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Score from 490 reviews Excellent 8.6/10

Newest reviews for Mandolay

  • Stephen
      United Kingdom
    August 27, 2014

    Friendly staff, good food. Fair location for shops etc.

    Not so keen on a basement room allocation.

    7.5

  • Anonymous
      Malaysia
    August 27, 2014

    Location, hotel food.

    No guaranteed parking lots, space in front of hotel congested (for cars) Depends on the room you stay, The second room I stayed was noisy due to traffic and the café downstairs, disturbs sleep. The shower in the first room I stayed was a ceiling shower, made it quite difficult. showers should have the long chains not old fashioned ones and we had to request for shower caps.. I think there should be a lift rather than walk upstairs.

    7.9

  • Peter
      United Kingdom
    August 26, 2014

    The room was immaculate. Staff were super helpful and breakfast was lovely.

    Bathroom was tight for space especially for a family room but was immaculate and clearly newly decorated.

    10

  • Cressida
      United Kingdom
    August 26, 2014

    The quality of the room and the services in the room

    quite expensive

    8.8

  • Tariq
      United Kingdom
    August 26, 2014

    Location was good staff were pleasant room was clean

    Barrier to rear car park

    7.5

  • Mercy
      United Kingdom
    August 25, 2014

    The staff were helpful. They helped me with my luggage .

    There are no lifts. We were at the top floor with very young children had to go up 2 stip flights of stairs. With 4 children under 6. There is very limited parking, not very if you have a young family and have to park far. Food is expensive. Ridiculously expensive.

    6.3

  • Katharine
      United Kingdom
    August 24, 2014

    Comfort and cleanliness of the rooms, pleasant outlook, lovely food and friendly staff.

    Nothing

    9.6

  • Jeremy
      United Kingdom
    August 24, 2014

    Good wifi and location.

    A room in the roof may be attractive to some but with plenty of luggage and up two steep and narrow flights of stairs, not so good after a long day travelling. The bathroom was so small that it was almost impossible to turn round in it. Together with a disinterested attitude from staff, not a hotel that we will be returning to anytime soon.

    4.6

  • Deirdre
      United Kingdom
    August 24, 2014

    Friendly staff, helpful with things like taxi bookings. Location was great, short stroll to shopping centre. Room was in excellent order - we had a complimentary upgrade to an executive room. Everything you would expect - nicely decorated, clean and comfortable. Great shower, spacious bathroom. Breakfast was of good quality and the bar area had a nice ambience to sit in.

    Nothing at all, really can't fault anything.

    9.6

  • Dean
      United Kingdom
    August 24, 2014

    Nice little walking distance from centre , or have little meal and drink at hotel.nice enough place and people, but not much to see.

    Window next to bed. No air con

    5.4

  • Matthew
      Australia
    August 22, 2014

    The room was clean, tidy and big enough for what I needed!

    10

  • Anonymous
      United Kingdom
    August 22, 2014

    Hair dryer in the room, lovely molten brown shower gel etc. It was a well decorated room with plenty of wardrobe space. The tv had limited channels many were not English but free wifi was great. Staff were pleasant and attentive in the bar area. Great value for money and very close to london rd guildford station a short walk.

    The bathroom smelled damp and the room blinds were really dusty. Limited room in the bathroom but fair for the price.

    7.5

  • Karen
      United Kingdom
    August 21, 2014

    Loved the location and lovely comfortable double bed with lovely pillows. Very clean and tidy. Staff very friendly

    The shower wasn't powerful at all and I'd still be in there if I'd had to wash my hair.I got woken in the early hours by incredibly squeaky floorboards in the room above mine

    6.3

  • Stephen
      United Kingdom
    August 21, 2014

    Great staff, upgraded, safe car parking, good food and bar (quiet)

    8.8

  • Nick
      United Kingdom
    August 20, 2014

    Close to station Close to the Main Street

    No air conditioning

    8.8

  • Fiona
      United Kingdom
    August 19, 2014

    Superb location Glive just over the road and a very short walk into the city centre.

    9.6

  • Anonymous
      Malaysia
    August 18, 2014

    Location Staff are friendly and obliging

    Car park space and entrance road is congested and availability of car parks is very much limited.

    9.6

  • Sean
      United States of America
    August 18, 2014

    quintessential English experience

    Road noise Lights on face of building Very small room and shower

    6.7

  • Margaret
      United Kingdom
    August 16, 2014

    The location

    You could not open the bedroom windows do the room was to warm and stuffy making it very difficult to sleep

    5.8

  • Jessica
      Ireland
    August 15, 2014

    I was impressed the rooms were extremely clean and we'll decorated i was staying in a triple room with two other guests . There was very hot weather and we were supplied with 2 fans to cool the room and iced water at our request the staff were polite and happy to help. The only fault is the price I felt I was paying a five star price but other wise enjoyed the stay I would stay here again only for the high price I would look else were first.

    8.3

  • Anonymous
      Australia
    August 14, 2014

    Very close to the main street, room was very clean and nicely appointed. Bed was comfortable and I was able to use an international adapter from the front desk. I got a free park out the front also.

    The room was a little on the small side, which was fine for me as a single traveller. If you're on the upper level it's quite warm with no aircon. No lift and you have to carry your own bags up 3 flights of steep stairs if on top level.

    8.3

  • Anonymous
      United Kingdom
    August 13, 2014

    Good, freshly coked breakfast, comfy bed and value for money. Excellent location as close to centre of town.

    7.9

  • Robert
      Faroe Islands
    August 12, 2014

    The location to London Road Guildford railway station was a bonus after a flight into Heathrow. The hotel was hosting a weddung party while I was staying. The party was in the conference rooms in the basement area and did not disturb the ground floor areas at all. The staff were efficient and helpful. The bar service was quick and friendly. I stayed in room 30 which was accessed through an outside door into a small hallway. Allowing me to come and go as I pleased without entering the main hotel. The room was large and well equiped with a modern clean and also large bathroom.

    9.6

  • Stevan
      United Kingdom
    August 12, 2014

    decor shower room bed

    no air conditioning expensive food and drinks room too close to car park

    7.9

  • Anonymous
      United Kingdom
    August 11, 2014

    central location

    the room was exceptionally small and hot.

    6.7

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