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Show map Melville Hall Hotel and Utopia SPA

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Medehamstede Hotel

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Newest reviews for Melville Hall Hotel and Utopia SPA

  • Nicola
      United Kingdom
    August 24, 2014

    Even though there was some confusion the staff were very lovely and courteous , trying very hard to sort things out without causing any upset to us , not only that but the hotel was comfortable

    That we had to leave

    10

  • Anonymous
      United Kingdom
    August 17, 2014

    Liked the spa facilities. Was lovely wandering around in a white robe!

    Hotel needs a reburbishment as it looks a bit tired.

    7.5

  • Phil
      United Kingdom
    August 10, 2014

    A lovely outside swimming pool we enjoyed every day of are stay , plus bar and good food made for lovely time .

    Because the rooms have fin walls it can be hard to get to sleep with people coming in later in the night .

    9.2

  • David
      United Kingdom
    August 10, 2014

    Outdoor pool and spa

    Room needed updating and redecorating

    7.1

  • Anonymous
      United Kingdom
    August 9, 2014

    Outdoor and indoor pools and Jacuzzis, Breakfast, very comfy clean room and bathroom. Staff were friendly.

    Nothing

    8.8

  • John
      United Kingdom
    August 9, 2014

    Everything about this hotel was first class

    10

  • Suzanne
      United Kingdom
    August 8, 2014

    Cant say there was anything that wasnt good apart from not being able to book treatments, will need to look at booking these at time of booking hotel, it would be nice if they had a few places for guest when they stay or let people know how busy it can get.

    lack of lift.

    9.6

  • Simon
      United Kingdom
    August 6, 2014

    Great location and base for walking and access to Sandown beach. Good restaurant. Very helpful and friendly staff. Feels well managed. Good to have access to the Spa facilities within B&B rate.

    8.3

  • Anonymous
      United Kingdom
    August 5, 2014

    When i first arrived at the hotel i was very impressed with the look of the hotel, and the outside parking, When i entered the hotel i was still not disappointed as there was a lovely spa outside pool. Also a very nice dining room with an excellent menu. I felt immediately at home.

    9.2

  • Adrian
      United Kingdom
    August 3, 2014

    We liked the surroundings and the warm welcome on arrival. To find excellent rooms and clean. We felt that we was abroad not in the U.K. Weather was good to loads of sun. But we thought that even if it rain it would of be excellent to. Food was out of this world great chef and staff nothing was a problem . Would we go again !!!! Mmmmm of course we would every year from now on. See you guys soon.

    10

  • Jackie
      United Kingdom
    July 28, 2014

    It was good to have the sauna, IR booth and pools to relax in during out stay. The hotel had a relaxed atmosphere in general, but the rooms and décor were dated and in need of a refresh.

    Really disappointed by the breakfast. It was great to have fresh fruit from the buffet table, but the cooked breakfast was indescribably bad and we couldn't eat any of it.

    5

  • Anonymous
      United Kingdom
    July 22, 2014

    very friendly & helpful. spa excellent. good choice of food especially breakfast.

    too many stairs & passages for 2 seniors to reach our room on the top floor.

    8.3

  • Carole
      United Kingdom
    July 21, 2014

    The swimming pools, indoor & out were lovely. (Apart from the outside one having the walls & floor painted black??!) The jacuzzi's were good too. The food was very nice, both breakfast & evening meals.

    The room was very warm (due to hot weather) but there was no fan or air conditioning. Also the worse part for us was the lack of sound proofing, and we could here conversations in the adjoining rooms, and their TV, and people in the shower/bahrooms.

    7.1

  • Michael
      United Kingdom
    July 20, 2014

    The staff were so friendly & welcoming nothing was too much trouble for them, & having access to the spa facilities was great.

    Our room was very stuffy during the very hot nights, but staff provided a fan which was a big help.

    8.8

  • Anonymous
      United Kingdom
    July 16, 2014

    General facilities all round. Helpfullness of staff

    Would have liked a change in the evening meal menu from time to time

    7.9

  • Lucy
      United Kingdom
    July 15, 2014

    The service from every member of staff was exceptional. The hotel has a lovely atmosphere, and the facilities are wonderful. Would definitely recommend.

    10

  • Anonymous
      United Kingdom
    July 10, 2014

    Helpful staff

    TV didn't work in room

    6.7

  • Ant
      United Kingdom
    July 7, 2014

    Great food in restaurant. Excellent outdoor pool & jacuzzi area - sun trap! Nice beer in bar. Very polite & considerate bar & waitress service. Very accommodating. I was a business traveller and they assistec me with a half-hour-earlier breakfast time which was extremely kind! Definitely coming back here!!!

    Nothing to dislike at all. Although, in the absence of air-conditionaing, supply of an electric fan would help make warm nights more comfortable.

    10

  • Mark
      United Kingdom
    July 2, 2014

    Friendly and efficient staff. Spa facilities. Lovely front garden.

    Cleanliness of room and showering areas in spa.

    8.3

  • Sharon
      United Kingdom
    July 1, 2014

    The staff were very friendly and welcoming, all facilities were as described, would recommend to friends and family

    10

  • Sharon
      United Kingdom
    June 22, 2014

    Repetitive menu in the restaurant, having to climb a hill when we arrived with our bags, having to leave the hotel for Sunday dinner. Small TV in Room.

    7.1

  • Anonymous
      United Kingdom
    June 19, 2014

    This was a very relaxed place to be and the staff went out of their way to be friendly and helpful.

    The room was rather on the small side, though it was comfortable and reasonably quiet.

    8.8

  • Anonymous
      Ireland
    June 8, 2014

    I was provided with extra toiletries for the room once it was explained that these were not available in the spa which is managed by a separate company, the outdoor experience of the spa was excellent and the staff were helpful

    The mattress was not good, for that reason I had cramps as my feet were elevated. There were no separate shampoo body gel and conditioner dispensers in the spa area. The indoor area was cramped with only one bathroom, people were using the facilities without showering - there should be a pep talk for people not familiar with spas and good hygiene.

    6.3

  • Sandra
      Jersey
    May 4, 2014

    The staff were very helpful, efficient and friendly. It was clean. A delightful old fashioned family run hotel the likes of which you don't see much of these days. Nice lounge with bar, papers, games. Lovely Jacuzzis. Food was good and a little thing which was great, the toaster worked!

    Could do with a comfortable chair in the room. The dinner menu didn't change. Not a dislike but just a note that it is a steep walk to Sandown front from the hotel albeit it is not too far.

    8.5

  • Paul
      United Kingdom
    April 28, 2014

    The staff were very friendly.The food was good and well presented.

    Its not good when sitting in the dinning room having your evening meal when hotel guests in their white robes followed by their swimming costumes, start sitting and smoking outside and very visible from a window table.

    7.5

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