The Merchants Hotel  

There was nothing at all to like about this hotel. It was truly attrocious.

The hotel was disgusting. Dirty, unfriendly, tiny room, I could go on all day. Please, please, please do not waste your money by staying at this hotel. I have taken photo's of the hotel and am intending to forward them to Trading Standards as I believe the description of the hotel is intentionally misleading, and I do not believe anyone should have to experience the horror of staying here.

Don't know how they can class themselves as a hotel, I have stayed in better hostels!

Central location,warm room

If you arrive after dark this hotel is hard to find as its on narrow dark side street,thanks to previous review I was able to lock bed room door,to lock bedroom door you must push in a button on the inside door handle and then close the door, the key will open door but it could not be used to lock my room door. This hotel is ok for a nights sleep but is not suitable if you intend spending alot of time in your room. Dont expect hotel standards.

the shower was fairly decent although a little stubborn to operate

the room was not clean, the toilet seat wasn't clean from whoever last used it, shower has not been cleaned, floor was not clean, under the beds had all manner of rubbish that has been there for more than just a few days. Also live wires exposed behind a piece of cardboard where a light switch should be

The location of the hotel was very good. Just a 5min walk and you were in the main shopping mall.

Not very much to like tbh, we had two rooms. one was room 6 and the other room 12. Our friend did not arrive till late and so we showed him his room (12) later on, when we opened the door someone else was staying within that room. It turned out that the key we were given that we thought was for room 12 was actually the master key!!!! In the end our friend did get a different room tho.There was wallpaper hanging off the wall in our room (6) and there were no towels. As for the breakfast i didnt dare go down to see what they had to offer but my partener went down and there was basically toast and cereal.

Good value basic accomodation.

In the hallways the carpets needed cleaning, and there was a dank smell..

The location

Room number 18 main light in the small room did not work tv did not work or could I find a remote control no towel no actual bathroom on that floor had to go to other side of building no heating this being 31/12/2011 door would not lock asked guy at reception he advised to push tab in or some thing this did not work door was bowed went back to reception where he came back with me he kind of messed around ii did lock I asked how he did that his reply " I dunno" asked for anothe room which he gave which was next door number 19 bed wasnt made someones brown towel on radiator bin full of tissues ??????? nice if it wasnt nye I would oh gone somewhere else

Excellent staff - knowledgable, friendly and very helpful. Excellent breakfast, best museli on our trip so far. Location was excellent - close to coach terminal and rail station (we needed to make a transfer from one to the other from late in the evening to early in the morning). Overall very good value for money.

The rooms were small but adequate. Bit of noise on weekends as above nearby bars on street below. But in an excellent North Quarter area for going out at night.

The Merchants was the worst hotel I have checked into. The staff were rude, the whole hotel was filthy and there was no senior in charge to complain to. When we first checked into the hotel the room was filthy, it had sweet wrappers and used tissue on the floor, and hair all over the bed. When we went to complain the staff were unhelpful and rude. They did not give us a refund, and we checked out of the hotel and into a different place.

It was perfect for whAt I wanted it fur a place to put my head after. Night out in manchester

The location, it was close to the train station and close to the city centre

The room was cold, and the ad misleading, I believed I was booking a double room that'd have a bathroom ensuit like standard rooms however the bathroom was shared with the entire floor and there were no towels (all of which were said to be included in the room price)

It didn't feel very safe. Always made sure the door was locked (and I do travel quite a lot and to many places) On the floor I was staying the shower was out of service so I had to use the one on another level. I had a basin in my room but the hot water tap wasn't working. The toilet on my floor had no latch!! so couldn't be locked. No towels provided, which wasn't specified in the information. I did have a kettle and tea, but no sugar or milk... so not much point! If you are looking for cheap and don't mind rough and ready, this is fine, but don't book it to take your girlfriend on a romantic getaway!!

Really good price but would not stay there again, dirty, no towels the room was like a sauna. wallpaper peeling off and dirty carpets.