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Wight Montrene

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Newest reviews for Melville Hall Hotel and Utopia SPA

  • Edita
      United Kingdom
    September 16, 2014

    We camo for weekend only for one night. Was going around iland all day so were exousted then came to hotel. The staff was friendly and helpfull. We had wery relaxing evening in outside pool and jackuzzi, having drinks from bar. It was what we needed after long day.

    one of bath towel had brown stains, was not wery nice... and had wake up call at 7am which we havent request

    8.8

  • Chris
      United Kingdom
    September 16, 2014

    Fantastic food

    rooms were dated

    6.7

  • Silvia
      United Kingdom
    September 12, 2014

    the outdoor jacuzzi

    outdoor pool,indoor jacuzzi, room

    5.8

  • Sadaf
      United Kingdom
    September 7, 2014

    Lovely staff specialy there was a guy work at the late hours reception and bar (neol)

    10

  • Nicola
      United Kingdom
    August 24, 2014

    Even though there was some confusion the staff were very lovely and courteous , trying very hard to sort things out without causing any upset to us , not only that but the hotel was comfortable

    That we had to leave

    10

  • Stuart
      United Kingdom
    August 23, 2014

    the staff breakfast

    not suitable for elderly people no lifts not disable friendly furniture and décor was dated Booking.com did not state the hotel was not suitable for elderly or people with disabilities

    5.8

  • Anonymous
      United Kingdom
    August 17, 2014

    Liked the spa facilities. Was lovely wandering around in a white robe!

    Hotel needs a reburbishment as it looks a bit tired.

    7.5

  • Phil
      United Kingdom
    August 10, 2014

    A lovely outside swimming pool we enjoyed every day of are stay , plus bar and good food made for lovely time .

    Because the rooms have fin walls it can be hard to get to sleep with people coming in later in the night .

    9.2

  • David
      United Kingdom
    August 10, 2014

    Outdoor pool and spa

    Room needed updating and redecorating

    7.1

  • Nicola
      United Kingdom
    August 10, 2014

    Lovely relaxing place and the staff are wonderful - very friendly and helpful

    Only complaint is there is no air conditioning so the rooms were a little too warm

    8.3

  • Anonymous
      United Kingdom
    August 9, 2014

    Outdoor and indoor pools and Jacuzzis, Breakfast, very comfy clean room and bathroom. Staff were friendly.

    Nothing

    8.8

  • John
      United Kingdom
    August 9, 2014

    Everything about this hotel was first class

    10

  • Hannah
      United Kingdom
    August 9, 2014

    The staff were beyond helpful and were fantastic

    Our room was in serious need of updating from the 1990s gold decor, lumpy mattress and bedding. Nowhere near what you'd expect for over £130 a night, it wasn't worth more than £80

    5.8

  • Suzanne
      United Kingdom
    August 8, 2014

    Cant say there was anything that wasnt good apart from not being able to book treatments, will need to look at booking these at time of booking hotel, it would be nice if they had a few places for guest when they stay or let people know how busy it can get.

    lack of lift.

    9.6

  • Simon
      United Kingdom
    August 6, 2014

    Great location and base for walking and access to Sandown beach. Good restaurant. Very helpful and friendly staff. Feels well managed. Good to have access to the Spa facilities within B&B rate.

    8.3

  • Anonymous
      United Kingdom
    August 5, 2014

    When i first arrived at the hotel i was very impressed with the look of the hotel, and the outside parking, When i entered the hotel i was still not disappointed as there was a lovely spa outside pool. Also a very nice dining room with an excellent menu. I felt immediately at home.

    9.2

  • Adrian
      United Kingdom
    August 3, 2014

    We liked the surroundings and the warm welcome on arrival. To find excellent rooms and clean. We felt that we was abroad not in the U.K. Weather was good to loads of sun. But we thought that even if it rain it would of be excellent to. Food was out of this world great chef and staff nothing was a problem . Would we go again !!!! Mmmmm of course we would every year from now on. See you guys soon.

    10

  • Jackie
      United Kingdom
    July 28, 2014

    It was good to have the sauna, IR booth and pools to relax in during out stay. The hotel had a relaxed atmosphere in general, but the rooms and décor were dated and in need of a refresh.

    Really disappointed by the breakfast. It was great to have fresh fruit from the buffet table, but the cooked breakfast was indescribably bad and we couldn't eat any of it.

    5

  • Anonymous
      United Kingdom
    July 22, 2014

    very friendly & helpful. spa excellent. good choice of food especially breakfast.

    too many stairs & passages for 2 seniors to reach our room on the top floor.

    8.3

  • Carole
      United Kingdom
    July 21, 2014

    The swimming pools, indoor & out were lovely. (Apart from the outside one having the walls & floor painted black??!) The jacuzzi's were good too. The food was very nice, both breakfast & evening meals.

    The room was very warm (due to hot weather) but there was no fan or air conditioning. Also the worse part for us was the lack of sound proofing, and we could here conversations in the adjoining rooms, and their TV, and people in the shower/bahrooms.

    7.1

  • Michael
      United Kingdom
    July 20, 2014

    The staff were so friendly & welcoming nothing was too much trouble for them, & having access to the spa facilities was great.

    Our room was very stuffy during the very hot nights, but staff provided a fan which was a big help.

    8.8

  • Anonymous
      United Kingdom
    July 16, 2014

    General facilities all round. Helpfullness of staff

    Would have liked a change in the evening meal menu from time to time

    7.9

  • Lucy
      United Kingdom
    July 15, 2014

    The service from every member of staff was exceptional. The hotel has a lovely atmosphere, and the facilities are wonderful. Would definitely recommend.

    10

  • Anonymous
      United Kingdom
    July 10, 2014

    Helpful staff

    TV didn't work in room

    6.7

  • Ant
      United Kingdom
    July 7, 2014

    Great food in restaurant. Excellent outdoor pool & jacuzzi area - sun trap! Nice beer in bar. Very polite & considerate bar & waitress service. Very accommodating. I was a business traveller and they assistec me with a half-hour-earlier breakfast time which was extremely kind! Definitely coming back here!!!

    Nothing to dislike at all. Although, in the absence of air-conditionaing, supply of an electric fan would help make warm nights more comfortable.

    10

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