Melita House Hotel  

場所は、市内中心部で近くに地下鉄の駅、ビクトリア駅がありさらにホテルから歩いて１分でバス停があること- から市内観光には最適 ただし、ホテルの部屋は狭くてアメニイティもほとんど期待できない。また朝食のボリュームと部屋からすると- ￡９０は少々割高感が あった。ホテルの人の雰囲気、対応、部屋の清潔感に関しては問題なし

No. Value for money 1/10

Terrible service. Unexpected extra fee (5%) for credit card payment

Just one member of staff had bad attitude towards helping to any extent with water being cold in shower and sink. Did not move from her desk, with quite rude replies. Eventually she phoned my room and said it was her mistake the hot water was not switched on and that it was now. Still didn't get up. Apart from her the rest of the staff we like family, absolutely brilliant.

Due to rail disruptions, I was unable to get home so booked the hotel at short notice. I was made to feel very welcome by the Front of House Manager, who even made a point of checking the trains the following morning so he could tell me what was going on. I greatly appreciated that.

As others have said, the rooms were a little on the small side but were clean and contained everything you'd need. I would suggest the hotel considers tea and coffee making facilities in the room though.

Clean and tidy staff good.

No soap in bathroom sink dispenser, Room too hot at night used fan but did not like noise. Breakfast poor.

It was nice. But the lady seving the breakfast unexpectably terribly rude. She even used abusive language. Highly shocking. On falling of very small bread piece by 2 year old baby she abused us. Hotel was good. Reception staff was good, but lady serving lunch need to be replaced .

The stay at the hotel was very comfortable and clean. Decor was also good. staff were pleasant but dour, sometimes a smile would help when dealing with customers.

Bedroom was extremely small but warm and at top of 4 flights of stairs (no lift).

staff very friendly. Location good for central London.

the family room was very small. The age of the child meant that we were back fairly early and had nowhere to sit in the room. The siting of the tv meant that we had to put the child in the double bed and then move her to her bed later on. The tv could only be seen from the child's bed. We went by price, and thought it was expensive for what was on offer.

Location

No tea making facilities in room. Four flights of stairs to room. Very small lounge.

The position of the hotel is central (10min from Victoria Station) in a quiet area, with some pubs and restaurants in the area. The room is small but it's complete of everything - even a fridge - and the bathroom is clean. That's what I need when I'm in London - not big spaces but a clean, quiet room to rest after my walks in the city. The staff is polite and gentle, and the hotel looks nice.

Not a big choice for the breakfast, although I am not used to eat a lot for breakfast.

The room was clean and comfortable. The staff great. Having a cooked breakfast served to your table by pleasant staff, is a real treat after European continental buffets!

Expensive wifi, when other hotels provide free.

I enjoyed my stay in this hotel very much. Good design,comfortable rooms,pleasant and helpful personal.I am sure i shall choose this hotel again the next time.