Best Western Manor House Hotel  

The staff from reception to the dinning areas couldn't have been nicer or more helpful. My children loved the pool, it was a decent size and very clean. The family room was a good size.

We stayed at this hotel because we were attending a function held there. Reception was efficient. The rooms were clean and reasonably comfortable. Breakfast was good and the meal at the function was also good. Overall a reasonable stabdard business type hotel.

We were on the road side of the hotel which was a little nosier than I expected as the hotel (or at least our room) did not have double glazing.

Very friendly staff who were very willing and enthusiastic to serve.

The shower soap/hairwash being screwed to the wall meant the younger children could not use it while bathing without standing up.

Being able to relax, and watching the weddings.

I live in the Lake District but have family in the vicinity. When they are unable to provide accommodation I stay at the Manor House Hotel. On this occasion the reason for my visit was to attend a funeral. I found the staff at reception and in the bar and dining room friendly and helpful. Room service was excellent. Car parking - no problem. I shall come again.

When leaving (very) early to catch our next ferry, having breakfast delivered spot on time was great, delivery was so timely it could have replaced the wake-up call! The staff did their very best to accommodate the extra bed we had requested, even though the request had not come through. The staff truly write Welcome with a capitol!

Stayed one night at the Manor House hotel, and was met with very friendly service. Staff at reception, in particular, were extremely helpful and positive. I had left a coat in my room and they were very efficient adn posted it to me as soon as I contacted them. If I were in the area again I would definitely go back.

The Wi-fi wasn't very good as the connection kept dropping. However, staff were helpful and immediately provided a LAN-option which was a little bit better. If the hotel gets many business customers it might be worth investing in a more advanced Wi-fi system.

The unusual breakfast of oakcakes - a type of wheat pancake with cheese and bacon. The unpretentious swimming pool. The staff at reception were very helpful. Having a formal dining room but also the bar.

Extremelyhelpful and friendly staff. Very good value meals and drinks. Excellent breakfast - cooked to order. Lots of parking. Quiet.

Food and staff

the hotel was good value for money. pool was nice although slightly small but was heated, the bar was for a hotel very reasonable on drink and food prices

bathrooom was a little dated and needed modernising

The location suited our purpose. The facilities are what we were looking for. Good car parking facilities. Friendly staff in all departments.

Our room had cobwebs hanging from all the light fittings, and the chair under the dressing table was covered in dust, so much so, I wrote please clean me on the seat.This chair could not have been cleaned for months, or the carpet under it. Also one lampshade was hanging broken off the bedside lamp I have family and friends living in Alsager, and we dined in the hotel on the night of our stay, they would not believe me about the state of our room until I pointed out to them that all the light fittings in the foyer of the hotel were also very dirty, the worst of all was right inside the main entrance. What an advert for a hotel. Very Sad to see such poor standards of cleaning