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Mercure London Gatwick Airport
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When would you like to stay at the Mercure London Gatwick Airport?
Top
Based on
437
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Ilaria
Solo traveller
castelsangiovanni,
Italy
November 3, 2009
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very close to airport, wi fi very expensive... |
6.5 |
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Steven
With friends
Waltham Abbey,
United Kingdom
November 2, 2009
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Room comfortable and well appointed. Staff pleasant and courteous. Bar prices too high. Resent paying extra to park when staying at a hotel. |
6 |
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Graham
Mature couple
Wakefield,
United Kingdom
November 2, 2009
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room standard and location near to Gatwick Airport. Reasonable priced food and drimks available in bar and restaurant |
7.5 |
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David
Mature couple
Lower Foxdale,
Isle of Man
November 2, 2009
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A wonderful breakfast that kept us going until the evening. It was handy for the airport as well as visiting many National Trust properties in the area. Disappointed with the evening meal. It was rather pricey for what it was. They had an unusual flavour of Apple and Pear Crumble - Garlic. However the matter was sorted out in a decent manner. |
8 |
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Anonymous
Young couple
Iceland
November 2, 2009
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Near the airport |
8 |
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Jacob
Solo traveller
madliena,
Malta
November 2, 2009
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the frontdesk attendance, bus service Service in dining room was poor, tables and chairs in dining room poor, carpets on 3rd floor poor |
7.5 |
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Arthur
Family with older children
Taunton,
United Kingdom
November 2, 2009
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It was relatively easy to find and the check in and out was slick. I was disappointed to be charged £10 for eight hours of car parking overnight. I understand charging for travellers who leave their car for time when they are not resident but think the facility should be free for residents. |
9.5 |
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Anonymous
With friends
United Kingdom
November 2, 2009
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Staff were extremely professional and curteous. Food was good. |
8.5 |
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Lucia
With friends
Hattiesburg MS,
United States of America
November 1, 2009
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The hotel was convenient to the airport. Not luxury, but not expensive either. There's still a great deal of refurbishment to go. The lobby and some common areas were pretty shabby. The fact that they charge for parking even when you're checking in and leaving again to get rid of the car is pretty mean. |
6.5 |
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William
Solo traveller
Larne,
United Kingdom
October 31, 2009
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Convenience, facilities and very reasonable cost |
10 |
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Robert
Mature couple
cabries,
United Arab Emirates
October 31, 2009
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Spacious and confortable rooms and hotel set in calm green area with plenty of parking. I believe it used to be a `Rennaisaance` hotel.Friendly staff. Very good value for money at 50 pounds/night for two, including good breakfast. Would go again. Hotel good but bus transfer from Gatwick airport to hotel was complicated.Issue of insufficient signboard information at airport indicating bus number to take.IMPORTANT To always inform people to take the bus:G3, or phone hotel. Otherwise very good/frequent g3 bus service, operating every15/25 minutes, depending day or night, over 24/24 hrs, at only 3 pounds/person/trip. |
8 |
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Russelle
Solo traveller
Oakville,
Canada
October 30, 2009
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location comfy beds airport bus just had to complain about the noise from next door twice which has spoilt a lovely stay here manager has acted quickly and gone to try to sort this out |
8 |
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Joseph
Family with older children
east moline,
United States of America
October 30, 2009
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It was close to the airport,and the rooms were cheap. There,were no close (walking distance)local pubs. |
10 |
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Anonymous
Young couple
Denmark
October 30, 2009
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The breakfast was very good, and the hotel staff very helpful during our short stay. There was nothing wrong with the hotel, but our booking with booking.com did not appear on the hotels's system which lead to some confusion when we were checking in. |
8.5 |
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Anonymous
Solo traveller
Ireland
October 29, 2009
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no hot water on morning of 26th |
10 |
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Jolanta
Family with older children
Vilnius,
Lithuania
October 29, 2009
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Good location, nice rooms, good value for money paid. One of the receptionists was very rude. Bathrooms in some rooms need redecoration. |
7.5 |
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David
Solo traveller
Newton Abbot,
United Kingdom
October 29, 2009
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Very helpful staff in all areas. Good soundproof rooms - no noise of traffic, planes etc. Withing easy reach of Gatwick Airport. Cheap and regular bus service to Gatwick. Meals excellent. No smoking room and corridor. Was not able to get a film on the TV [pay film] Perhaps I should have phoned reception,but the tv just said not available several minutes after switching on. |
10 |
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Dan
Solo traveller
Regina,
Canada
October 29, 2009
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Frequent shuttle to airport. A little run-down, but still very comfortable. Free newspaper in lobby. Expensive internet. |
9 |
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William
Solo traveller
Larne,
United Kingdom
October 28, 2009
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Exceptional value - £50 for a twin room, and convenience for airport |
10 |
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Steven
Family with older children
Sudbury,
United Kingdom
October 28, 2009
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Rooms very comfortable and clean , reception staff friendly , proximity to airport favourable . Overall a pleasant experience Although nothing to do with hotel , the bus fare to airport was extortionate |
9 |
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Paul
Family with young children
drogheda,
Ireland
October 28, 2009
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It did what it said on the tin. trip to airport took longer than expected |
8 |
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Robert
With friends
Pickering,
Canada
October 28, 2009
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I found the hotel very quiet. I would have liked to have had breakfast/lunch in the hotel. |
9 |
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Catherine
Solo traveller
Ross-Shire,
United Kingdom
October 27, 2009
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I used this hotel as a stopover at the start and end of my holiday. I was travelling alone and found the price of room and convenience for airport excellent, it was really easy finding the bus when leaving the terminal building as it has Mercure Hotel written all over it, also the bus goes to both north and south terminals. |
8.5 |
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Robert
Mature couple
GOULBURN. NSW,
Australia
October 27, 2009
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No offer of a porter service for luggage. Had to pay parking fee for the night's parking - so had I known I would had picked up the rental car the next morning- so it cost me uk50.00+ Pounds for picking up the car early and paying for the car parking-NOT good. |
5 |
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Diane
With friends
briton ferry, neath,
United Kingdom
October 27, 2009
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Within 5 min of airport, comfortable clean. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
Best Western Gatwick Moat House  Half a mile (800 metres) from Gatwick Airport, the Gatwick Moat House has air-conditioned rooms with free wireless internet access. |
Premier Inn Gatwick Airport Central This Premier Inn is only 350 metres from Gatwick Airport's North Terminal and runs a 24-hour shuttle to the North and South terminals for a small fee. |
Hilton London Gatwick Airport  The only hotel linked by covered walkway to the South Terminal at Gatwick Airport, this Hilton hotel has over 800 rooms and is 30 minutes from central London. |
Crowne Plaza Gatwick-Crawley This newly renovated, modern hotel offers an informal but warm welcome in a prime location a few miles from Gatwick Airport and the M23. |
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