Marwell Hotel - A Bespoke Hotel  

nicely located,friendly staff ,great food,and relaxing

i would have liked more information in the room about things in the area ie offers and meals and places to go

Friendly,welcoming staff and a calm relaxed feel to the whole hotel. The design of the hotel was original and all facilities fitted the African game lodge feel.Close proximity to Marwell zoo was a bonus as this was the focus of our visit.The room was clean and extremely comfortable and its situation at the extreme end of the hotel meant that you experienced the full beauty of the woodland setting.A Return visit is a must!

The location and theme of the hotel was very pleasant, loctated in a wooded area which was quiet and relaxing. The room was of average quality but tired. Dined in the bar upstairs for our evening meal which again was relaxing, but the food was pretty average. Good buffet breakfast with plenty to eat and the staff were very helpful.

Based on other hotels that we have stayed in during our UK trip, our room at this hotel was overpriced and I guess that because it had a pool it generates the extra cost. However in our opinion the quality of the room is far more important. In addition we thought the food was only of average quality and was not reflected in the cost.

Nice clean hotel in a pleasant location next to the zoo. Good for families I would think.

Expensive food, poorly prepared. Poor draught beer selection. All beers were chilled. Not a bar for anyone who likes beer.

For the price, the bedroom and bathroom were sub-standard. I mentioned my dissatisfaction on departure but the staff made no attempt to gather feedback on how they could have improved my stay. The breakfast room was too small and had insufficient staff for the number of guests. We had to wait half an hour for a table, even though there were empty tables waiting to be cleared.

The hotel was excellent value for money and the food was one of the best experiences I have had for a long time.

Bathroom could do with a bit of an update it did looked tired.

Warm swimming pool.

Understaffed in restaurant morning and night

The dining room closed quite early (9pm) and the bar meals were a lot more expensive than in the dining room.

Ambience. Friendly staff. Spacious. Good food.

Bedsheets did not seem fresh

Friendly staff,helpfulness,food excellent,though fish and chips was a bit of a disapointment.

My room safe was out of order. The room fridge was out of action. Both items had notices stuck on them with printed wording to inform me of this fact. I thought this was a strange thing because all that needed to happen was I could of been allocated a other room,to save the hasstle.

I was visiting family in a near by village so location was important. The hotel was in a quiet area so no traffic noise. The hotel reception area was welcoming and the staff courteous and helpful. My room was warm and there was a very comfortable bed!

I arrived after dark and was disappointed in the morning to find a view of 2 portacabins, one in a state of disrepair. The room would have benefited by a comfortable armchair - it did have a small upholstered 'bedroom' chair and a cane work settee but neither were made for lounging in! Also the walkways were cold enough to necessitate a coat when walking between bedroom and the main hotel.

I really liked the friendly atmosphere

A nice location, good price & comfortable.

The fittings could do with a bit of tlc.