Marlin Apartments - Empire Square

Poor: they failed to keep promises made in emails and took 5 days to repair a sink

A lot Would not use ever again

nice, fair price

Location is excellent and apartments have everything in them to make it a home from home. Local Tesco right outside and very good transport links.

The apartments are starting to show signs of wear and tear - carpets stained and walls look like they could do with painting.

We liked the flexibility that staying in an apartment gave us, the fact that we could self cater was a particular plus for us.

I went to dispose of rubbish in the basement and stupidly did not take the fob which gives acess to the building, the door shut behind me and I found myself shut in the car park area, i tried the emergancy door release button which did not allow me to open the door, I also tried pressing the button for the concierge on two different doors but there was no answer, I was eventually given access to the main building when a couple were going into thier appartment building. The call buttons for the concierge need to be fixed or monitored. The appartment we were in was extreemly hot we did not run any heating and left the windows open most of the time, perhaps the installation of fans in the living room and bed room areas would help with this.

Myself and collegues frequently stay in London to attend conferences. Previously we have stayed in Hotels. I prefer the flexibility of staying in Apartments and would use this service again. I would also recommend this to colleagues.

The location was ideal for the visit we were making walking distance for city tube and South Bank. The appartment was well equiped and more than adequate for a shot stay.

There were no facilities for recycling newspapers or glass. All waste was put in to the waste shute

Excellent location, space & setup within apartment. Tube & Tesco very close.

Spotlessly clean, tastefully decorated, gorgeous apartment with everything we needed. The bed was incredibly comfortable and the bedding luxurious (and I am very fussy about bedding). Full size bathroom with plenty of hot water and a good sized well equiped kitchen area. The lounge area was really comfortable with a flat screen tv and dvd player. The apartments are easy to find and in a nice area and an exellent location for wandering along the Thames, restaurants etc. Tesco metro downstairs and a Sainsbury up the road. Really superb and very much recommended.

Two little things, our apartment wasn't ready when we arrived, still being cleaned but was so spotless when we got in it didn't really matter. Another minor problem which is not Marlin's fault is that the square acts like an amphitheatre at night and the sound really travels, there was a largish group somewhere having far too much fun at 4am for my liking... Still, I just shut the amazingly well sound-insulated window and I could barely hear them (hope thay had terrible hangovers all the next day though!)

good sized appartements reasonably well located near the City of London.

couldnt get online via free broadband - gave up trying.

location

For a full week, the Internet worked only intermitently, and was always switched of during the evenings from 6 PM until late the following morning. There was no way to get this resolved with the staff and the IP. They even suggested we had a problem with our computer, instead of verifying what the problem was. Very frustrating.

Easy check in, modern, bright clean apartments. Excellent facilities in the apartments. Convenient car parking and public transport facilities.

Too hot, even in september, perhaps the provision of a fan, or better still airconditioning would help. We would not stay in this hotel in summer.

This was our third stay in the past 60 days. We were thrilled to be back at such a wonderful facility! Everything is at your fingertips: groceries next door, tube station within a half a block, comfortable apartment layout, perfectly equipped. On our most recent stay, we left a competitor only blocks away after a disastrous two sleepless nights... and luckily were able to stay again at the Marlin, for a justifiably higher price. We cannot say enough good things, including about the professionalism of the office staff who handled our specific requests courteously and effectively. This place is well designed, and efficiently managed. Thank you, Marlin!!

It was great to have room to move around and not be on top of each other in one room

The pots, pans, crockery etc provided was cheap and nasty and when we arrived there was one pan provided for a family apartment. The apartment was really hot and airless.