Mar Hall Hotel & Spa  

It's a lovely hotel and the staff were fantastic

Our room was beautiful with stunning views and a big fireplace. When we returned from dinner our bed had been turned down, curtains drawn and soft music playing in our room. My daughter was sleeping in a sofa bed (very large) and her bed had been made up and her teddy tucked in. These are the little touches that make all the difference. Excellent stay.

Relaxing

the staff were very professional, attentive and courteous the building and furnishings were lovely The hotel room was spacious and had everything we needed the breakfast selection was excellent the staff in the spa were really nice lovely views across to the river clyde

the ceiling in our room had cobwebs the TV was difficult to use when walking round the grounds, the back of the hotel was a bit messy. there was dog poo on the grass round the corner from the entrance the coverings over the chairs in the Cristal restaurant made it look cheap

Excellent service, food and accommodation. We have twins (under 2), and staff couldn't do more to make us comfortable. We like a ground floor room which is spacious enough for 2 cots. The leisure suite is great and the restaurant food is first class. We'll be back.

They often get the bill wrong. A small point and doesn't put us off.

Excellent views over River Clyde and golf course.

We were really looking forward to visiting this hotel. Unfortunately, we felt a little let down. Our beautiful non-smoking room smelled of stale cigarette fumes and there was evidence of smoking on the window ledge. In saying that, the room was of a good standard. We felt that the dining room could have been better managed. The waiters were friendly, but the head waiter was dour and looked like he didn't want to be there. A smile would have helped! We also felt a bit conned. I chose lamb and asked the head waiter what it was served with and he advised me that it came with nothing. I ordered a side dish only to find it served with potatoes when it arrived. Whe they are charging £4 for individual side dishes, it can make it an expensive stay. The leisure facilities were good, but some of the gym equipment was starting to look like it was in need of refurbishment.

We spent Christmas, Christmas Eve and Boxing Day at Mar Hall and there was a good balance between being 'festive' and very relaxing. The staff were excellent, especially the new Operations Manager.

Odd configuration of room meant that the only place you could watch television was when in bed - which rather made the comfy chairs surplus to requirements.

Friendly staff exellent rooms good food spa facilities first class

Stunning place, luxury at an affordable price. Food excellent.

We got an upgrade because the room wasn't ready - the Rangers Team and Brad Pitt were also staying and the staff could not have been more professional and helpful.

I like this hotel...it was very nice