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The Master Robert Hotel
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When would you like to stay at the The Master Robert Hotel?
Top
Based on
139
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Gary
Solo traveller
North Ferriby,
United Kingdom
December 12, 2009
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The staff are really cheerful, courteous and very helpful. Bar and restuarant service is friendly and efficient. |
8.5 |
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Stephen
Mature couple
Great Wakering Essex,
United Kingdom
December 9, 2009
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Clean hotel I have stayed there before and found everything top class, but this time found the staff un trained, could not find my booking and when we went to the bar, could not pour a drink correctly.Also the evening meal in the resturant was not the usual standard, more like pub food then it was before. |
7 |
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John
Group
Tudhoe,
United Kingdom
December 6, 2009
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Staff remembered our group from the past. |
10 |
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Anonymous
Mature couple
United Kingdom
December 2, 2009
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The room was basic but clean. The staff were very friendly and helpful. |
6.5 |
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Lynne
With friends
Withcford, Ely,
United Kingdom
December 2, 2009
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Convenient location for our requirements, basic motel style but clean and functional |
7.5 |
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Roger
Solo traveller
Shrewsbury,
United Kingdom
December 2, 2009
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Extremely noisy with aircraft passing overhead every 2 - 5 minutes, and fire alarm going off at 5.0am due to smokers in a room. Breakfast room clsoed too early for weekends at 10.0am and diners almost driven out . |
6 |
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Anonymous
Solo traveller
United Kingdom
November 29, 2009
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Parking is expensive and not included. Wifi is expensive and not included. Hotel is on flight path and very noisy from around 5am, with almost constant planes. Decor is very old and tired, much more dated then other best western hotels, Shower pressure very low, trickles, this is a known problem in many rooms, receptionist tried to make an obviously rehearsed excuse that pressure reduces in peak times, but the pressure is low all the time, and difficult to get a usable temperature either too hot or too cold. I insisted a maintenance person looks at it,he confirmed that many rooms have the same problem esp above ground level. Breakfast is £10 if you don't book, so beware. Location far from restaurants not walking distance.. |
5 |
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John
Solo traveller
Port Glasgow,
United Kingdom
November 21, 2009
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Food was reasonable and promptly served and check in staff memeber was exceedingly helpful. Lack of room internet facility |
7 |
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Christine
With friends
Cheshire,
United Kingdom
November 18, 2009
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The room was very spacious clean and pleasant, it was handy for the tube station. the food in the restaraunbt was very good and reasonably priced, we would definately be prepared to stay at the hotel again and would certainly recommend it, |
10 |
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Gerald
Solo traveller
Leamington Spa,
United Kingdom
November 11, 2009
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the bed Needs double glazing due to it being at the end of the runway, needs a refurb |
5.5 |
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Christopher
Mature couple
plymouth,
United Kingdom
November 10, 2009
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pleasant staff and good breakfast room smelled of smoke when we stayed here last year as a best western hotel we ended up in exactly the same room this time and it still smelled of smoke |
8.5 |
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Roger
Solo traveller
Fareham,
United Kingdom
November 8, 2009
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sleep work |
8 |
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John
Family with older children
Salisbury,
United Kingdom
November 6, 2009
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size of room and the braekfast were both very good value Noise - but not surprising due to Heathrow |
7.5 |
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Adrian
Group
salford,
United Kingdom
November 6, 2009
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The hotel rooms were comfortable and clean and easy to access. The hotel is good value for money. The reception staff left you standing around too long whilst they answered the phone. The phone would be better answered by others when guests are waiting at reception. |
7 |
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Philip
Solo traveller
Wellington,
United Kingdom
November 6, 2009
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I was most impressed at the quality and service and value for money |
10 |
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Andy
Solo traveller
south normanton,
United Kingdom
November 5, 2009
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free Wifi access at reception area and cleanliness. Range of food on the hotel menu. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
October 29, 2009
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Few toiletries provided |
8.5 |
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Sharon
Family with older children
Sudbury,Suffolk,
United Kingdom
October 29, 2009
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The meals were great, we had an evening meal in the bar & it was superb, we also had breakfast in the morning which was always very good. |
8.5 |
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Richard
Family with young children
Hounslow,
United Kingdom
October 28, 2009
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Breakfast buffet was good, rooms were adequate. Being charged for parking whilst staying at the Hotel. |
6 |
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Kevin
Solo traveller
London,
United Kingdom
October 26, 2009
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Hospitality |
7.5 |
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Mohamed
With friends
singapore,
Singapore
October 21, 2009
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excellent service of staff at reception in particular lady named Paran.her smile and help was sincere. tv was placed at too low a heightl in my room. |
7.5 |
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Anonymous
Solo traveller
United Kingdom
October 19, 2009
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Clean, comfortable room. The full-English buffet breakfasts were really good! I needed a hotel for three nights as I was working in the area and The Master Robert was great value for money. Very friendly staff, too. The £5/night car park charge wasn't made clear when I made the booking. However, if I spent over £15 on food/drink, it was refunded. There was aeroplane noise from about 5am each morning. I would suggest packing some ear-plugs! |
10 |
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Ian
Solo traveller
Bexhill on sea,
United Kingdom
October 18, 2009
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The price and the convenience of location apart from the Heathrow flight path over head. |
8 |
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Gary
Solo traveller
North Ferriby,
United Kingdom
October 11, 2009
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Very helpful, friendly staff, cheerful and good humoured. The bar and restuarant were were good and the food was excellent. Great for access to motorways and Heathrow airport 20 minutes walk to the nearest tube station, but bus stop right outside |
8.5 |
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Alon
Solo traveller
Jerusalem,
Israel
October 7, 2009
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The service was excellent. There was plenty of room in my single room. Breakfast was great. Walk to tube is not short even though there is a bus stop right in front of the hotel. Flight noise is bad starting for 0530 in the morning. Double glazing not enough. Carpets should be changed. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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