The Merchant City Inn  

The style of rooms was excellent. The staff were friendly. The location was great right in city centre.

The room we were given was right opposite the enterance of a night club. People were knocking on the window all night and the noise didn't stop until 4:00am.

Had a really nice welcome from janice and staff they really made me feel very very welcome...i arrived a bit early12.45hrs to be exact and before I had the chance to say can I sit in lounge till 13.30hrs checking in time,Janice said your room is ready and she booked me in no early checking in fee either (other hotels in glasgow take note) I was so delighted what a great start to my break away...the wee gem in glasgow was this hotel...

We were in the city for one night and the hotel was good for the price as it also included breakfast. I would use it again for an overnight stay.

I slept

Single bed

City centre location is perfect. I booked room because it was works christmas night out and didn't want to wait hrs for taxi home. Lovely clean rooms with enough facilities for me and some friends to get organised for our night out in town. The price was the best tho, especially with it's location, and includes breakfast. Although I did not partake, but i've heard it is very good.

I wasn't overly pleased that not all rooms have a bath. But that's to do with the shape of the building I suppose. The stairs take a bit of manoevring as well, especially when carrying your luggage up and down, not to mention coming back after a night out.

In the City Centre, great and very helpfull staff.

Rooms could probably do with a refurbishment.

merchant city inn was ideally located for shopping, and for our christmas night out. staff were very friendly.

breakfast room was very cramped and busy, food was average

Super friendly and really staff. Great location.

Room was basic for the price and our room was really noisy at night as it's across the street from a night club.

The room and comon stairwell is in poor condition. The carpetted section of stair is ripped and loosly covered with tape making it a health and safety hazard. The bedroom and ensuite facilites are poor. The shower tiles and seals are covered with black mould and it leaks onto the floor and the washhand basin tap was broken.

We stayed in this hotel for two nights and we were able to relax and sleep without being disrupted. It is really quite even though it is in the heart of the city.Staff is friendly.Excellent breakfast included in the price..and the room was quite clean. The bathroom was a little bit small but that was fine with us!

Location

Reception staff member on arrival Sat 19.11. was rude and unfriendly. By contrast breakfast and room service staff were helpful and friendly. Room security was poor as was the external entrance to the annexe. Annexe room idenification was rather confusing. Our room was number 504 according to the key fob. After some discussion with reception staff, we eventually found our room on the first landing identified as room 4. Not a pleasant experience to walk past bins, old ironing boards and general waste. Stepping stones on deep loose gravel is not my idea of safe passage.

Friendly staff especially the chef, good value for money,nice location in city center