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Newest reviews for Manor Of Groves Hotel

  • Kelly
      United Kingdom
    31 August 2014

    Noise from the leisure room kept us awake and when reporting to staff not interested will not return or recommend

    5.4

  • Martyn
      United Kingdom
    19 August 2014

    Bedroom, bathroom, general layout, grounds, parking.

    Brasserie seats.

    8.8

  • Anonymous
      United Kingdom
    19 August 2014

    Everything about this hotel is excellent in every way would recommend it to anyone

    Nothing

    10

  • James
      Canada
    19 August 2014

    Food was good .Staff friendly and helpful .Nice rooms ,great facilities . good golf course.Great value.

    everything was great

    10

  • Janet
      United Kingdom
    13 August 2014

    Lovely location and good size room and bed.

    The room was very hot, we opened the window but the air conditioning unit was just outside and very noisey.

    9.6

  • Derek
      United Kingdom
    13 August 2014

    very nice surroundings

    unfortunately a group of guests were outside drinking at 3-30 am and quite noisy but otherwise it was great

    8.5

  • Caroline
      United Kingdom
    12 August 2014

    The staff were very friendly and helpful all throughout our stay. The dinner service was very well organised. We are going back next month for more of the same.

    Rooms are quite hot and fans are not that powerful

    10

  • Justin
      United Kingdom
    12 August 2014

    Lovely room Great food Fantastic staff

    10

  • Jackie
      United Kingdom
    10 August 2014

    The hotel and staff were very polite - restaurant staff in the evening were exeptionally good. Rooms a good size but very warm. Didn't use the leisure facilities so cannot comment on this

    Cooked breakfast was only warm, not hot - but plenty of other choices The seat in the dining room were so low, they need to be replaced, as nobody looked comfortable. We actually asked for cushions that the staff kindly obliged with

    9.6

  • Geoffrey
      United Kingdom
    6 August 2014

    The helpful, cheerful and pleasant staff. Often difficult to find such a professional approach these days!! The special three day rate provided us with an excellent hotel, food and facilities at £60 cheaper than Premier Inn for the same period.

    Two rooms occupied during our stay: No 3 - In older part of hotel - Booked as part of hotel's 3 day special rate. Lovely room but the connecting doorway allowed through smoke from the smoker in the adjoining room. Suggest the hotel penalises such (typically) inconsiderate people. This might have saved me the cost of a roll of masking tape!! Booked an additional day at very short notice: Room No 12 - Humming noise (from pool / chiller equipment?) affected my wife's Menieres Disease. Some chlorine smell from pool. However, staff VERY helpful and found us another room.

    10

  • Christine
      United Kingdom
    1 August 2014

    Great location and the Golf course looked fabulous

    You will be disappointed if you are expecting the hotel on their own website. Staff most unhelpful, rooms not ready at check in times.

    5.4

  • Sharon
      United Kingdom
    29 July 2014

    Customer service Location Comfort Good deal

    Parking area/look could be improved but that's being really picky!

    8.8

  • Anonymous
      United Kingdom
    14 July 2014

    Location Grounds Ambience Allocated room Comfort of room Leisure facilities Breakfast Parking

    Light above wash basin did not work Toilet roll holder fell off (end bolt missing)

    7.5

  • Jean-philippe
      France
    14 July 2014

    The Gym

    7.9

  • Anonymous
      United Kingdom
    13 July 2014

    Handy location for Stansted Airport.

    We experienced quite a lot of noise between 10 and 11 pm approximately and came to the conclusion that staff were doing something (storing glass table tops?) in the store room next to our bedroom.

    7.1

  • Wendy
      United Kingdom
    17 June 2014

    The staff were amazing

    There was nothing I didn't like except it offered no bath robes :(

    10

  • Keith
      United Kingdom
    9 June 2014

    Leisure facilities, particularly the swimming pool.

    The room we had was hot (the weather at the time of our visit was warm). There was a Fan provided but no air conditioning.

    9.2

  • Anonymous
      United Kingdom
    31 May 2014

    A beautiful setting and impeccable service

    10

  • Michael
      Germany
    28 May 2014

    The location and the friendly but not over familiar staff. For us the right balance. The Hotel had an old fashioned charm which together with the beautiful surroundings made for a very pleasant stay.

    Some parts show signs of age. Carpets, façade etc. However, it was not shoddy - merely graceful decline which could be rectified.

    7.5

  • Andrew
      United Kingdom
    27 May 2014

    Health spa was superb. The Food was excellent.

    The bed was uncomfortable and sagged in the middle, I had to boil the kettle on the floor due to low plug sockets and the view from the room over looked a balcony that had a ladder and old paint tin discarded.

    8.3

  • Lynne
      United Kingdom
    23 May 2014

    Our room was extremely spacious with a very comfortable bed. I requested a room at the back of hotel and was delighted to be given one with a view over the golf course. We enjoyed a daily swim and breakfasts and dinner were excellent. Our third visit as we have a daughter living locally. We look forward to returning.

    10

  • Josy
      United Kingdom
    21 May 2014

    the wedding facilities

    it could use a bit of better upkeep

    8.3

  • Jackie
      United Kingdom
    21 May 2014

    The relaxed atmosphere, the staff attendance to us(this was our third visit)

    10

  • Sarah
      United Kingdom
    20 May 2014

    The service and staff were excellent and very helpful. We booked a meal for the evening and it was a superb meal and really enjoyed. The room was really spacious and the bed was very comfortable.

    The satnav directions took us to the back service road of the hotel which could do with updating

    7.9

  • Robert
      United Kingdom
    20 May 2014

    The staff were lovely. Menu was tasty. Shame saunas separate for couples away.

    Stain on cushion in room. Noisy staff moving things outside window early. Needs air con in rooms

    7.5

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