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The Grange

hotel In the heart of Shanklin's Old Village, The Grange is less than one mile from the beach. It offers tranquility, tea/coffee and cookie supplies available all day, a sauna and various activities.

Most recent booking for this hotel was yesterday at 13:12

Score from 141 reviews Very good 8.4/10

Newest reviews for Melbourne-Ardenlea Hotel

  • Caroline
      United Kingdom
    September 16, 2014

    Friendly staff. Lovely location. Room very clean and comfortable. Clean pool and jacuzzi. Great choice for breakfast

    Nothing

    10

  • Alfie
      United Kingdom
    September 14, 2014

    very friendly staff good quality food convenient for shops and beach room was very spacious

    decoration is dated car parking a bit chaotic at times

    8.8

  • Graham
      United Kingdom
    September 9, 2014

    I want to say that my stay at the hotel was excellent. The staff are polite and helpful and always smiling. The hotel is situated in an ideal position and i can certainly recommend it.

    Nothing....and that is the truth

    10

  • Melvyn
      United Kingdom
    September 1, 2014

    the Location with the bus close by( queens road) not far from town pool with spa and sauna good breakfast,weekend entertainment.

    noises close to my room

    6.3

  • Mark
      United Kingdom
    August 30, 2014

    The staff went above and beyond to make our stay pleasant.

    The hotel is a little dated, but clean and comfortable

    7.5

  • Elizabeth
      United Kingdom
    August 27, 2014

    extremely friendly, helpful staff our dog was made to feel equally welcome indoor pool a bonus good breakfast choice beach only a short walk away

    parking was a bit tricky, too many 4WDs including ours!

    8.3

  • Neil
      United Kingdom
    August 27, 2014

    Good location and quiet.

    Lack of hygiene and a member of staff who argued with us during breakfast. We felt very uncomfortable and aggrieved. Although we later got an apology, this seemed more like an automated response. Other members of staff appeared to be under terrible strain which was also uncomfortable. Breakfast was very small and decor was very '80s'. The pool area looked dirty and unloved. We were very disappointed by the whole experience which was also very expensive.

    3.8

  • Fiona
      United Kingdom
    August 26, 2014

    The staff could not do enough to assist and they certainly like to have a laugh. A great team spirit and they go the extra mile

    Hotel could do with some TLC to improve the overall presentation but to be honest the staff make up for it.

    8.3

  • Claire
      United Kingdom
    August 26, 2014

    Very friendly staff. Children enjoyed the swimming pool.

    9.2

  • John
      United Kingdom
    August 26, 2014

    Coming home.

    Dirty cups and the noise from the people in the room above.

    5.4

  • Liz
      United Kingdom
    August 24, 2014

    Staff, facilities, location, family facilities ie interlocking rooms, value for money, basically all of it!!

    Double bed was a little too soft and the twin room was a little dark but very minor issues

    9.2

  • Anonymous
      United Kingdom
    August 21, 2014

    friendly staff pool comfortable beds convenient location

    poor quality evening meal parking restricted by allowing parking of coaches in front of hotel

    6.7

  • Heather
      United Kingdom
    August 20, 2014

    My son and I stayed here at the weekend as a last minute booking. Decor is dated and upstairs corridor very warm with a spooky teddy bear in a cot! The staff were very friendly, room and bathroom very clean with a view across to the sea. Breakfast was freshly cooked and it was ideal for our stay. Swimming pool was small but fine - I was the only one in it early morning.

    However, the only thing that lets this area down is the communal changing room, communal showers with no door and sauna that hadn't been switched on. I didn't want to trail through the hotel soaking wet but it wasn't possible to shower after the swim as there was no privacy. This needs addressing to make it more attractive to use.

    7.5

  • Jacqueline
      United Kingdom
    August 19, 2014

    Great spacious family room. Kind helpful staff. Lovely swimming pool.

    9.2

  • Phillip
      United Kingdom
    August 19, 2014

    Has two major selling points. The wonderful swimming pool and the excellent, friendly and helpful staff who will do anything to help. The breakfast is good and the dinner served is also good. Not massive portions either which is not a criticism.

    The rooms were a little dated.

    10

  • Anonymous
      United Kingdom
    August 19, 2014

    The staff were very helpful and gave us a room near the lift for our elderly Labrador. Position of hotel is fantastic for beach and old village. Pool was also good for that rainy day.

    7.9

  • Mark
      United Kingdom
    August 14, 2014

    Comfort of bed. Clean room. Well cooked and presented full English. Very welcoming staff.

    7.5

  • Diane
      United Kingdom
    August 14, 2014

    The swimming pool was good and the location of the hotel, nice staff and pleasant dining room

    It was very quiet at night, came back at 11 hoping for entertainment and a drink and the bar was just closing , bit early to go to bed when you are on your holidays !!!!!

    7.5

  • Cathy
      United Kingdom
    August 12, 2014

    Great location to explore, great hotel, very friendly helpful staff, dog friendly, walking distance to shops, beach, restaurants etc.

    Room was fine but bed was very soft so not a great sleep for us. Realise others may like a soft bed tho!

    7.9

  • Wendy
      United Kingdom
    August 10, 2014

    The staff were very friendly and the rooms were comfortable. The food was very good. It had an indoor swimming pool

    9.6

  • Anshu
      United Kingdom
    August 6, 2014

    Staff was helpful, especially Sara was there through out the day until late night and was always very helpful. Harry served the breakfast paying attention to all.

    Rooms were very small and beds were very uncomfortable! I could hear the notice from the room upstairs late at night. For a price per night the rooms and facilities were poor!

    5.4

  • Tricia
      United Kingdom
    August 5, 2014

    customer service excellent indoor pool & Jacuzzi fabulous hearty breakfast lovely comfortable rooms good location near village & beach

    nothing it was all fab

    8.8

  • Neil
      United Kingdom
    August 3, 2014

    Location view

    Some areas of hotel looking tired / worn due this not presenting clean & inviting. One female member of staff made us feel very uncomfortable at breakfast due to an issue. Although she later apologised we felt the matter could have been resolved without upset if she has used better listening skills in the first place.

    5

  • Tony
      United Kingdom
    July 25, 2014

    Jacuzzi and pool. proximity to beach and town, off-road parking

    1970's room need overhauling

    6.3

  • Diedre
      United Kingdom
    July 22, 2014

    I loved the family room I got and the fact that the kids had a separate and distinct space. The staff was friendly, the location fantastic and the pool was great! Value for money!

    10

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