staff were great!

    9.6

  • Anonymous
      Kuwait
    August 20, 2014

    The Location and the room

    The staff and the Wifi

    8.8

  • Raymond
      Malta
    August 18, 2014

    The location and friendliness of the staff.

    We would prefer a kettle in our room instead of the coffee machine but on the other hand room service was efficient.

    9.6

  • Hanan
      Saudi Arabia
    August 15, 2014

    Every thing

    Nothing

    9.2

  • Liza
      United Kingdom
    August 12, 2014

    Location, comfy beds, clean, lovely staff, nice bathroom products

    No tea making just a posh coffee machine. Noisy neighbours

    9.6

  • Truls
      Norway
    August 10, 2014

    Nice hotel i London. Everything ok

    8.3

  • Hakan
      Turkey
    August 5, 2014

    Perfect Location Helpful Concierge

    Tiny room

    7.9

  • Tan
      Indonesia
    August 5, 2014

    I like hotel location near shopping centre

    Small room

    8.8

  • Peter
      Australia
    August 4, 2014

    great location friendly, helpful staff

    8.8

  • Kate
      Belgium
    August 3, 2014

    The location is excellent and the staff were very helpful

    I booked a superior double which even by London standards was tiny. I would have classed the room as a single. The photos on their website are very misleading.

    7.9

  • Maciej
      Poland
    August 2, 2014

    location, tidiness, friendly service

    - greeting bottle of wine is paid although it seemed free - especially in deluxe room - there is no unpaid bottle of water in room, - to expensive assistance services - taxi to Euston Railway Station for 35 GBP

    8.3

  • Jerome
      United Kingdom
    July 31, 2014

    Very central, good facilities , and most of all excellent staff.

    10

  • Anonymous
      Australia
    July 31, 2014

    i asked for a late check out when i made the booking. it was not acknowledged. on checking in, i asked for a late check out, and i was told that they cannot tell me if i can have one until the morning of my departure as they want to try sell my room. this is not acceptable as i had a late evening flight and was only leaving the hotel at 7pm so needed a room. i think that their attitude was not acceptable, the hotel was not fully booked and left me feeling quite anxious. another negative to the hotel was the wifii. it was really bad. kept dropping out so made it impossible to use viber or to use the internet and make theatre bookings as i kept losing my connection. in this day and age, not acceptable. really sad, as was a great location, lovely hotel.

    7.9

  • Anonymous
      United Kingdom
    July 29, 2014

    I was very impressed by the Mandeville Hotel. I put a note on the booking telling them that it was our anniversary and they made 2 swans out of towels and left them on our bed covered in rose petals. A very nice touch. Thank you Mandeville.

    9.2

  • Jacqueline
      Luxembourg
    July 29, 2014

    Very helpful staff

    8.3

  • Majida
      France
    July 29, 2014

    Location, cleanliness, proximity to cafes and restaurants, where you could just take a few steps and have a good breakfast. Very close to Oxford Street, Bond Street.

    I did not much like the lobby, also the fact that they don't serve drinks like coffee or tea there.

    7.5

  • Philip
      United Kingdom
    July 26, 2014

    Excellent location, on James Street just off Oxford Street and Bond Street Tube Station. Easy walking distance to Green Park, Picadilly and all of Mayfair. Comfortable beds, well-appointed rooms. Excellent value for money. Many restaurants and cafes around.

    Wifi connection faded in and out. The rooms and common areas appear slightly larger on the hotel website than in reality. There is a good deal of noise outside due to building, but this is not the hotels fault.

    7.5

  • Fahad
      Qatar
    July 25, 2014

    The staff were nice, the room were fairly clean. The was small but it had a high celling.

    Although it really close to Oxford st. But the location wasn't nice. The wi-fi was poor. The room was small.

    7.9

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