Sprowston Manor, A Marriott Hotel and Country Club

Staff couldn't have been more friendly and helpful. They kept my luggage for me as I arrived early in the morning for a business event and was too early for check in. My luggage was already in my room when I went up at the end of my course. I wanted to order room service but when I couldn't get an answer, reception sorted it all out for me. Room was lovely - extremely clean, very luxurious, and the bed was big enough for three! Nice and quiet. All the hotel staff were really friendly and helpful - during our two day course, we met several of them on a regular basis and they couldn't have been nicer. Breakfast was nice and there was no waiting to be seated or for service. All in all, the perfect stay!

Away from the noise of trafic and set in a beutiful suroundings. On our first morning I opened the curtains to a sun just showing through the mist that lay across the golf course. The hotel is only a short walk from the 'park and ride' which takes you right into the city centre. I chose to stay at Sprowston Manor because it was where I took my wife for dinner on our first date nearly 40 years ago when we were both serving at RAF Coltishall.

The hotel for us was far to warm, especially at night. We understand that windows cannot be opened to far, but there was no air conditioning in the bedrooms to compensate.

Very helpful and efficient staff. Veruy luxurious, comfortable beds and spacious rooms.

The hot food at breakfast does need to be replenished frequently though as if you are late down there's not much left!

Nice room, big comfortable bed, lovely view from our window of the golf course.

Food in the main hotel very expensive.

superb witout being pretentious

The fact that my breakfast arrived on time and was of a good quality.

Not everything that glitters is gold. The hotel looks lovely on arrival. However, my room wasn't ready and I was told on two separate occasions that I would have to wait 45mins to an hour after their check-in time. Not a good start.The website stated airconditioning but there isn't any and the windows have restrictors even on the 3rd floor. The sink plunger design is so poor that as it's too heavy it doesn't remain up which means you can't use the sink. The toilet flush was flush to the wall which meant broken nails, there was no mirror except over the sink which means nowhere to put makeup on and the lighting as usual was ambient so again poor for putting makeup on. Just once I'd like a bathroom designed by a woman.

It was such a relaxing place I found the hotel one of the best I have ever stayed at luxury and good location too. The staff were the best ever could not do enough for you always greeted you when passing too.

all the staff were excellent. Very friendly and helpful. The spa and swimming facilities were super and i would definitely recommend the spa.The staff in the spa were friendly, helped you relax and very good at their job. Thank you.

considering that it was a four star hotel and I had informed them that my stay was to celebrate an anniversary, I expected a bit more luxury. The room was disappointing. I had booked a king or queen room and it merely had a double bed. there were no finishing touches which would make me believe that I was in a four star hotel compared to a premier inn. Little things like chocolates on the pillow, a free bottle of fizz as it was a celebration. These little touches would make me return and make me feel that it was worth spending a bit extra.

I enjoyed the facilities and the hotel had lots of fine qualities.

My partner and I thought the food was the worse meal we ever had, how they can get the meal so wrong twice is unbelivable. The cost for the food was way over priced for the quality and I could recommend near by resteraunts that were far superior and at half the price.

The drive from the main road alongside the golf course is lovely. Watch out for the speed bumps and the wildlife.

My experience was that the service at breakfast was slow, even when there were only a handfull of guests in the room. Oddly, individual pots of tea were not made available to each guest. Instead it was served by staff from what can best be described as a communial teapot and then taken away. Anyone wanting a second cup, had to wait for staff to enter the room, catch their eye and then ask for more tea. For a hotel of this quality, an individual pot of tea should not be too much to ask for. That said, the quality of the breakfast was good.

A fantastic manor house set in it's own grounds and surrounded by a golf course. All the staff, without exception, were very friendly and professional, every request was responded to positively. The room was spotlessly clean and luxurious. Breakfast was excellent and the pool faciliies a treat.

The car park to the left side of the hotel is surfaced with gravel, my initial room overlooked this and due to the hot weather all windows were open making it too noisey to stay in. I'd recommend the hotel replace the gravel with a tarmac/paved surface.

Character building in spectacular surroundings with typical luxury of staying in a Marriot hotel.