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Newest reviews for London Marriott Hotel West India Quay

  • Mahmood
      United Kingdom
    August 29, 2014

    No parking facilities

    8.8

  • Anonymous
      United Kingdom
    August 26, 2014

    The hotel was amazing! Set in a gorgeous location close to the quay side.. Staff were great and very attentive gave us early check in with no problems helped us with our bags always there to open doors for you. The room was amazing lots of room very clean and a huge comfy bed couldn't of asked for more comfort after our busy days out and about had a great weekend!

    10

  • John
      United Kingdom
    August 26, 2014

    Food,room, location staff amazing.

    had to leave

    10

  • Mikael
      Belgium
    August 26, 2014

    exceptionally friendly reception staff. Initially they could not find our booking, so upgraded us to compensate

    long queue for breakfast (although it was announced by the reception up front that it would be hectic)

    10

  • Jack
      United Kingdom
    August 26, 2014

    Great location. Exceptional Service from Staff. Great restaurant food.

    Nothing!

    10

  • Jackie
      United Kingdom
    August 26, 2014

    It was luxurious. Met at the door by wonderful immaculate doorman. Free drinks on arrival whilst room was prepared. Room was clean, comfortable, luxurious. All staff were curteous and couldn't do enough for you. The hotel's surroundings also were immaculate with a gorgeous green bridge lit at night as the gateway to Canary Wharf. Wonderful stay!

    Nothing at all.

    10

  • Susan
      United Kingdom
    August 26, 2014

    Small problem dealt with iinstantly by operations director fantastic

    10

  • Anthony
      United Kingdom
    August 26, 2014

    We liked pretty much everything about the hotel. The staff are very pleasant and helpful.

    the restaurant is expensive. But is very good.

    9.2

  • Jane
      United Kingdom
    August 26, 2014

    Almost everything

    Armchair and footstool in room was very worn and grubby, surprised it was in the room.

    9.2

  • Ellen
      United Kingdom
    August 25, 2014

    Really good location, plentiful bars and restaurants. The bed was really comfortable with loads of pillows

    Having to queue for breakfast

    8.3

  • Anonymous
      United Kingdom
    August 25, 2014

    Excellent room comfy beds and great view of the quay

    Went to breakfast at 11 and good wasn't totally hot

    9.6

  • Maria
      Australia
    August 25, 2014

    Comfort & good location

    Should improve on toiletries, maybe even a microwave.

    9.2

  • Anonymous
      United Kingdom
    August 22, 2014

    We had a mini suite, which is a large room with a lounge area in addition to the sleeping area. Well worth the extra money. Staff are professional, polite and attentive. We have stayed there before and will do so again.

    Very few bad points about this hotel, although we did have problems with the in-room air conditioning, which kept the room a bit too cool. Not a big issue and if we had been staying for longer than one night I am sure the staff would have sorted it out.

    8.3

  • Stefania
      United Kingdom
    August 20, 2014

    Location close to transport and shopping, very helpful staff, excellent spacious room, very comfortable bed. In general, an excellent hotel

    I had to wait quite a bit to get my room, though the staff was very helpful

    8.8

  • Ian
      Netherlands
    August 19, 2014

    Everything!

    Nothing!

    9.6

  • Philippe
      Belgium
    August 19, 2014

    Very quiet Staff behaviour Size of the room (especially for London) Ideally placed between Central London and Greenwich for tourism

    Bed was still OK but should be replaced soon

    8.8

  • Linda
      United Kingdom
    August 17, 2014

    Friendly efficient staff Fabulous room Extremely comfortable bed and pillows Excellent breakfast 6.00 - 12 noon Handy for tube Lots of nice eating places

    9.6

  • Natalie
      Belgium
    August 17, 2014

    Super hotel for a London weekend break. Easy access to tube, friendly staff and great breakfast.

    10

  • Desiree
      United Kingdom
    August 17, 2014

    The swift service

    10

  • Julian
      United Kingdom
    August 15, 2014

    Location, staff, room was all great

    8.3

  • Anonymous
      United Kingdom
    August 15, 2014

    I'm not sure what I expected. Perhaps it was I had low expectations of the location. However the hotel and the location exceeded my expectations.

    The rooms on the side of the hotel we stayed in didn't have the best view of London. The rooms to the front of the hotel fair better in this regard.

    9.6

  • Stuart
      United Kingdom
    August 15, 2014

    rooms staff gym bar location

    views noise

    6.7

  • Anonymous
      United Kingdom
    August 14, 2014

    Friendly staff Efficient Service Decent size room, clean, comfortable Executive Lounge

    Nothing

    9.6

  • Iain
      United Kingdom
    August 14, 2014

    Exceptionally efficient and friendly staff - not always the case in London! Geared around the weekend - I was there for the Ride100 and they were ready for cyclists in a big way The sweets!!

    No draught cider in the bar!!

    9.6

  • Doug
      United Kingdom
    August 13, 2014

    Staff were excellent Could not do enough for us Was overwhelmed by the care and attention they gave us following our event. Will be back

    10

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