Hollins Hall, A Marriott Hotel & Country Club  

Jess (I think was the young lady's name) - is their God Send.. and clearly listens to customers and goes out of her way to sort any problems out.. Well done!

Signage of the hotel is set back from the main road, and not illuminated at night - so very difficult to find. The reception staff can't take a pre-authorisation from a debit card - apparently this is company policy... although other marriots that i have used do! The Bedroom skirting boards needs cleaning, dust present, and they need to use the nozzle on the hoover between the skirting and carpet. No water provided in the room, not required but would be a nice touch.. No guest feedback card in the room either. The bins in the room, the liners aren't placed in the bin,. just left for the guest to do it.. Very surprising standards given Marriotts reputation..

I have stayed at Marriott Hotels both the uk and the usa. I always come home with the feeling that I have really spoiled myself. Most lovely stay at Hollins Hall.

Easy to find, situation good for accessing local area. Staff friendly

Only fault is that the fire alarms went off early hours and not one member of staff was available to to roll call and check that all guests had evacuated hotel. Guests were left wandering around outside in the dark - told by duty manager we could go back in hotel but this was only the group at the front of the hotel. No one bothered with other guests or doing a roll call. This gave us cause for concern - had this have been a genuine fire then there seemed to be no structure in checking...... Having said this our stay was excellent :)

Good location for my business meeting. I always try to stay in a hotel with gym facilities and these were excellent.

Prices of food and drinks. Did not consier room prices value for money

Didn't get the room that I booked which was disappointing. Booked King Room but only got Double.

I thought that the gym was excellent and that the staff supporting the gym were helpful. The breakfast was good and the bar menu was plentiful. I liked the idea that guests could join in activities such as Zumba, body pump and other fitness sessions.

I felt the staff in the bar areas were slow. It is hard to relax in a 'spa' when children are jumping in the pool and spa.

I found the hotel was just in the right place for visiting a close friend. The breakfast was lovely and could be recomended.Staff on front desk were very plesant.

I found the room we were allocated tired and could do with updating. We booked king room with sofa bed but got one large bed!!There were areas where the cleaner had missed dusting. The tea and coffee in room could have done with being replenished while we were out.

Excellent 20m pool. Comfortable room.

The main restaurant was fully booked but a recommendation from a local for an Italian restaurant in Shipley saved the day.

Very friendly, welcoming staff. Excellent facilities. Good breakfast.

None

Lovely surroundings, quality furnishings, lovely breakfast, good service.

The hotel and staff were great, The food was good and the room was clean and comfortable. The location for the airport is excellent.

Hollins Hall lives up to the reputation and high standard that I have come to expect from Marriott hotels. It's only a short drive from Leeds Bradford airport and has a real quality feel to the place. The facilities are of a high standard and the views are beautiful. Actually, the bed, sheets and duvet are worth the stay alone. It's a great stress free option if you need to stay in the area.