Marlin Tower Bridge - Aldgate  

The reception area was staffed by just one person and as the organisation was so chaotic he was constantly away from the desk sorting out problems. I paid extra per night for an extra single bed in the second bedroom, but this was impossible because 3 single beds would never have fitted into the second bedroom. However, no one at booking.com or the Marlin Appartment told me this so I didn't know until my arrival. To add insult to injury, the room we were booked into wasn't ready. Then the room we were put into only had a double bed in the guest room (for three children) and when it was seperated into twin beds I had to carry the bedding and extra towels needed for the room from reception to the room and make up the beds myself. Then we were phoned by the receptionist in the morning and they asked us to move rooms! I thought I had booked into a four star luxury appartment so I was distinctly unimpressed. Before the holiday I had called booking.com to ensure that the room would have three single beds in the guest room and I was assured that it would have. It seems booking.com has no knowledge of this appartment building at all or it would have known it was impossible. The guest room is just too small. I was extremely fed up with three tired children waiting for 1.5 hours for the situation to be sorted out.

The hotel was relatively near to Liverpool Station for the express train in from Stanstead and the train out to the ferry at Harwich. The apartment was well-equipped including a dishwasher, stove / oven / microwave and fridge / freezer. We made use of the in-unit washer / dryer (although we found that it took a very long time to run a complete cycle and we still ended up hanging the clothes overnight to dry) and the iron and ironing board. Staff was welcoming each time we arrived and departed, and we were able to store our luggage before checkin and after checkout.

The only decent accommodation near my daughter.

I wanted to check in at 230 - they wanted an extra 20gbp before 3 so I hung about instead of wasting the money. Bit petty!

Room is very clean and has new furniture. I like large kitchen room and utility. Aldgate east station and bus stop are very closer at Marlin Tower Bridge. And I spent time of about 1 hour to arrive at this apartment.

WIFI speed is very very much low...

I booked this hotel for a work colleague. When he checked in he found he had been upgraded, which made his day! He said everything about the accommodation was spot-on. Would definitely use again.

Absolutely fantastic views. Superb accommodation I will return

Comfortable and well equipped - a proper home from home. Much better than I was expecting - and I was expecting a pretty good standard! Highly recommended for business travellers who are fed up with hotels. If however you are looking for daily maid service and clean towels every day, then stay in a hotel!

The bed was slightly too firm for me, but that is just a personal thing and will not stop me staying there again.

Great apartment - fantastic views. I will definitely stay there again!

This is the second time we have stayed here in the last six months - and we shall return for future trips to London. The Aldgate is conveniently located for us and has great transport links with the rest of London. It is in easy walk of great historical sites - Tower of London and the river are just two examples as well as some great shops, markets, restaurants, cafes etc. We especially like having more room than you'd get in a hotel - a kitchen and living dining room as well as bedroom and bathroom are welcomed additions. On both occasions the views from the windows have been stunning.

Comfortable one bedroom apartment. Ok location near tube (two blocks)

Didn't look pictures presented in photos.

Location etc as above

Dirty pans left in dishwasher However staff were helpful and got some more

Very comfortable. Well designed rooms and facilities - everything you might need. Quiet. Very pleasant and responsive staff (we asked for an extra blanket and to sort out a small problem in the bathroom and they came in less than 10 minutes). Convenient location.