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Melville Hall Hotel and Utopia SPA
Melville Street, Sandown, PO36 9DH – Show map
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The most recent booking for this hotel was made on Aug 27 at 9:16 AM from the United Kingdom.
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39 properties in Sandown
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128 verified reviews
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Melville Hall Hotel and Utopia SPA's staff speak: English
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Outdoor Pool, Grounds
Sauna, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 8:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children cannot be accommodated at the hotel.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Melville Hall Hotel and Utopia SPA accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 128 reviews
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Even though there was some confusion the staff were very lovely and courteous , trying very hard to sort things out without causing any upset to us , not only that but the hotel was comfortable
That we had to leave
Liked the spa facilities. Was lovely wandering around in a white robe!
Hotel needs a reburbishment as it looks a bit tired.
A lovely outside swimming pool we enjoyed every day of are stay , plus bar and good food made for lovely time .
Because the rooms have fin walls it can be hard to get to sleep with people coming in later in the night .
Outdoor pool and spa
Room needed updating and redecorating
Outdoor and indoor pools and Jacuzzis, Breakfast, very comfy clean room and bathroom. Staff were friendly.
Everything about this hotel was first class
Cant say there was anything that wasnt good apart from not being able to book treatments, will need to look at booking these at time of booking hotel, it would be nice if they had a few places for guest when they stay or let people know how busy it can get.
lack of lift.
Great location and base for walking and access to Sandown beach. Good restaurant. Very helpful and friendly staff. Feels well managed. Good to have access to the Spa facilities within B&B rate.
When i first arrived at the hotel i was very impressed with the look of the hotel, and the outside parking, When i entered the hotel i was still not disappointed as there was a lovely spa outside pool. Also a very nice dining room with an excellent menu. I felt immediately at home.
We liked the surroundings and the warm welcome on arrival. To find excellent rooms and clean. We felt that we was abroad not in the U.K. Weather was good to loads of sun. But we thought that even if it rain it would of be excellent to. Food was out of this world great chef and staff nothing was a problem . Would we go again !!!! Mmmmm of course we would every year from now on. See you guys soon.
It was good to have the sauna, IR booth and pools to relax in during out stay. The hotel had a relaxed atmosphere in general, but the rooms and décor were dated and in need of a refresh.
Really disappointed by the breakfast. It was great to have fresh fruit from the buffet table, but the cooked breakfast was indescribably bad and we couldn't eat any of it.
very friendly & helpful. spa excellent. good choice of food especially breakfast.
too many stairs & passages for 2 seniors to reach our room on the top floor.
The swimming pools, indoor & out were lovely. (Apart from the outside one having the walls & floor painted black??!) The jacuzzi's were good too. The food was very nice, both breakfast & evening meals.
The room was very warm (due to hot weather) but there was no fan or air conditioning. Also the worse part for us was the lack of sound proofing, and we could here conversations in the adjoining rooms, and their TV, and people in the shower/bahrooms.
The staff were so friendly & welcoming nothing was too much trouble for them, & having access to the spa facilities was great.
Our room was very stuffy during the very hot nights, but staff provided a fan which was a big help.
General facilities all round. Helpfullness of staff
Would have liked a change in the evening meal menu from time to time
The service from every member of staff was exceptional. The hotel has a lovely atmosphere, and the facilities are wonderful. Would definitely recommend.
TV didn't work in room
Great food in restaurant. Excellent outdoor pool & jacuzzi area - sun trap! Nice beer in bar. Very polite & considerate bar & waitress service. Very accommodating. I was a business traveller and they assistec me with a half-hour-earlier breakfast time which was extremely kind! Definitely coming back here!!!
Nothing to dislike at all. Although, in the absence of air-conditionaing, supply of an electric fan would help make warm nights more comfortable.
Friendly and efficient staff. Spa facilities. Lovely front garden.
Cleanliness of room and showering areas in spa.
The staff were very friendly and welcoming, all facilities were as described, would recommend to friends and family
Repetitive menu in the restaurant, having to climb a hill when we arrived with our bags, having to leave the hotel for Sunday dinner. Small TV in Room.
This was a very relaxed place to be and the staff went out of their way to be friendly and helpful.
The room was rather on the small side, though it was comfortable and reasonably quiet.
I was provided with extra toiletries for the room once it was explained that these were not available in the spa which is managed by a separate company, the outdoor experience of the spa was excellent and the staff were helpful
The mattress was not good, for that reason I had cramps as my feet were elevated. There were no separate shampoo body gel and conditioner dispensers in the spa area. The indoor area was cramped with only one bathroom, people were using the facilities without showering - there should be a pep talk for people not familiar with spas and good hygiene.
The staff were very helpful, efficient and friendly. It was clean. A delightful old fashioned family run hotel the likes of which you don't see much of these days. Nice lounge with bar, papers, games. Lovely Jacuzzis. Food was good and a little thing which was great, the toaster worked!
Could do with a comfortable chair in the room. The dinner menu didn't change. Not a dislike but just a note that it is a steep walk to Sandown front from the hotel albeit it is not too far.
The staff were very friendly.The food was good and well presented.
Its not good when sitting in the dinning room having your evening meal when hotel guests in their white robes followed by their swimming costumes, start sitting and smoking outside and very visible from a window table.
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