Marshall Meadows Country House Hotel  

Laid back!

Very helpful and friendly staff/owner. The location was peaceful yet close to Berwick.

The staff were friendly, helpful and accommodating. They promoted other local tourist attractions e.g. the honey from Chain Bridge Farm and the settingwas ideal for those who want to stay out in the country, rather than a town. The manager was more than accommodating when another guest requested cheese and biscuits which were not on the dessert menu.

Its hard to pin point the actual reason, but the feel of the hotel came across as being a bit tired. Maybe the flock wall paper brought back memories of our own childhoods, but something was missing to make this a 10 out of 10 experience.

Excellent staff and a delightful hotel cat 'Sugar'. A must stay hotel if visiting the Berwick region.

Thank you we were going to e-mail you anyway and found you had sent us this, we had an excellent stay the only thing it was too short as it was only an overnight stay on our way to family in Scotland, it was excellent in all ways, if i would have anything to say it would only be the pillows were a little bit hard for me but everything else was excellent. Many thanks we shall certainly use you again and recommend you to others Carole and Jim

We were running late. Telephoned Hotel and discussed arrival time. Chef stayed on duty another 1 hour, so that we could have a meal. Friendly staff, nothing too much trouble.

We felt very welcome and the staff were very friendly. Very nice looking hotel with excellent grounds easy access.

The food left something to desire. A big build up but disapointing finish.

The hotel offered the cheapest accommodation in BoT booking as I did on the day of stay. Breakfast choice included honeycomb straight from the frame and fresh fruit. One member of staff very helpful (Bruce)

Decor very tired. Food poor either badly over cooked or undercooked. Breakfast coffee not freshly filtered was old and undrinkable, tablecloth dirty. Sea view was distant over other facilities. It took 20 mins to check out because no one could find the paper roll for the card machine. Staff appeared to lack standards and training

Very friendly welcome from the owner and staff - like a real country house. Extra service much appreciated - E.G. mug of free coffee and a chat in the bar on return from Berwick at midnight. Short taxi ride from station so very convenient for Berwick but very quiet and secluded. Comfy beds and very quiet so good nights sleep. Great breakfast to see us off in the morning - would visit again

Location and local environment.

Draught beer was a little flat / pipes seemed to requuire cleaning as there was a residual taste in the lager!

There was a very warm friendly welcome and the staff helped us with our luggage ,particulary liked the friendly Hotel cat ,good choice of breakfast as well ,would definitely return when re visiting Northumberland

The evening meal was OK rather than superior, although due to a late meeting we arrived just as the restaurant was closing, and the quality of the meal somewhat reflected that.

Owners and staff were helpful. The bedroom occupied was generous in size

A little colder in room temperature for bedroom and all day lounge than one would want on however there was no problem in turning up heating though it took time to build up the heat. Stay was 1 night/1 full day beginning of dec. 2011