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Newest reviews for Marlin Apartments Queen Street

  • Anonymous
      United Kingdom
    2 September 2014

    This is much better value than a hotel room in terms of space. I was staying for a week so really appreciated a separate living room and a kitchen.

    There is street noise, hard to avoid in Central London. The apartment was very warm and I had to open the windows making the noise issue worse.

    7.5

  • Mohammed
      Saudi Arabia
    24 August 2014

    Free wifi washing machine dish washer

    The staff were so rude to deal with felt like they are doing me favors bed was uncomfortable No ac which was soo hot and had to ask for a fan No daily cleaning or towel changing at least ! No parking facilities the lift was broken for 2 days which was a nightmare using the emergency exit stairs to 4th floor got charged for late checkout ! which was like 1pm and they said I should leave at 10am !! you will get charged 54 gbp ( per night) for using the sofa bed in the living room !!!!! No any facilities in the building !!! I asked for help from reception on how to use the washing machine, they said read the instruction manual 20 pages !!!!! the view from the balcony overlooking a block of offices so they can see you inside the apartment which has no privacy, the curtains were broken and torn so I couldn't use them I asked if I could checkout and leave before my checkout date but they totally refused to give me any refund and the staff were so upset and rude when I contacted the head office ! its nothing like what you see in advertise or in the pictures ! location is so difficult to reach by car and so difficult+expensive to use near by parking !!!

    3.8

  • Becca
      United Kingdom
    12 August 2014

    Location perfect Nice spacious apartment Cheaper than a hotel room Kitchen well equipped

    Could hear people in their room when using the corridors In desperate need of air con - the rooms are so hot and stuffy but having the windows open is far too noisy

    7.9

  • Anthony
      U.S.A.
    5 August 2014

    Rooms and fast Wi-Fi.

    Lift was inoperable, wake up call & taxi reservation made on Saturday for Sunday were not acted upon. A good employee on Sunday rectified the situation although timing was close.

    7.9

  • Joanna
      United Kingdom
    25 July 2014

    Great option for London because you don't need hotel facilities

    Our apartment sadly had no view and was noisy from the tube station

    7.9

  • Anonymous
      Turkey
    15 July 2014

    big rooms, with kitchen, good location

    uncomfortable bed

    7.5

  • Jens
      Norway
    14 July 2014

    We chose this place because of its location

    The bed was a bit hard, and the wifi did not work - we needed to access the wifi to the room next to ours.

    7.5

  • Nicola
      United Kingdom
    1 July 2014

    location was perfect

    The receptionist was rude beyond belief, no hot water in apartment and was told £10 fee would be incured to move apartments, heard staff laughing about situation and manager spoke poor English so hard to communicate Verdict....never again

    4.2

  • Karen
      United Kingdom
    3 June 2014

    Lovely apartment in great location was pleasantly surprised by an upgrade on the day

    Nothing it was great it would be a bit costly for a longer stay

    9.6

  • En
      India
    2 June 2014

    The check out time is at 10am and check out at 3pm. They charge very high for late check out nearly 60 pounds. The staffs here are very rude. We couldn't store the luggage prior to check in. Overall we had terrible experience.

    5

  • Robert
      New Zealand
    28 May 2014

    The spaciousness of the apartment

    The constant low background noise from the tube under the building

    9.2

  • Ann
      Australia
    21 May 2014

    great location at a good price

    room windows open directly on to office block, there for unable to open curtains at day time as faced with office workers waving in, had I known about such a lack of privacy I would not have made the booking.

    6.3

  • Chaiwat
      Thailand
    19 May 2014

    Facilities Cooking in Kitchen

    Poor pillow Low speed wifi All lifts broken the same time

    7.9

  • Jane
      United Kingdom
    17 May 2014

    Far too noisy due to the tube station

    7.5

  • Susan
      United Kingdom
    4 May 2014

    A great location with easy access to anywhere in London, but wonderful for the City. The staff were amazing. Friendly, helpful, and courteous. There was always somebody on the desk, even at 0300 in the morning who offered to get me a taxi to the airport. The apartment itself was clean, comfortable and with a small welcome pack of water, coffee, tea etc. In my opinion there was nothing to dislike.

    10

  • Hannah
      United Kingdom
    1 May 2014

    Comfortable, safe, clean apartment.

    The noise leveles from outside, even though we were on 5th floor, you could hear a lot, from pedestrians, builders, a clock bell! Maybe the windows could be better insulated against noise.

    10

  • Kate
      Switzerland
    24 April 2014

    Spacious apartment

    Trouble with WiFI Dishwasher didn't work properly No hot water first day Washing machine did not work

    7.1

  • Anonymous
      United Kingdom
    20 April 2014

    Great position, friendly staff. Would love to stay again

    Nothing

    9.6

  • Valerie
      United Kingdom
    18 April 2014

    The apartment was spacious and had everything needed.

    The boiler did not work and on our first morning we all had cold showers. The only thing we were offered in recompense was a late check out which we did not want. On checkout we were offered some sweeteners if we returned, but we would not go back again. The views depicted on the website were non existent.

    5.4

  • Joanne
      United Kingdom
    15 April 2014

    Apartment was comfortable and easily accessible from tube station

    It was a little bit hot and the bed was not v comfy

    6.7

  • Anonymous
      United Kingdom
    9 April 2014

    Good value for money!! I will stay here definitely again! Separate livingroom, kitchen and bedroom.

    A bit of noise of the underground (subway)

    8.8

  • Michelle
      United Kingdom
    7 April 2014

    Always a pleasure to stay here.

    Wouldn't change a thing

    10

  • Steven
      Spain
    2 April 2014

    Location

    I'm sure it's great when it works out, but they were incredibly inflexible to my moving my booking although I'm sure they managed to rent it out, which led to me cancelling my stay, them keeping 100% of my booking. Beware.

    2.5

  • Philip
      United Kingdom
    30 March 2014

    Location. Helpful office staff.

    24hr building site outside with harsh floodlighting and poor blackout. Could feel the tube trains on the 6th floor.

    7.9

  • Anonymous
      Germany
    29 March 2014

    the tube goes directly under the hotel so it's really loud at night

    5.5

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