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Marmadukes Hotel
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Sur la base de
31
commentaires
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Voir les évaluations selon les : |
Commentaires des Clients
Les commentaires sont classés par langue et date avec un maximum de 25 commentaires par page.
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Jonathan
en couple jeune
Liverpool,
Royaume-Uni
1 décembre 2009
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Decor and comfort of the room. Very friendly and helpful staff |
10 |
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John
en couple d'âge mûr
Lancaster,
Royaume-Uni
4 août 2009
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Excellent breakfast - helpful staff - No shower in bathroom - the roll top bath looked very nice but getting in and out can be tricky for older people! |
7 |
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Anonyme
en couple jeune
Royaume-Uni
1 août 2009
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the customer service was excellent and nothing was too much trouble. The room was extremely comfortable and stylish and the breakfast first rate. |
9.5 |
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Larry
en couple d'âge mûr
Dayton,
États-Unis
12 juillet 2009
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Very friendly staff and very efficient. Hotel is off a main road so was very quiet and our room had a nice balcony to relax on. Breakfast was tremendous and varied. This is not necessarily a dislike but we had a bathtub that had a hand held shower unit in it however it would have been less messy to use the shower unit if the bathtub had a shower curtain around it. |
10 |
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Graham
en couple jeune
CHELMSFORD,
Royaume-Uni
17 juin 2009
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Helpful and friendly staff.Very clean. Both tables we sat at in the breakfast room during our stay were unstable due to the uneven floor.It at least added to the fun of trying to keep my sausages on my plate ! |
7.5 |
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Mike
voyageur individuel
altrincham,
Royaume-Uni
8 juin 2009
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friendly staff |
10 |
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Anonyme
voyageur individuel
Royaume-Uni
5 juin 2009
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Friendliness of hotel staff. Unique style of each room Don't serve evening food anymore. |
8.5 |
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Anthony
en couple d'âge mûr
Oakham Rutland,
Royaume-Uni
31 mai 2009
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We picked Marmadukes as we do not like modern hotels however please see our next comment Upon arrival there was limited staff we encountered the following problems, the safe didn't work I was able to go fetch one from another room!!! The toilet seat was broken, the tap was broken, the shower doors didn't close, the room was dusty. |
2.5 |
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Thomas
en couple jeune
Sandy,
États-Unis
31 mai 2009
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Very quaint and comfortable. I liked that internet was free. Decent location. |
8.5 |
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Greg
en couple jeune
Barnsley,
Royaume-Uni
28 mai 2009
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There's a great feel about the place with the period looking furniture and everything. This was my second stay and I have to say the front desk service is poor. I went in to ask if we could park earlier and go into town, which they gladly let us do, but I had to walk around the place and it was a good 5 minutes before somebody appeared. Maybe a buzzer/bell could be put in place? |
8.5 |
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Tara
en couple jeune
NOTTS,
Royaume-Uni
8 avril 2009
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we was really impressed with the hotel, we was even upgraded to a better room for no extra cost! we had problems when wanting to book again staff was not helpful!! |
7.5 |
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Jason
en couple jeune
Manchester,
Royaume-Uni
30 mars 2009
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Friendly and helpful staff, good food, clean, close to York centre. I thought the room was a bit basic for the money. |
8.5 |
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Andrew
en couple jeune
Rawdon, Leeds,
Royaume-Uni
5 mars 2009
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The rooms are lovely and kept very well. When checking into the hotel we were not told of any of the hotels facilities or what time or where breakfast was served. When checking out of the hotel we were told we needed to pay by cash or cheque and that we should have been told this on checking in due to the fact that the credit card machine was not working and they were waiting for a new machine. The customer service was a bit lacking. |
7.5 |
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Anonyme
en couple jeune
Royaume-Uni
21 février 2009
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Staff were very friendly. We were upgraded on arrival and room service was free! |
10 |
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Anonyme
en couple jeune
Royaume-Uni
20 février 2009
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1. The room was very well appointed; 2. Well situated in York. 1. Could not pay by credit card, had to use PayPal on my return home; 2. The restaurant was closed and the website did not disclose this |
8 |
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Joanne
en couple d'âge mûr
lincoln,
Royaume-Uni
18 février 2009
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fresh clean room with quality victorian furniture.staff were extremely friendly and helpful.perfect.also loved the outdoor spa |
10 |
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Deborah
en couple jeune
London,
Royaume-Uni
16 février 2009
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Beautiful, small hotel, run by very friendly staff, and we had the most enormous and delicious breakfast which was included! A friends bedroom was ridiculously hot, even when it was -1 outside, and they couldn't seem to change that. They had to have all the windows open, which seems ridiculous, and a big waste of energy. |
8.5 |
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Susan
en couple jeune
crick,
Royaume-Uni
3 février 2009
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Was most impressed by the friendly staff and overall comfort and welcome. |
9.5 |
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Alistair
en couple d'âge mûr
Dewsbury,
Royaume-Uni
28 janvier 2009
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My partner felt the room had no atmosphere and that the furniture had been just dumped in the room without any thought. We had to call for another set of towels and for 176 pound the room wasnt really worth it.On checking out the card machine was not working. |
5 |
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Adele
en couple jeune
Wakefield,
Royaume-Uni
6 janvier 2009
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Excellent service, comfortable rooms, good food, quiet yet not far from the city centre |
9.5 |
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David
en couple d'âge mûr
otley,
Royaume-Uni
6 janvier 2009
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Needs a little more attention to detail,door was poor to lock,breakfast very slow and not enough tables |
6.5 |
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Anonyme
en couple jeune
Royaume-Uni
4 janvier 2009
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Four Poster Bedroom was very romantic and the garden spa was relaxing |
8.5 |
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David
en couple d'âge mûr
Barnsley,
Royaume-Uni
31 décembre 2008
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location and friendly staff |
8.5 |
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Lisa
en couple jeune
Leeds,
Royaume-Uni
26 décembre 2008
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Walking distance to centre How hot it was temperature set at 24.5 day and night so it was very stuffy |
9 |
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Melanie
en couple d'âge mûr
london,
Royaume-Uni
17 décembre 2008
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the service |
10 |
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