Melia White House Hotel  

Portions dans restaurant mediocre

Hotel confortable, avec un personnel très agréable

Je n'ai pas du tout apprécié le temps d'attente pour le check-in, le personnel n'était pas en nombre suffisant à 22h30. Le check-in a duré plus de 30mn ! D'une façon générale, le système de check-in de l'hôtel est très très lent. Lors du dépot de garantie : la connexion avec n'a pas pu être établie. Le problème provenait de la liaison entre l'hotel et ma banque. Les conséquences ont été les suivantes : tentatives nombreuses de connexion, y compris avec saisie impossible du code pin, j'ai voulu me connecter ensuite à internet mais c'était impossible car crédit à 0, il a donc fallu que je descende dans le hall pour me connecter à 23h30. Accès impossible à la salle du petit-déjeuner car crédit à 0, difficultés pour accéder à la salle "level" car crédit à 0. Le lendemain lors du check-out : toujours impossible de se connecter à ma banque. Heureusement un collègue a pu régler ma note. Le personnel de l'hôtel était malgré tout très sympathique, mais les procédures en place pour ce genre de situation ne sont pas très agréables pour les clients !.

Hambre double a peine 6m2,une vraie honte!!

Mon épouse et moi avons tout aimé. Le personnel est adorable, chambre, repas, .......... tout était bien. Il serait bien d'avoir un fond musical tout bas dans le hall d'accueil. Chopin par exemple

The stay was for a long weekend sightseeing around London and the hotel was in a good location for us.It was just enough distance to be off the hussle and bustle of the centre of London but near enough to walk to oxford street.There is an underground station 2mins from the hotel.The hotel was friendly but not intrusive and anything asked for was taken care of for us.The room we had was a classic room and had everything you needed.The little touches like the iron and iron board.kettle and classes make all the difference.I would stay there again on my next trip to London.

The room is quite large (we've got an upgrade), clean and with a big bed. It's quiet in the evening.

No complaints, maybe it was a little expensive, but that's London I guess.

The Hotel was very efficient, everyone was helpful and pleasant, recommend friends to book, although the bar prices were rather excessive even for London prices.

Just the prices of the bar.

Great Hotel - staff are very courteous and helpful, the accommodation is clean and up to date, location perfect for City or West End.

Lovely hotel, very buzzy, nice atmosphere,with a good range of eateries within the hotel, The bar had offered good bar snacks, there was a more casual restaurant in the lobby and a gourmet restaurant. It was the type of place you could happily spend the evening in if you were too exhausted after being out all day shopping and sightseeing. Also it's in a good area and very close to the tube.

Location is good next to underground station.

1) Very small room. You can hardly fit in. 2) Blanket had holes. 3) You can hear almost everything from next room

Decoration needs a lot of work.... Everything is overloaded

Below standard for price

The staff were eager to encourage spending then move you on when they want you to go

Excellent location right next to the best park in London. The staff were helpful and professional.

The bedroom was a little small and could do with a bit of an upgrade.