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35 North Row, London, Westminster, London, W1k 7DG, United Kingdom – Show map – Subway access
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113 verified reviews
They speak your language!
Mayfair One's staff speak: Polish, Italian, Spanish, English, Danish
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
No parking available.
Safety deposit box, Non-smoking rooms, Lift, Heating, Non-smoking throughout
Polish, Italian, Spanish, English, Danish
16:00 - 00:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years are charged GBP 15 per person per night for children's cots/cribs.
All older children or adults are charged GBP 30 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 113 reviews
Value for money
Show reviews from:
The location but that's about it
Wifi didn't work or very very slow A few things didn't work No natural light in the main room, staff communication was zero. I'm quite disappointed Too expensive for what it is
Washing machine and window blind were broken from previous guest so a workman had to call to fix it. He called while we were out but left all his work tools on our bed. Housekeeping woke us before 9am on a Sunday morning to ask what time we were checking out when check out is clearly stated at 11am. Could not connect to the wifi it kept dropping out.
It was in a good location if your on a massive shopping trip you can nip back and drop off bags access was easy and much nicer than just a room
Nothing........ Was all of good standard
The apartment 001 is clean and well equipped, comprising a living room with a kitchenette (I have not used), TV, separate bedroom and a bathroom with a shower. Apart from QHOME WLAN, alternatives are available free of charge (BTOpenzone and HSBC WLAN ) if needed.
The bedroom in the # 001 (basement) has a covered vent hole (not really a window) to a utility vault. Based on the outside temp. (+/- 0 °C), the airco split units were in operations and thus it was constantly & very noisy during the entire night. I could not sleep properly :( because I´ve got no earplugs with me.
The elevator was very small and narrow
Location is great. Decent sized rooms. Rooms are fully equiped.
The internet is really slow. If you have any sort of work or need for internet use forget about it. Although they said they were, no body came to clean our rooms or changed our towels for the 7 days we stayed. We had an extra person(paid extra) with us however there were only 2 dining chairs when we asked for an extra chair to the cleaners they said they didnt had chairs in the building. When we asked for something from cleaners they just gave us cheesy smiles and oks. They did not speak English and made no efford to get us someone we could communicate. Finally house managers phone was constantly off during the visit.
Convinient nice confortable easy near to the town the facilities provided were good Thank you
There is no reception the elevator is so bad and the apartment not like the pictures ,there is no house keeping and the heater we can't make it off there is no batom
The place stinks of garbage. Nothing short of a full refund would make me happy now. Absolutely awful place to stay.
The electronic system
There is no Reception
The bed was very little.lift was very/very bad and very old and dirty.i didnt stay in this room.i went to the another hotel
extraction / AC unit very noisy
Bed and location
Got snotty email demanding copy of my driving licence be emailed otherwise I cant stay at apartmen, this was on the day of my arrival and was a pain 1 arrived at 11pm door entry system would not take my number as provided by the management had to call a guy out to let me in Apartment was freezing with no heat from rads and no central control, Just kept clothes on and slept. Then in morning still freezing and no hot water. Rang the man again who told me to move the microwave in the kitchen and that there was a cupboard behind it. You would never have found it on ur own. Inside the secret cupboard is a boiler that was turned off!!! I turned it on got hot water and left ASAP
The apartment was comfortable and warm.
I had to wait for an hour to get in to the apartment and there was no way to contact the management. It was cold and raining, I had travelled from far and this caused a lot of distress. Thanks to Booking.com they got the mgr to contact me.
1-location 2-clean rooms
1- the elevator most of the time not working and very old ,small. 2-the stairs ,when the elevator not working we used the stairs to 3rd floor with bags ! 3-the key of the room ,many time stuck and take time to open.
The location excellent
Elevator was broken when we left de apartment.
Location was excellent, instructions for entry were easy, nice to have space, washing and cooking facilities in the centre of the city.
Some repair needed (broken window pane for example); bathroom ok for one, but no more; no plug in kitchen sink, plug in bathroom sink required inventive removal options.
Location is excellent
Staff are not helpful at all
Location and good value for money
A couple of the plates in the kitchen had stains of food on them, as if someone whipped then with a dry towel and threw them back in! Very unhygienic and shows a lack of attention to details.
The room quite new.
There is some mold on the bath tub.
The location of the building. The standard of the apartment with furnishings etc, the cost of apartment paid for economy got economy.
The fact we were in the basement at time of booking it stated ground floor being in the basement was not an issue but the not realising until we got there was suprising. Aware that it was an economy flat but would have been helpful to know there was very little if any natural light getting into the apartment due to there not being much in the way of windows. The smell of rubbish when going into the apartment was overpowering at times but not an issue when in apartment or if on ground floor or above. Emergency exit completely blocked by rubbish bags which is concerning when no batteries were in fire alarms in apartment and the carbon minoxide alarm and no windows to escape from apart from very small bathroom window. No instructions on how to use safe in apartment along with large damp patch on the wall.
Location, cost, support
Mildew/mold in bath, narrow corridors, general mustiness of bedding
The sitting room blind was broken, as was the window but I received no response when I contacted them to inform.
Location location location. Nice to have a decent size place to stay in London as well.
Dirty walls, dirty windows. No cleaning during the week that I was there - no restocking of amenities, soap, towels etc. Broken window was never fixed during my stay (broken upon arrival). Emailed Q-home (management company) and never heard back from them. REALLY slow elevator - ancient. For the cost, this was not worth it.
The service in this service apartment is barely none. The duty staff attitude is really bad and not willing to help for the guest!
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