Melbourne-Ardenlea Hotel  

1St impressions! Numerous cigarette butts on ground outside entrance- no cig butt box in evidence, entrance hall bleak, cheap poor quality, old furniture- like entering a 1950;s drinking den. Room 32 - cheap poor quality furniture and linen, windows filthy, outlook dreadful onto sloping old felt roof and into space between surrounding buildings which made room airless even with windows open. Bathroom towels thin and old, only toilettries were very small soap. Dinner menu appeared to serve only food straight from freezer. As hotelliers the proprietors seemed to have lost the will to live. We left after one night although we had booked for 4 nights & were charged for 2 nights. An absolute rip-off!-

The Melbourne Ardenlea Is friendly clean and comfortable. Great breakfast which was very well cooked and presented .Lovely staff, which I suspect emanates from the management who seem to be genuinely nice oeople

The hotel really needs to be refurbished/ decorated. Its just getting a bit faded. Though I am not for a second saying it is unclean. Quite the contrary

Friendly staff

Breakfast was very disappointing. Rooms are not particulary appealing.

Staff friendly and helpful Good breakfast Good location Great swimming pool which is open til late

The hotel is comfortable and clean but a little bit faded, really could do with a coat of paint especially in the corridors

Excellent breakfast and pleasant staff

Both rooms were tired with tatty wallpaper and the beds were too soft.

Being in Shanklin, nice breakfast, friendly staff.

Being lock out for 1/2 hour at 11.45 pm due someone locking the door.

Hotel was ideally located for access to Shanklin Town and buses to Ventnor and Ryde. Plus the railway station was only a few hundred yards away. Lots of space to chill out in. Staff were friendly and helpful

Lack of staff meant that the bar was often "un-manned" and you had to go searching for staff. Our room could have done with a bit of a clean as there were cobwebs on the windows that weren't opened and the mirror were cleaned by vertically challenged staff as the tops seemed to be always missed.

nice view from the balcony, chairs to sit outside, quite cheep, clean, parkingspace, beds OK, there is an indoor pool (we did not use it) for free

part of the breakfast was awful (coffee, unrecognizeble scrambled egg !), room/bathroom was dated, internet wifi not in the room but in the lounge, unpleasant smell allover the hotel (smoking?), stairs and access to the room were like a labyrinth, very confusing

The hotel is quaint and slightly old-fashioned, but this is not meant to be detrimental. There is 'old-fashioned' courtesy and helpfulness from the staff and the slightly 'old-fashioned' decor has a charm of its own. It could be called 'retro' in some circles! We enjoyed our time at the hotel and the enternainment provided was ideal for those requiring it. It is close to the beaches and the town itself. We thoroughly enjoyed our stay and felt it was very good value.

Very little.

High room rate Drab and unclean rooms Poky ensuite. Poor bar service Appalling dining room Poor staff service. Very very noisy

It was close to facilities but rather 'tired'. Our room (12) was clean and comfortable but the whole hotel needs updating.

Breakfast was cold - should do something about their food - obviously cooked in advance

Basic but clean and tidy. The swimming pool was a big asset.

Nice hotel.

My room was next to some stairs, it sounded like a herd of elephants was going up and down it from morning til evening. Room was a bit stuffy, no airflow.